Exporo Reviews 883

Reply from Exporo

Sep 23, 2025

Hi Euqanra'l,

thank you for your feedback. We tried to contact you via Trustpilot to clarify your concern and connect you directly with one of our service representatives, but unfortunately we did not receive a response from you. We would like to invite you to contact our customer service team to clarify any questions you may have about your investments: +49 (0) 40 / 210 91 73 00 | support@exporo.com

We regret that you are dissatisfied with the performance of your investments. In general, we would also like to put your statement into context. The last few years have been very challenging for the real estate market due to numerous unpredictable global developments. The projects that have been realized via our platform have also been affected by these changes. As delays or even partial losses on investments cannot be ruled out, we always draw attention to the risks and opportunities involved. We strongly recommend diversifying investments in order to better mitigate potential risks. We regularly inform our investors about the status of individual projects to ensure maximum transparency. We understand that delays are unpleasant and sympathize with your frustration. Our aim is to provide you with a reliable and transparent platform for your real estate investments. However, despite careful review of all projects, we cannot guarantee that every investment will run smoothly, as risks always remain.

You are welcome to discuss your specific case in more detail in a personal conversation with our service team.

Kind regards,
Your Exporo team

Reply from Exporo

Aug 8, 2025

Hi Mr. Barrera,
thank you for taking the time to write a review, we truly appreciate your feedback.

We are sorry to hear that you are unhappy with your investments. The last few years have presented significant challenges to the real estate market due to numerous unforeseen global events, and the projects financed through our platform have not been immune to these changes.

We understand your frustration about any delays or losses and want to assure you that we strive to offer you a reliable and transparent platform for real estate investments. However, despite intensive review of all projects, we cannot guarantee that every investment will proceed without issues, as certain risks always exist. You are welcome to contact our customer service to clarify your concerns and any questions you may have in a personal conversation: +49 (0) 40 / 210 91 73 00 | support@exporo.com

Best regards,
Exporo

Reply from Exporo

Sep 29, 2022

Guten Tag,
vielen Dank für Ihre offene Kritik. Wir bedauern, dass Sie mit unseren Produkten unzufrieden sind.
Wie bei allen Immobilienprojekten kann es aus unterschiedlichsten Gründen zu Verzögerungen, im schlimmsten Fall auch zu (Teil-)Ausfällen kommen.
Genau aus diesem Grund weisen wir umfangreich auf die Chancen und Risiken von Investitionen hin und betonen daher immer wieder, das eigene Anlagevermögen gut zu streuen und das Risiko damit zu minimieren.
Über die Entwicklung einzelner Projekte geben wir in regelmäßigen Abständen Auskunft an alle investierten Anleger. Dass wir Informationen unseren Anlegern vorenthalten, entspricht nicht der Wahrheit. Alle belastbaren Informationen, die wir vom Projektentwickler erhalten, werden mit unseren Anlegern geteilt.
Wir möchten an dieser Stelle betonen, dass Sie Ihr Kapital vollständig und für den Zeitraum der Verzögerung zusätzlich zu der regulären Verzinsung von 5,25% mit einem Verzugszins in Höhe von 4,12% verzinst bekommen haben. Gesamt betrachtet haben Sie mit Ihrem Investment eine effektive Verzinsung pro Jahr von 7,34% erhalten.
Über die Richtigkeit der Berechnung haben wir Sie bereits per E-Mail informiert.

Bei weiteren Verständnisfragen zur Ihrer Zinsabrechnung oder unseren Produkten stehen wir Ihnen selbstverständlich gerne zur Verfügung.

Freundliche Grüße

Ihr Exporo-Team