I had 2 problems with 2 different…
I had 2 problems with 2 different products of two different orders and they always offered me a solution for the problem in a very timeley manner!!! Have a thrid order coming now
October 10, 2025
Unprompted review
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Company details
Written by the company
make merch. bold. - Liveproduktionen & Touring-Service + Merchandising-E-Commerce inkl. Sourcing mit Herz aus Hamburg.
Contact info
Adlerhorst 18, 22459, Hamburg, Germany
- hi@extramile.live
- extramile.live
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
girlcave girlslay
May 24, 2025
Unprompted review
Very satisfied
Extremely quick and helpful correspondence regarding shipping details
November 27, 2023
Unprompted review
Helped me soo fast I don’t know German…
Helped me soo fast I don’t know German so I’m guessing what to write here
July 2, 2023
Unprompted review
Excellent service
July 2, 2023
Unprompted review
Amazing Customer Service
I was fortunate enough to get a Huni hoodie but had mistakenly entered my wrong address as it was still on the card i had used. Sophie was very quick to amend my address and offer me reassurance that my hoodie would come to the right address! I am very grateful to her and Manuel who were so lovely, kind and patient.
Many, many thanks!
January 29, 2023
Unprompted review
Reply from Extra Mile Live Service GmbH
Yeah! Welcome ✨🫶🏽
100% reliable and recommended!Great…
100% reliable and recommended!Great people,super nice,friendly,helpful just great
December 3, 2022
Unprompted review
Extremely reliable
Extremely reliable, extremely quick, extremely nice, extremely Extra Mile!
December 1, 2021
Unprompted review
Super liebes Support Team!!!
May 23, 2021
Unprompted review
All my questions and worries were…
All my questions and worries were answered in a helpful and patient manner, THANK YOU!
March 22, 2021
Unprompted review
perfecte quality uwu
December 11, 2020
Unprompted review
Alles top super support
October 5, 2020
Unprompted review
Reply from Extra Mile Live Service GmbH
Fäääänks
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