Expressvitals Reviews 

The company if they exist are a bunch of con men sent for a replacement marriage certificate so I could get a letter from the King on our 60th wedding anniversary which is today took my money at 80 yoa no certificate e mailed twice no response BEWARE DO NOT USE BUNCH OF CONMEN NOW SENT TO WATCHDOG

I ordered a Birth Certificate before 3pm on Friday the 23rd September for guaranteed 24 hour delivery and paid £110. After the order is placed they advise next business day. Saturday is a working day for the Post Office and many other businesses.
The certificate turned up 96 hours later (27/09/22) and by that time it was totally useless to me.
I have written to the company demanding a refund but no reply. DO NOT USE THEM

I paid for my birth certificate on June 03rd, confirmed by express vitals on that day. I am still waiting for it. I have emailed the firm on four subsequent occasions to which there has been no response. I have telephoned but they don't pick up. I am at a loss as to what to do next. Currently, their service just doesn't exist. Jennie Steel.

Beware of this company charge £65 for obtaining £11 certificate

A scam company. Wish I had consulted here first.

A complete SCAM do not use. They charged me £109 for next day delivery, i did not hear a thing from them for a week so i contacted them. There response was to refund me £54 as they could not locate my file!!!!!!!! I asked why they could not refund me the full amount and they said they had incurred costs trying to locate my file. I therefore asked for proof of this and they provided me with a screenshot which showed they had been refunded all their costs from the GRO!!!!!!! THIS IS A COMPLETE SCAM AND JUST TAKE YOUR HARD ERNED MONEY. AVOID AT ALL COSTS AND DO NOT USE

Personal service with phone help available if required. Recover vital documents fast.

Fast service. My birth certificate arrives in time for using it on documents. Would recommend!

very quick response and I managed to get the certificate I need within a couple of weeks, excellent services

Quite fast and effective service. My birth certificate arrives just in time for using documents. Thanks!

Great method of getting vital documents easy without the hassle. For those who value their time it's a god send.

Professional members of staff who are very understanding and efficient. Reasonable pricing with fast service.

Very fast service and a very complete family history, would fully recommend!

I got a death certificate with no trouble at all. I spoke with the help desk first and they were fantastic.

I have ordered birth certificate and received on time with proper customer support. I would recommend this service.

I had to give this company one star before I could write a review, shame I couldn't add a minus to that score!
PLEASE do not use this company very high price and you probably won't get your certificate you have ordered. If you need new certificates ( birth, death, marriage)
go to gov.uk you still have to pay, but half the price of express vitals. If you have paid express vitals with a bank card and need to claim your money back, talk to your bank as you can claim this money back as it is fraud if you haven't received what you have ordered from this company.

Charge £65 for a 'premium next day service'. Paid the money, waited 2 weeks to be told they couldn't find the record and would be refunding me £41 as £25 service fee. They also warn not to attempt chargeback via credit card or you will be liable for the costs. This is actually unlawful and incorrect. I went to my bank and was refunded in full, they will get the money back from the company.
Avoid at all costs.

This company may or may not technically be called scammers but they sure are close to the line if not. The main message on a google panel says 'Express 24 hours'. First page then states "the quickest way to obtain....straight form Register Office". Once I had paid this company I received an e mail saying it would take 20 days then the express delivery would happen on top. I asked for money back they refused saying my request was in motion and the terms and conditions say "no refunds". Covid could have been used to increase the official Gov Dept times even so 20 days!...and in anycase no mention of any delays..just 24 hour delivery
Please go to the GOV DEPT it takes 4 days and 1/4 the price.

I paid 65 pound for a marriage certificate with express delivery and it has not turned up absolutely outrageous

Absolutely shocking service, complete scam.

Still waiting for x2 Birth Certificates- miss leading Express!!!!

Refusing a refund, avoid at all cost!!!