Expressnumberplates Reviews 

314
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 185 reviews, reviewers had a great experience with this company. Many people find the online ordering platform very easy to use, allowing them to complete their purchases quickly and without any friction. Customers frequently mention that shipments arrive remarkably fast, and they are genuinely impressed by the wonderful quality and value of the finished plates. However, some customers also noted that certain deliveries experienced unexpected shipping delays, leaving them waiting much longer than anticipated for their packages to arrive. A few people also encountered problems receiving incorrect specifications, products that arrived damaged, or orders that did not match what was originally requested.

What people talk about most

Product

Consumers find product to be a mix of satisfaction and disappointment, as while many reviewers praised the... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that orders arrive quickly... See more

Order

Customers had ambiguous experiences with order, often praising the fast delivery times, simple website... See more

Service

Customers consistently note positive experiences with service, highlighting great value and fast turnaround... See more

Quality

Clients share positive opinions on quality, frequently praising the superb finish, affordable pricing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with the online ordering service and the email follow up prompt to send a copy of the V5 document. Ordered on a Saturday afternoon and the plates ware received on following Tuesday.

Rated 4 out of 5 stars

Brought 3d number plates as personalised standard plates had deteriorated, Ordering was simple and quick,delivery was quick too,All good atm hoping they last longer being 3d.

Rated 5 out of 5 stars

Quick, easy & simple. Much appreciated guy, super quick delivery which was better than expected. Quality of the plates looks great. Overall happy a happy customer that would definitely be using you ag... See more

Rated 5 out of 5 stars

These guys will take some beating. Bought front and back plates gel profile with country flag and name. Unbeatable on price. Was quoted £54 for ordinary plates and that was the best quote. E... See more


Company details

  1. Auto Machine Shop

Written by the company

We offer a range of number plates from standard printed to the latest stylish 4D/3D. All orders are dispatched within 24 hours of ordering (weekdays).


Contact info

3.8

Great

TrustScore 4 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(314)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company! I had an issue with my documents, so I emailed them — they responded within an hour and sent everything out right away. My order arrived within 24 hours. Couldn’t be happier with my plates 😍— highly recommend!

October 22, 2025
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for your kind words! 😊 We’re thrilled to hear you had such a great experience and that your plates arrived so quickly. Our team always aims to provide fast, friendly service — it’s wonderful to know we hit the mark! Enjoy your new plates, and thank you for recommending us!

Rated 3 out of 5 stars

Good communication and plates are well…

Good communication and plates are well made.

However if you are going to advertise next day then that’s what it means. Not that you will dispatch it the next day 🤷‍♂️ had to chase it up.

**Edit following reply**

Ordered Monday, delivered Thursday is not next day even if it was “dispatched” on the Tuesday.

October 13, 2025
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for your feedback and for your kind words about the plates and our communication. I’m sorry for any confusion regarding the delivery. Your order was placed after our next-day delivery cut-off time, so it was dispatched the next working day. I apologise if this wasn’t clear at the time.
We really appreciate your understanding and hope you enjoy your new plates!

Rated 5 out of 5 stars

Great value and a really fast turn…

Great value and a really fast turn around. Plates arrived within a couple of days of my online order. Edges aren’t quite as well finished as the original dealer plates, but for the price, I really can’t grumble.

September 29, 2025
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for your feedback — we really appreciate it! We’re glad to hear you were happy with the value and quick turnaround. We’ll also take your comments on the plate edges on board as we’re always looking to improve our finish and quality.
Thanks again for choosing Express Number Plates!

Rated 1 out of 5 stars

I could not recommend them less — better to avoid this company entirely

I am very disappointed with the service I received. I waited 5 days for delivery and received no information about when my order was sent or by which courier. Most importantly, I paid for home delivery, yet the item was sent to a post office instead. This is completely unacceptable and shows a lack of professionalism

October 2, 2025
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

We’re sorry to hear you’re disappointed with your experience. However, it sounds like your order may not have been placed with us — possibly with another company that has a very similar name, which people often get confused with.
When you order with us, you would have received an order confirmation immediately after checkout and then a tracking number once your order was dispatched. These emails are sent automatically, so as long as the correct email address was entered, there’s no reason you wouldn’t have received them.
Our website clearly states that we use Royal Mail Tracked 24, and all orders are sent to home addresses. If for any reason Royal Mail are unable to deliver, they may take the parcel to your local delivery office, which is standard practice for all parcels — not just ours.
If you can share your order number we’ll be happy to double-check this for you.

