Express Waste Removals Reviews 22

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Very professional team. Competitive quote and fast service. The lads went above and beyond to be helpful on site. Thank you.

Rated 1 out of 5 stars

Horrible experience. The removal team was not briefed on the items to dispose, i was told last minute that I would have to pay double, despite a price already agreed on earlier and the pictures... See more

Rated 5 out of 5 stars

From Start to finish express removals were absolutely amazing, clear communication and kept me informed in the days in the lead up to the move. Rob and the gentleman with him on the day were fant... See more

Rated 5 out of 5 stars

A truly amazing experience! The courteous and highly-efficient removal agents were exemplary. Quick removal, up-front estimates (much lower than expected) and am really impressed. Will use again! Made... See more

Company details

  1. Home Services

Information provided by various external sources

Rubbish Removal Company in London provides Residential & Commercial Waste Clearance Services. Man and Van Same day Private Junk Disposal. ☎ Call 020 8099 9819.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very professional team

Very professional team. Competitive quote and fast service. The lads went above and beyond to be helpful on site. Thank you.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Convenient and efficient

Convenient and efficient waste removal service. Two guys came along and took away the pile of rubbish bags from my back garden. They were gone in no time. I will book again when the need arises.

November 9, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Dear Jack, thank you so much! Your feedback is appreciated!

Rated 5 out of 5 stars

This company were reliable fast and…

This company were reliable fast and efficient the staff were polite and friendly highly recommend them.

September 23, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Thank you so much for the excellent feedback!

Rated 5 out of 5 stars

Excellent

The company was very fast with communication and the real job. I'm very satisfied from the job they did.

August 16, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Thank you so much for the excellent feedback!

Rated 5 out of 5 stars

I was really happy with this company

I was really happy with this company , the price was really good and the guys clean whole my garden and shed

August 17, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Thank you so much for the excellent feedback! Much appreciated!

Rated 5 out of 5 stars

Exelent services

Exelent services, fast efficient and cost effective. Thank you so much !

August 23, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Thank you so much for the excellent feedback! Much appreciated!

Rated 5 out of 5 stars

Great Job! Thank you.

Thanks to Stan and his team today, they have done a brilliant job clearing the trash from my mum's garden, removing the heavy dismantled shed amongst other bulky bits, promptly and at a very reasonable rate, much appreciated.

August 2, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Thank you so much for the excellent feedback! Much appreciated!

Rated 5 out of 5 stars

Amazing service

Amazing service, fast and efficient and most important - cost effective! Thank you!

August 1, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Thank you so much for the excellent feedback! Much appreciated!

Rated 5 out of 5 stars

Excellent service and speed

Just had them remove a good load of waste for me, I was in a big time crunch and they were able to come same day, and got everything out in no time at all with zero issues. Very efficient, very professional, can't recommend enough.

June 27, 2023
Unprompted review
Rated 2 out of 5 stars

The prices online don’t match what…

The prices online don’t match what quoted on arrival or after sending pictures.
Late on arrival with no apology. Staff need to learn some costumer service manners.
Won’t be using them again.

April 22, 2023
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

We are sorry you were not happy with our service. The prices we provide, based on photos ( according our website ) are only rough ones. We always need to have a look ( free, no obligation ) to confirm the price, and this has been explained, while we made the booking.

Rated 5 out of 5 stars

So easy from start to finish

So easy from start to finish. I did the chat, booked a day. Got a quote. The two men came agreed quote was right and so experienced at getting a 3 seater sofa down 14 steep steps.This company is going in my diary. I needed the sofa out for a hospital bed for my husband and I can't believe it went so smooth. Thank you.

November 23, 2022
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

Thank you so much for the excellent feedback! Much appreciated!

Rated 1 out of 5 stars

Avoid this company

Avoid this company. I sent a clear picture and description of all my rubbish to Stan (manager). I was quoted £150 and was told the guy would provide a more accurate quote on arrival. They arrived 2 hours late next day and quoted double for £300 if I paid cash. Complete joke and a waste of my time. Don't use them, more than likely fake reviews.

June 1, 2022
Unprompted review
Express Waste Removals logo

Reply from Express Waste Removals

We are sorry you were not happy with our service. The prices we provide, based on photos ( according our website ) are only rough ones. We always need to have a look ( free, no obligation ) to confirm the price, and this has been explained, while we made the booking.

Rated 1 out of 5 stars

Would not recommend - time-wasters

They visited the property and gave a verbal quotation; perfectly decent guys. I called their office to arrange a date and asked for an email quote. The quote did not arrive. When the van and guys turned up as agreed, the new 'driver' said it was actually his job to price the job, not the original guy, and they needed to charge more than quoted. I did not appreciate his manner. I advised them their services were no longer needed - in my view a quote is a quote. Time-wasters. I wont be calling them again.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

A truly amazing experience

A truly amazing experience! The courteous and highly-efficient removal agents were exemplary. Quick removal, up-front estimates (much lower than expected) and am really impressed. Will use again! Made a tricky situation into a slick solution! Thank you!

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, communicated quickly via telephone and whatsapp. Gave me a quote, picked up the rubbish shortly after. Saved me from a lot of hassle. Highly reccomended

November 22, 2020
Unprompted review
Rated 1 out of 5 stars

Expect a sneaky price increase! Unreliable

I sent a photo of all the waste to be collected, highlighting the number of bags, that they were 3/4 full, and that they contained tiles. The agreed price over the phone was £250. When the team arrived on site the price went up to £390, arguing that the waste was heavy which shouldn't have been a surprise considering all the information shared.
According tot heir website "Full load £250.00 is equal to one tonne)." There wasn't even one tonne to collect.
Waste of time, there are better companies out there.

November 22, 2020
Unprompted review
Rated 1 out of 5 stars

hi everyone,don't trust this…

hi everyone,don't trust this company,they try to charge me double of what we agreed on the phone. I've sent them pictures and they have been informed how much rubbish I have. they should come on the time agreed ,but arrived 1 hour later. I'm never going to use this company again.

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible experience.

Horrible experience.

The removal team was not briefed on the items to dispose, i was told last minute that I would have to pay double, despite a price already agreed on earlier and the pictures of items sent.
Stan started making up numbers over the phone and told i had to foot double the amount. Not professional, not at all recommended.

Also, to top it up the team arrived almost 90 minutes late thus putting my house move schedule in limbo.

August 30, 2020
Unprompted review

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