Exterioo Tuinmeubelen/Mobilier de jardin Reviews 

30,926
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Visited several shops from Exterioo and the experience was consistently positive. Professional, informed, patient and willing to advise for the many questions brought up. The offer and selling process... See more

Company replied

Rated 5 out of 5 stars

We were looking for a parasol which met our needs. The sales person was friendly and knew his products. The professionalism was appreciated. Clear & concise explanations as well as a demonstration... See more

Company replied

Rated 5 out of 5 stars

Unieke klantenbeleving, jullie verkoper in de winkel, dhr. Andrew, heeft ons een klantgericht en professioneel advies bezorgd. De beleving was super, he did a great and good job. Keep up the goo... See more

Company replied

Rated 5 out of 5 stars

We went to check out parasols at the zavantem store and we got all the support needed to understand the best fit for our garden.We went in with some rough ideas and got it fully refined when the suppo... See more

Company replied

Company details

  1. Outdoor Furniture Store
  2. Furniture Store
  3. Garden Furniture Shop

About Exterioo Tuinmeubelen/Mobilier de jardin

Written by the company

Halloo, wij zijn Exterioo Tuinmeubelen!

Wij bieden je de ruimste keuze aan buitengewone collecties en inspireren je om écht te genieten van het buitenleven. Met maar liefst 28 showrooms in België, 5 in Nederland en een webshop zijn we bij Exterioo meer dan enthousiast om je buiten te ontvangen.

Een complete beleving

Als tuinmeubelspecialist willen we iedereen inspireren om buiten te genieten, alleen, met je gezin of samen met vrienden en familie. We dompelen je onder in een totaalbeleving en geven je tuin, terras of balkon die Exterioo-toets die jouw buitengenot naar een hoger niveau tilt. Dat doen we in de eerste plaats met onze tuinmeubelcollecties, maar ook door je ervaring in de showroom, in onze webshop en op onze inspiratiekanalen.

Je kan bij Exterioo terecht voor beleving, service, advies en inspiratie. Kortom, voor alles om van je tuin of terras een plek te maken vol dromen en herinneringen.

Exterioo: hoe buiten, hoe beter

Written by the company

Buiten genieten is van onschatbare waarde. Je leeft er buitengewoon. Mooie momenten beleef je er intenser. Buiten heeft geen sluitingstijd. Je bent er welkom op elk moment van de dag. Ga voor onvergetelijke buitenmomenten vol geluk.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.7

All reviews

(30,926)

3,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Top service

Top product en service dr nicky

June 11, 2025
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Rated 5 out of 5 stars

Great store great staff

Great store with a very large assortment.
Staff is friendly and helpful.

May 11, 2025
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Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Rated 5 out of 5 stars

“Looking for a Parasol”We were looking for a parasol which met…

We were looking for a parasol which met our needs.
The sales person was friendly and knew his products.
The professionalism was appreciated.
Clear & concise explanations as well as a demonstration of the functionality was useful and helped sell the item.
We had a great experience and the give & take between the person and us makes us want to come back.

April 19, 2025
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Rated 1 out of 5 stars

Damadge items and they will not change

Sio, delivery was delayed for the garden table for 8 persons (table and chairs in a lot) that I bought. Then, when the items arrived, one of the chairs was damaged. I contacted them and they replied to me that they do not have any other chairs as the items were on sold and that either I give back the chair and stay with 7 or I repair it myself. Third option I give back the set paying the delivery cost!!!! They will not change the set, they will not change the group of chairs. This is fraud.

Well, I had been forced to accept a solutions, but I am definitely not happy with it.

You would not change the chair, you would not change the set of chairs and if I want to retract I have to pay delivery cost.
So either I stay with a repaired chair, or with 7 chairs or I pay.... All bad options
I still feel I have been scammed.

April 8, 2025
Unprompted review
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hello Sara,

Thank you for your reply.

As you have read in my personal email, we have provided you with another solution in the meantime.

Have a great day!

Rated 5 out of 5 stars

Friendly and helpful

The staffs are helpful. Lots of choices, according to expectations and size.

March 29, 2025
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Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Rated 4 out of 5 stars

Great

Great choice

March 22, 2025
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Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Rated 5 out of 5 stars

Very friendly & helpful & got offered a…

Very friendly & helpful & got offered a coffee when we entered the shop, Beautiful garden furniture with very agreeable prices. shop peeps give you time to look around.