Rated 5 out of 5 stars

Really good quality plates

Really good quality plates, far better than others I have bought elsewhere. Quick delivery. Definitely recommend.

September 25, 2025
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for the great feedback! We’re delighted you’re happy with the quality and delivery — and really appreciate the recommendation.

Rated 5 out of 5 stars

Great product

Great product, efficient delivery.

September 25, 2025
Expressnumberplates logo

Reply from Expressnumberplates

Thanks for your review! We’re glad you’re happy with the product and delivery.

Rated 4 out of 5 stars

The plates arrived quickly and of good…

The plates arrived quickly and of good quality. Went with the 3D gel and they look great on the car. I did receive a discount which I thought was very good until the day after I placed my order and had an email advertising a payday discount which was a better offer…annoyingly the only reason that I was sent marketing was because I’d just placed my order! I emailed to express my disappointment but did not receive any feedback which slightly soured the purchase.

September 25, 2025
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you for your review — we’re really pleased to hear you’re happy with the quality and look of your 3D gel plates.
We’re sorry about the timing of the discount offer and that you didn’t receive a response to your email — that’s not the experience we want our customers to have. We’ll review this internally to make sure future queries are handled more promptly.

Rated 5 out of 5 stars

Fast delivery

Plates are good quality

September 24, 2025
Expressnumberplates logo

Reply from Expressnumberplates

Thanks for your feedback! We’re glad you were happy with the fast delivery and quality of your plates.

Rated 1 out of 5 stars

Express - that's a joke

Express number plates - that is an absolute joke of a name. 24 hour delivery and I've been waiting four days and no sign of plates. Have requested a refund, however, no doubt that will be as "express" as the number plates. Have been unable to drive my car due to this and live rurally, no public transport.

September 23, 2025
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

We’re really sorry for the delay — we completely understand how frustrating this must have been. Your order was dispatched on time from our end, but unfortunately, Royal Mail was experiencing delays which are outside of our control.
We’re sorry this affected your plans and appreciate your patience while it’s was on its way.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Great plates
Great Prices
Great Service
5star all the way ⭐️⭐️⭐️⭐️⭐️

August 25, 2025
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for the amazing review! ⭐️ We’re thrilled you loved the plates, prices, and service. Your 5-star support means a lot to us!

Rated 5 out of 5 stars

Delivery and communication was…

Delivery and communication was excellent with also a small issue was dealt promptly.

August 25, 2025
Expressnumberplates logo

Reply from Expressnumberplates

Thanks so much for your feedback! We’re delighted to hear delivery and communication were excellent, and that any small issue was sorted promptly. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

10/10

Plates came on time and looked fantastic - would definitely recommend

August 25, 2025
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for the 10/10 review! 🙌 We’re really glad to hear your plates arrived on time and that you’re happy with how they look. We truly appreciate the recommendation and hope to serve you again in the future.

Rated 5 out of 5 stars

Outstanding Customer Service – Fast, Friendly, and Reliable

I ordered car registration plates and was really impressed with the customer service throughout. When I noticed a quality issue with the plates, the support team responded quickly and professionally. They arranged a replacement immediately, and the new plates arrived within a couple of days in perfect condition. I’m very happy with the level of care and support I received—friendly, efficient, and genuinely helpful. Highly recommend!

September 1, 2025
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for your kind words! 🌟 We’re delighted to hear that our team was able to quickly resolve the issue and provide you with a replacement you’re happy with. Your satisfaction means a lot to us, and we truly appreciate your recommendation. If you ever need anything else, we’re always here to help!

Rated 5 out of 5 stars

5☆ review.

Excellent quality and service!
Great communication from the customer service team.
Would highly recommend. 😁

September 1, 2025
Unprompted review
Expressnumberplates logo

Reply from Expressnumberplates

Thank you so much for the 5⭐ review! We’re delighted to hear you’re happy with the quality, service, and communication. Your recommendation means a lot to us!

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