I use Express Insurance for my business insurance. It's still the most competitive insurance brand I have found for professional indemnity. It's very easy to set up as well. I haven't had to make a... See more
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Review summary
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Reviews shaping this summary
As with any insurance renewals, I did my homework. Did the price increase? Did the coverage decrease as part of shrinkflation? No such concerns with Express. After being with them for more than 10 yea... See more
Easy links to site, helpful saving of prior information, easy navigation and secure payment screen. Great advance notice time frame and extra 2 months insurance for the price of 12 months - overa... See more
Process was smoooth. Having trouble with another form at present for a different purpose. Just ridiculous. Grreat that no problems woth your forms. Many Thanks Vicki
Company details
Information provided by various external sources
At Express Insurance our aim is simple .... to provide small business operators with a streamlined online process for purchasing their insurance, quickly and easily whilst combining comprehensive cover at a highly competitive price.
Get your Insurance Quote and Buy Online in Minutes
Written by the company
- Quote and Buy Online
- • Get a Quote online in seconds without filling in lengthy forms. • Buy your policy in a few minutes, and receive your insurance Certificate instantly. • Choose to pay by credit card or over 10 months. • Get your Certificate of Insurance instantly upon payment
Contact info
675 Victoria Street, 3067, Abbotsford
- 1300-464-989
- admin@expressinsurance.com.au
- expressinsurance.com.au
4.8
Excellent
2K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Express Insurance - an excellent choice
Easy links to site, helpful saving of prior information, easy navigation and secure payment screen.
Great advance notice time frame and extra 2 months insurance for the price of 12 months - overall an excellent insurer, have been with them for 12 years.
Trena NSW
September 11, 2025
Easy and significantly cheaper
Simple, easy and significantly cheaper than insurance through moving company.
Insurance for $70K of personal effects/furniture was $1300 cheaper than the moving company.
Insurance for moving $25K car was <20% of cost quoted by moving company.
August 15, 2025
Great service
Olivia was fantastic, knowledgeable, patient and helpful... Deserves a bonus...
September 8, 2025
Cost effective alternative for business insurance
I use Express Insurance for my business insurance. It's still the most competitive insurance brand I have found for professional indemnity. It's very easy to set up as well.
I haven't had to make any claims yet so I don't know how good it is from a claims perspective.
May 2, 2025
I dislike your PayID option
August 23, 2025
you get what you pay for
I had my motorcycle insurance on finance which i paid in full 6 months early .Three weeks before my insurance was due to expire I changed motorcycles transferring the insurance to the new vehicle and received the new documentation .I Confirmed i did not want to auto renew which i was assured had been done .Two days before the insurance expired I received insurance documents and a letter saying thank you for auto renewal.The biggest joke was they were for my old motorcycle which they knew i did not have as i had changed vehicles. Then the next day I received a finance agreement for the said insurance which i had not applied for and involved a credit check which has been added to my credit history . Then 2 hours on the phone and 40 minutes on chat to sort it out .My personal opinion do not touch them with a barge pole you get what you pay for .
August 22, 2025
Unprompted review
Reply from Express Insurance
Hello Paul, This Trustpilot site is for Express Insurance in Australia. We offer professional indemnity insurance for businesses located in Australia only. We don't sell motorcycle insurance. I believe you have posted your review to the wrong site and would appreciate it if you could correct it. Thankyou
Best insurance company
Best insurance company. I am using it for last 9 years for several of my companies.
August 20, 2025
Olivia was so helpful and patient and…
Olivia was so helpful and patient and explained everything clearly. Thanks so much!
August 20, 2025
I applied and paid for insurance July…STILL waiting for policy
I applied and paid for insurance July 18, and have requested a hard copy of the policy, and again August 10. I still haven't received any information.
July 18, 2025
Your price is so much better and I…
Your price is so much better and I didn't have to do phone inquiry like other companies. I did some quotes and they were 30 percent higher cost.
August 18, 2025
Simple renewal process
Simple renewal process. Easy to comply with and very easy to read the changes.
August 13, 2025
Susan was incredibly helpful and pre…
Susan was incredibly helpful and pre filled parts of the application out for me making the final process very simple
Big Thankyou Susan
August 13, 2025
Happy with my experience
I found the website easy to navigate.
My email questions were answered swiftly and clearly.
The insurance premiums appear to be reasonable
August 13, 2025
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