January 31, 2025
Unprompted review
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Angela Jones,
Thank you for this great review.

We are thrilled to hear about your excellent visit to Exterioo.be.

We are delighted that you appreciated the welcoming atmosphere, enjoyed our selection of high-quality garden furniture, and found our pricing to be agreeable. It's wonderful to know that our team's friendliness and helpfulness contributed to your positive experience and that the complimentary coffee was a pleasant touch. At Exterioo.be, we are committed to providing an extensive range of garden furniture that caters to various styles, whether you're looking for a rural garden design, a sleek modern terrace layout, or the ideal setup for a cozy city terrace. Our aim is to offer tailored advice, Belgian design, and solid quality for every budget.

Should you have any more questions or need further assistance, we invite you to reach out to us. Please visit our homepage, click on 'customer service' in the top right corner, select the appropriate query category, and you'll be directed to a webform which you can fill out to get in touch with us.

Best regards,

Caroline

Rated 5 out of 5 stars

Orso

Super service; ;-)

January 27, 2025
Unprompted review
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Katia,
We are grateful for your feedback.

We are delighted that you appreciated our super service. At Exterioo.be, we strive to provide the best experience for our customers, offering a wide range of high-quality garden furniture and expert advice.

Should you have any questions or need further assistance, we invite you to reach out to us directly. You can do this by visiting our homepage and selecting 'customer service' in the top right corner. From there, choose the appropriate question type, which will open a web form for you to fill out and send to us.

We look forward to assisting you again in the future.
Best wishes,

Caroline

Rated 5 out of 5 stars

Great products

Great products - super nice and efficient staff.

January 18, 2025
Unprompted review
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Customer,
Thank you for taking the time to share your review.

It's heartening to hear that our offerings and the team's efficiency made such a positive impression on you. Our aim is always to provide a wide selection of garden furniture that excels in quality and price, alongside top-notch customer service. We believe that every interaction with us should be as exceptional and memorable as the garden designs we help create.

Should you need further assistance or wish to explore more options for your outdoor space, our garden furniture specialists are just a click away. To reach out to us, kindly visit our homepage and navigate to 'Customer Service' located in the upper right corner. There, you can select the relevant query type which will direct you to a webform for you to fill out and submit.

Best regards,

Caroline

Rated 5 out of 5 stars

Unieke klantenbeleving


Unieke klantenbeleving,
jullie verkoper in de winkel, dhr. Andrew, heeft ons een klantgericht en professioneel advies bezorgd. De beleving was super, he did a great and good job.
Keep up the good work Andrew :-)

September 5, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Bart,

Het is fantastisch om te horen dat u een uitstekende ervaring heeft gehad bij Exterioo.be.

We zijn verheugd dat u het professionele advies en de service van onze verkoopadviseur Andrew zo heeft gewaardeerd. Bij Exterioo streven we ernaar om onze klanten een onvergetelijke winkelervaring te bieden, ondersteund door deskundige begeleiding en een ruim assortiment aan tuinmeubelen voor elke smaak en budget. Het doet ons goed dat dit wordt erkend.

Mocht u in de toekomst nog vragen hebben of advies nodig hebben, nodigen we u uit om contact met ons op te nemen via de klantenservice op onze website. Ga naar onze homepage en kies rechtsboven voor 'klantenservice'. Vervolgens kunt u het type vraag selecteren dat een webformulier opent, dat u kunt invullen en naar ons kunt versturen.

Graag tot een volgende keer!
Hartelijke groeten,

Caroline

Rated 5 out of 5 stars
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Kristin,

We are truly delighted to hear about your positive encounter at Exterioo.be.

We are pleased that you found our team member Manu to be both helpful and amiable. It is our goal to ensure that every customer receives support and service that exceed their expectations, reflecting our commitment to expertise and care in assisting with garden furniture selections. Our advisors, both in our showrooms and online, are dedicated to providing tailored advice and making your shopping experience with us a memorable one.

Should you have any further inquiries or require additional assistance, we invite you to visit our website. Simply go to our homepage and select 'Customer Service' located at the top right corner. From there, choose the relevant query type to access our web form, which can be easily filled out and sent to our dedicated team.

Best regards,

Caroline

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