Express Exports Reviews 19

TrustScore 4.5 out of 5

4.3

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Company details

  1. Import Export Company

Information provided by various external sources

We are a family run, independent business established for over 40 years and can offer a truly personal service at very competitive rates.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

I have used Express Exports a few times…

I have used Express Exports a few times over the last year now and I have been very happy with their service. They are always prompt and efficient, and they have never let me down. I would highly recommend them to anyone looking for a reliable import/export company.

Here are some of the reasons why I am so happy with Express Exports Import Company:

Their customer service is excellent. They are always willing to help me with any questions or problems that I have. They are very patient and understanding, and they always go the extra mile to make sure that I am satisfied.
They are professional and knowledgeable. They have even helped me reduce my import duty by using a cheaper and more suitable tariff code.
They keep me updated with the status of the shipment and help with insurance for additional security.
They are affordable. Their prices are very competitive and for me they have been cheaper than using DHL.
Overall, I am very happy with Express Exports and I would highly recommend them to anyone looking for a reliable import/export company.

March 24, 2023
Unprompted review
Rated 3 out of 5 stars

I am not happy with the service I…

I am not happy with the service I received with this company . I have been charged now three times for a package coming from another country . I am not a satisfied customer.

September 7, 2021
Unprompted review
Express Exports logo

Reply from Express Exports

Hello. I think you may have mistaken us for a different company with a similar name, as we have no record of you on our files. We are a freight forwarding company. We only ship goods, and do not sell any products. We are not associated with the company www.expressed-exportz.com in any way. Feel free to contact us on 01273 466930 if you wish to discuss this further.

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service.
Fast delivery and great communication.
Our products always arrive in Perfect Condition.

We have used many different shipping companies but this one is by far the best and we will continue to keep using Express Exports.

We would recommend this company to everyone.

May 1, 2021
Unprompted review
Rated 2 out of 5 stars

I ordered in April a pet bed and never…

I ordered in April a pet bed and never received my order :( I'm still waiting

September 18, 2020
Unprompted review
Express Exports logo

Reply from Express Exports

Hello. I think you may have mistaken us for a different company with a similar name. We are a freight forwarding company. We only ship goods, and do not sell any products. We are not associated with the company www.expressed-exportz.com in any way. Feel free to contact us on 01273 466930 if you wish to discuss this further.

Rated 5 out of 5 stars

Five stars but I haven’t had any…

Five stars but I haven’t had any dealing personally with this company. I’ve only had them respond to an email asking them about a three month old shipment. I found out the company at fault is Expressed Exportz not Express Exports.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

Haven’t got my item for 2,5 months

Haven’t got my item for 2,5 months, wrote at least 7 times- no answer at all. Lost my money and time.

June 28, 2020
Unprompted review
Express Exports logo

Reply from Express Exports

Hello. I think you may have mistaken us for a different company with a similar name, as we have no record of you on our files. We are a freight forwarding company. We only ship goods, and do not sell any products. We are not associated with the company www.expressed-exportz.com in any way. Feel free to contact us on 01273 466930 if you wish to discuss this further.

Rated 5 out of 5 stars

Highly recommended!

I would recommend Express Exports without reservations. Neil was a pleasure to work with, helping me decide on crating options and working with me on shipping dates to ensure I'd be on island to receive the package! He tracked the crate every step of the way, communicating with me regularly (despite the time difference between England and Hawaii) and the package arrived at top speed. When there was a hold up due to a duty-processing glitch, he checked in several times until the problem was resolved. A big thank you to Express Exports for your professional and friendly service!

January 29, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent... problem free with realistic prices and good communications they're easy to talk to and they will always help find the best solution.

January 13, 2017
Unprompted review
Rated 5 out of 5 stars

First class personal service

Express Exports give a fantastic, personal and responsive service. No small detail is too much trouble. They are excellent at keeping the customer informed of progress at all times (without being asked!) and provide an efficient, friendly service which is great value for money. We will use them again.

December 11, 2016
Unprompted review
Rated 5 out of 5 stars

Shipping Motorcyles to the USA and back

A friend of mine recommended Express to me some years ago and I've been using them to ship motorcycles to and from the USA ever since. It's sometimes not the easiest process and Express handle everything with professionalism and good humour on both sides of the Atlantic.

December 10, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have been using the export and import services from Express Export for many years. They have always been absolutely amazing. They know their business back to front and will go the extra mile to help with any situation.
Highly recommended !

Thank you Express Export for all your past and future help

December 7, 2016
Unprompted review
Rated 5 out of 5 stars

Great team

Very good team, great service - offering not only good service and rates but also support, suggestions and advice when needed. Always quick response which is very important for us.

December 6, 2016
Unprompted review
Rated 5 out of 5 stars

Efficiency WITH Customer Service

Had a large heavy parcel to ship to the UK from the USA. Some of the quotes I received were astronomical. Express Export Services made the whole thing easy. Great price. Helpful staff. Package delivered very quickly indeed. I will use these guys again. Absolutely BRILLIANT! (Not often I say that!)

November 16, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant Company - 5 STARS ALL THE WAY.

I have been working with Neil at Express Exports for over 5 years now. Undoubtedly the BEST in the business. Shipping overseas can be a real headache. Neil and his team makes this really easy, every step of the way. From collection to your doorstep they do it all.
Brilliant Neil, keep up the good work
Mark Mason LLC Florida USA.

November 14, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service!!

I would highly recommend Express Exports! Neil has always been extremely helpful and efficient in organising our imports and exports!
A courier company you can trust to go that extra mile!

November 8, 2016
Unprompted review
Rated 5 out of 5 stars

Express Export

We have used Express Export for a number of years. Shipping time sensitive Exhibition stands around the world. The team have always surpassed expectation and are very thorough and helpful

November 2, 2016
Unprompted review
Rated 5 out of 5 stars

Top notch communication! Great price!

Express Export Services Ltd are real people you can actually talk to over the phone and also get the best price from! After trying so many companies that just wanted to fob me off saying "Just email us your enquiry and someone will get back to you at some point!" and just endlessly hide behind emails and not actually speak to me over the phone, Express Export Services were the ONLY ones who actually spoke to me properly over the phone for as long as I needed and had a solution to EVERYTHING! After only 2 minutes of speaking to them they immediately made me feel at ease! I will ONLY be using these guys from now on!

October 28, 2016
Unprompted review

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