Great support throughout, was talked through each stage which made the process easy. Contact / communication was top notch, I had any questions or queries answered promptly & any updates were sent... See more
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Since the beginning in 2004, Express Mortgages has grown from a regional broker into a trusted, nationwide provider of specialised mortgage solutions. We are based in the northwest but proudly serve clients across the UK and around the globe. Our expertise spans a wide range of products, including:
Find out more about our services here!
At Express Mortgages, we are a whole of market broker and have developed strong relationships with a broad network of lenders, allowing us to offer exclusive rates that you may not find with high street lenders.
We pride ourselves on delivering exceptional customer service, ensuring a 5-star experience for every client. We handle the hard work for you, offering continuous support throughout your application process, and diligently tracking the latest rate changes to ensure you benefit from the best interest rates.
Whether you're a first time buyer, home mover, landlord, or looking to bridge the gap for your next investment... we've got your covered!
Follow us on social media to stay updated with all things Express Mortgages!
Wigan Investment Centre, Waterside Drive, WN3 5BA, Wigan, United Kingdom
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We had an excellent experience with Express Mortgages from start to finish. The customer service was outstanding, and Jamie in particular was incredibly helpful throughout the entire process.
As first-time buyers, everything can feel quite overwhelming, but Jamie made it all so much easier by explaining things clearly and in a way we could actually understand. It really took the stress out of the experience.
The insurance team were also fantastic — they made sure we fully understood our options and didn’t try to upsell anything unnecessary, which we really appreciated.
Overall, we couldn’t recommend Express Mortgages highly enough!

Reply from Express Mortgages
I received permanently polite, efficient and patient service and therefore would gladly recommend Express Mortgages to others.

Reply from Express Mortgages
Had a fantastic experience working with this company in securing my mortgage and seeing through my house purchase. I specifically dealt with Cameron for the initial part and then Georgia for the case management side of things following the mortgage offer being made. Both were incredibly friendly, responsive, patient and professional in dealing with my case and would highly recommend them to anyone looking for a mortgage. Deservedly five stars!

Reply from Express Mortgages
I had an excellent experience working with Olivia from Express Mortgage. As a first-time landlord applying for a short-term loan mortgage, I wasn’t sure what to expect, and the whole process felt quite daunting at the beginning.
However, thanks to Olivia’s professionalism, dedication, and hard work, everything went smoothly. She guided me through each step, kept me informed, and made sure all the details were handled efficiently. Her support and commitment truly made a difference.
Thanks to her efforts, I was able to secure the mortgage successfully, and I couldn’t be happier with the outcome. I highly recommend Olivia and the team at Express Mortgage to anyone looking for reliable and expert mortgage advice.

Reply from Express Mortgages
Cameron and Olivia were so helpful throughout the whole process. They were always quick to respond and explained everything clearly. I would 100% recommend

Reply from Express Mortgages
I’ve had a really positive experience with this mortgage broker. From the start, everything was explained clearly and I felt supported throughout the process.
Amy and Cameron have both been especially helpful — always quick to respond, patient with questions, and proactive in keeping things moving. I really appreciate the smooth communication and guidance at every stage.
I’m very happy with the service and would definitely recommend them to anyone going through the mortgage process.

Reply from Express Mortgages
Callum and Georgia guidance, help explanations and expertise made the whole mortgage process straightforward and stressless.
Excellent communication by telephone or email.
Open honest advice .

Reply from Express Mortgages
Very smooth process
Professionally completed
Always there to reply any query

Reply from Express Mortgages
Had a great experience working with Georgia and Cameron. From start to finish they were spot on, always quick to respond, kept me updated throughout, and made the whole process straightforward.
They genuinely go above and beyond to get things done and make sure everything runs smoothly. Nothing was ever a problem and they were always there if I needed anything.
Would 100% recommend them to anyone looking for a mortgage. Thanks again to both of you.

Reply from Express Mortgages
I cannot thank Express Mortgages once again for all their help and patience dealing with my remortgage..
Particular mention to Amy Noble and Cameron O’Berg for their exemplary attitude and skills level shown at all times throughout the process of my application.
I will definitely be working with Express Mortgages in the future.

Reply from Express Mortgages
Natalie the mortgage broker offers a great service, very knowledgeable and good at what she does. The case handling afterwards isn't as professional as Natalie but still gets the mortgage there in the end.

Reply from Express Mortgages
Couldn’t recommend Express Mortgages enough. Jamie and Amy were fantastic and helped guide me through getting my first mortgage. They made everything much easier, even with a few tough situations along the way.

Reply from Express Mortgages
Working with Louise and Amy was a lifeline at a moment when everything felt like it was falling apart. My mortgage collapsed at the last minute, and the stress was overwhelming, but they stepped in with such calm, steady reassurance that I instantly felt less alone in the process. I had so many worries and questions, yet they never once made me feel like a burden. They took the time to explain every detail in a way I could truly understand, and they kept me updated at every step so I never felt left in the dark. They didn’t just find me a mortgage — they restored my confidence when I needed it most. I’m deeply grateful for their kindness, patience, and determination. I couldn’t recommend them more highly.

Reply from Express Mortgages

Reply from Express Mortgages
Couldn't recommend the guys/gals at express enough. Went over and beyond my expectations. There were some obstacles getting the completion through but Emma and the team out done themselves. I will definitely be using them again.

Reply from Express Mortgages
Always use this company staff are absolutely fantastic highly recommend.

Reply from Express Mortgages
As always an Excellent service from Express, both Cameron and Olivia provided a great service from start to finish.

Reply from Express Mortgages
Callum and Georgia have been amazing. I had a difficult experience with an earlier broker. Callum was clear and open with that challenges I had with a BTL and offered great advice and options. Would definitely be using Express again for both personal and investment properties.

Reply from Express Mortgages
Jamie and Olivia were both really helpful, kept us updated throughout and made the whole process smooth and easy to understand as first time buyers

Reply from Express Mortgages
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