Expressnumberplates Reviews 

314
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 185 reviews, reviewers had a great experience with this company. Many people find the online ordering platform very easy to use, allowing them to complete their purchases quickly and without any friction. Customers frequently mention that shipments arrive remarkably fast, and they are genuinely impressed by the wonderful quality and value of the finished plates. However, some customers also noted that certain deliveries experienced unexpected shipping delays, leaving them waiting much longer than anticipated for their packages to arrive. A few people also encountered problems receiving incorrect specifications, products that arrived damaged, or orders that did not match what was originally requested.

What people talk about most

Product

Consumers find product to be a mix of satisfaction and disappointment, as while many reviewers praised the... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that orders arrive quickly... See more

Order

Customers had ambiguous experiences with order, often praising the fast delivery times, simple website... See more

Service

Customers consistently note positive experiences with service, highlighting great value and fast turnaround... See more

Quality

Clients share positive opinions on quality, frequently praising the superb finish, affordable pricing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with the online ordering service and the email follow up prompt to send a copy of the V5 document. Ordered on a Saturday afternoon and the plates ware received on following Tuesday.

Rated 4 out of 5 stars

Brought 3d number plates as personalised standard plates had deteriorated, Ordering was simple and quick,delivery was quick too,All good atm hoping they last longer being 3d.

Rated 5 out of 5 stars

Quick, easy & simple. Much appreciated guy, super quick delivery which was better than expected. Quality of the plates looks great. Overall happy a happy customer that would definitely be using you ag... See more

Rated 5 out of 5 stars

These guys will take some beating. Bought front and back plates gel profile with country flag and name. Unbeatable on price. Was quoted £54 for ordinary plates and that was the best quote. E... See more


Company details

  1. Auto Machine Shop

Written by the company

We offer a range of number plates from standard printed to the latest stylish 4D/3D. All orders are dispatched within 24 hours of ordering (weekdays).


Contact info

3.8

Great

TrustScore 4 out of 5

314 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.8

All reviews

(314)

183 reviews in the last 12 months

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Rated 3 out of 5 stars

Late posting, incorrect reg and no replies

Although ordered with Royal Mail Tracked 24 hours, this purely relates to the expected courier time, so 2 days after ordering I expected my rear plate in a reasonable amount of time... after the tracking offered no update, I emailed for an update which was ignored. The following day I emailed again and also advised that I needed the plate for the coming Sunday but still nothing. Only when I advised that if I did not hear back that I would have to purchase elsewhere and request a card charge back did I suddenly receive the requested plate.... but with 1 LETTER INCORRECTLY PRINTED! On top of that the graphic for the GB and flag was poorly printed.

The only reason that the review is receiving 3 stars rather than 1, is that the requested refund was finally acknowledged by email and received back to my card on the following day.

Needless to say, I won't be using again and I can't recommend

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Plate wasn't delivered in time

Plate wasn't delivered in time, and out of paid service timeline, rendering the plate useless having to go elsewhere. No response to resolve the issue and no number to call. Avoid this business and go somewhere else.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

No replies to email took money can’t…

No replies to email took money can’t provide tracking number going to have to go through nightmare of charge back and getting bank involved do yourself a favour and use a good company

Don’t send these scammers your license I made this mistake and am now having to go though the process to correct it they may have been legit in the past but are not now!

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Wonky letters terrible quality

Purchased new plates over a week ago.
Opened the package and letters wonky not acceptable standard. Wish I could share the pic for you to see how bad the quality is . That’s not all sent several emails no replies at all totally stone walled. Next stop trading standards.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend Express number plates

Easy site to use and fast delivery, kept up to date with order every step of the way. Good quality product so would absolutely recommend in fact I have already to someone who commented on my plates so well done Express Number plates!

My order was dispatched the same day and I would have received next day if it wasn’t for Royal Mail not working on a Bank Holiday!

Simple process to confirm ownership and proof of address, I was emailed immediately after placing my order to confirm.

I guess the only negative I can honestly say was that I missed out on an additional 5% discount as I ordered the day before the Easter offer started but that’s the luck of the draw.

Will definitely use again which other companies were as easy to use and efficient to their customers 😁

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Order wrong twice, didn’t request legal documents, ignored emails

Original show plate (same size as legal size) was scratched and had blemishes and I requested a refund by contacting their support email. A replacement was offered and I agreed and asked for them to send me a 7x5 size show plate instead. They replied and completely ignored the part where I asked for a smaller size and said they sent me a replacement. I responded minutes later again asking for the smaller size show plate and still no response.

Fast forward a day later and the replacement comes and it’s a completely legal plate original size and it has the BS AU 145e stamp on it and name/post code. For one I didn’t order a legal plate I ordered a show plate and two I’m quite concerned that I didn’t have to provide logbook or registration retainer document proof before receiving this!

TL:DR - got my order wrong and then the replacement order wrong without requesting legal document as per the law, and ignored my email correspondence to request the replacement be slightly different. Poor service

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT GO NEAR

Do not pay any money to them. You will not receive your plate. This is a scam. I have tried to contact them on numerous occasions but they do not respond to emails or web messages and have no telephone number.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Order process easy and document upload proved to be trouble free. Plates delivered 36 hours after ordering

March 25, 2026
Rated 1 out of 5 stars

Is this a legitimate business?

I paid money for a plate. They sent me a Royal Mail tracking number the next day which RM say is pending receipt from the company. It’s been a week since I ordered it with 24 delivery and nothing has changed. There is no telephone number and the company is unresponsive to emails. Customer service and communication is appalling - and I’m not sure this is a legitimate business.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Still no goods and no response from…

Still no goods and no response from Express Number Plates.Ordered on the 23/3/26.Today,30/3/26.Nothing very express about this service!!.Zero communication!!.Seems to be a very un professional set up based on customer service.Ive yet to judge the product!!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Number plate for trailer

Ordered 1 rear plate for a small trailer, the service,communication from these guys was great and super fast delivery and very well packaged.
Highly recommended.

March 20, 2026
Unprompted review

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