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See what reviewers are saying

Rated 5 out of 5 stars

I was struggling to work out how to get a high definition image over to Expocart and Michael asked a few questions. It didn’t take long before he sorted it all out for me and I have some great signs n... See more

Rated 5 out of 5 stars

This company went beyond & above this was my first time organizing the stand for exhibition they helped in every way possible form the contact keeping me informed and the product manager i would n... See more

Rated 5 out of 5 stars

The service from Michael and the team is excellent, the product is of a very high standard. Would highly recommend.

Rated 5 out of 5 stars

I ordered a set of exhibition panels from Expocart before. They were really helpful on the phone, helping me choose the right stand for my purposes. I ordered a second set of panels as I've got a larg... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

ExpoCart is a marketplace that enables you to order products and services for your events across the UK.


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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1-star

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
This is the first time that I chose and heard about ExpoCart company. I am glad that I chose their service at IFSEC show. The account manager and staff were really helpful and supportive with prompt response all the time. Thank you for all of the greater support during the IFSEC show, and we did have a successful show.

July 6, 2018
Unprompted review
Rated 5 out of 5 stars

Gold-standard customer service - outstanding!

Having never used (or heard of) ExpoCart before, I was taking a bit of a leap of faith using them at our highest profile event this year. However, from their first email, confirming my order (which was pretty much as last minute as you can get), through to arranging a substitution for an item (which worked out to be probably a better option than my original choice) to their final email, assuring me all would be delivered when one item was later than the others, I can find absolutely no fault. Their customer service is gold-standard and their prices were more than reasonable. Highly recommended and we will definitely be using their services again! Special shout-out to Sami for the brilliant service throughout.

June 11, 2018
Unprompted review
Rated 5 out of 5 stars

Can never go wrong with ExpoCart

Can never go wrong with ExpoCart. The company (my main contact, Hugo), has always delivered and a lot of times at last minute which has been a great help and saviour. Will def use them again.

May 31, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent as usual

It's been the 4th time we are using Expocart for our exhibitions in London and we had never been disappointed, I highly recommend this company to work with.

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

Friendly Service and Great Value

We've used ExpoCart to provide equipment for our stand at two London exhibitions now. On both occassions they offered friendly, helpful advice and everything was waiting on our stand when we arrived as planned.
Best of all they were a fraction of the cost of the 'approved partner' suppliers that the exhibition organisers were trying to push us towards.

May 22, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Thank you so much for you excellent service. I made an error on my stand number, and it was after 7pm when I released. Expocart went above and beyond to resolve the situation. They contacted me immediately and ensured our stand then had all of the furniture deliver to the correct stand, even though it was out of hours.

Thanks again.

May 18, 2018
Unprompted review
Rated 5 out of 5 stars

ExpoCart did an amazing job for us

ExpoCart did an amazing job for us. Not only was everything delivered on time and in great shape, but one of their couriers even went out of his way to help us hang our backdrop banner. I'll definitely use them in the future. Highly recommended.

April 11, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and a completely stress-free experience

I've worked with ExpoCart on several occasions for client projects and the service and attention to detail has always been fantastic.

I wouldn't hesitate to reccomend ExpoCart to anyone looking for an easy, hassle-free solution for delivering an exhibition stand.

March 16, 2018
Unprompted review
Rated 5 out of 5 stars

As a music training and education…

As a music training and education provider I was highly impressed with the service support and proces from expocart. We hired a few bits for an exhibition at the excel last month and everything went smooth. Great value and service. 10/10

March 1, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible company - take money and do not fulfill orders.

Terrible company - take orders they have no intention of fulfilling, and then keep your money for days. I ordered for a trade show, had my order cancelled by Expo Cart the night before the show, leaving it too late to source another supplier. When I got to the show there were many other exhibitors affected by Expo Cart having done exactly the same thing to them.
They do not have any actual furniture, but are a call centre that take your money and 'hope' to find someone to fufill your order, but often don't find anyone.
I was promised my money back that day 5 days ago and emailed them and still no sign of refund.

February 19, 2018
Unprompted review
ExpoCart logo

Reply from ExpoCart

Hi Polly,

Our sincere apologies with regards to the above complaint. We appreciate the frustrations experienced and are truly sorry for the inconvenience caused.

As per your review, we were sadly forced to cancel some items from your order at the last hour.
This was due to an unforeseen issue with our furniture partners, who had previously confirmed the items for your show. Though the issue was out of our control, we nonetheless took full accountability, issuing an immediate refund in line with our weekly cycle and in accordance to our procedures, which meant it took a little longer than you may be accustomed to and for this we are sorry.

Whilst I appreciate this was far from a satisfactory experience, this is a very rare occurrence and one that we believed we did our best to rectify.

ExpoCart is a thoroughly client centric entity that prides itself on high quality service provision and a fair and professional treatment of clients. This regretful one star review is the only one thus far for us and we are keen to clarify this as an isolated issue that was dealt with fairly and professionally at the time.

Please do not hesitate to get in touch with us if there is anything we can do to assist you or your business in the future.

Best regards,
ExpoCart Team

Rated 5 out of 5 stars

Excellent efficient service from Expocart

Excellent efficient service from Expocart, Delivered our roller banner way ahead of time.
Please feel free to get in touch with Expocart, who are very professional and provide an excellent seamless service from start to finish.

I will highly recommend guys to use.

Kind regards,

Tahmeena

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Amazing company, amazing experience! I dealt with two guys - Sami and Adrian (I think?). They were both gents and pulled out all of the stops to place a last minute order for us. The products turned up and were better than expected! Thanks guys!

December 12, 2017
Unprompted review

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