Extremehomecare Reviews 

361
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had my oven cleaned by Mike today and what a brilliant job my oven looks brand new now highly recommended them

Rated 4 out of 5 stars

Juliana was a very pleasant politely spoken, gentle personality. She arrived within a sensible timeframe, and quietly got on with her job. She could see my elderly parents were resting. She... See more

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Rated 5 out of 5 stars

Such an easy set up. Trouble free as communication is excellent. Pay by direct debit all year round so feels like I’m being looked after for free! Always very polite, respectful, friendly people who c... See more

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Rated 5 out of 5 stars

Danny arrived punctually He was very polite and friendly He did an amazing job on both my oven , hob and hood I couldn’t be happier with the work he did I have been using extreme home care for... See more

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4.8

Excellent

TrustScore 5 out of 5

361 reviews

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4.8

All reviews

(361)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

Oven looks like new

Only 3 stars because it’s taken over 18 months for someone to come out and clean. That said the guy who came out was lovely and very pleasant I would highly recommend him and my oven looks like new.

June 15, 2023
Unprompted review
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Rated 5 out of 5 stars

Great service!

Quick response to my initial enquiry and booked in within a few days. Arrived early and called ahead to inform me when they’d arrive! Great job and friendly staff! Thanks

June 15, 2023
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Rated 5 out of 5 stars

I am extremely pleased with the oven clean…

I am very pleased with the oven clean today. Your engineer was a credit to your company. Polite cheerful and has done an excellent job.
I am disappointed that I am having to cancel the subscription but have found that I have got it with the appliance insurance. However as mentioned to your engineer I am interested in having the air cooker covered or an approximate price for next year. I have no hesitation in recommending your company.

June 15, 2023
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Rated 5 out of 5 stars

Yearly Clean

Technician arrived in good time
My ovens and hob were cleaned to perfection
I am very happy to continue with my plan
Only negativity if I had to give one but would not complain as the job was done to perfection
Perhaps the Technician could have been a little friendlier.
However it was a very hot day and it was the middle of the afternoon.
She worked very hard and was a little softer before leaving.
I would not hesitate to recommend.

June 14, 2023
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Rated 1 out of 5 stars

Professional technician, dreadful Director

The technician who attended my address, Tim, was a credit to himself and to this company who he works for. He was very professional, carried out excellent work and was A1.
However, the Director, who spoke with me on the phone this morning, really ought to leave the calls to the female staff, as he is totally belligerent, speaks over the paying customer, full of his self importance and tries to project his staffing levels and problems onto the customer. What started out as a lovely sunny day for me, ended up an angry day, all because of his arrogance and total disregard of customer service. He should remind himself that customers are paying for this service and should expect at least a civil level of service, especially from the Director. My custom is now going to a non rude, non sanctimonious company.

June 14, 2023
Unprompted review
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Reply from Extremehomecare

Thank you for for your feedback and we are sorry you've had cause to complain. We have looked into your complaint, listened to the recorded telephone conversation and have spoken to the members of staff involved which unfortunately shows a completely different version of events. We are happy for you to find another company that will deal with your needs.

Rated 5 out of 5 stars

Friendly and does good work.

Friendly and does good work.
Help desk always willing to change timing of oven clean if there is a problem.

June 14, 2023
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Rated 5 out of 5 stars

Always good service

Have used them for a number of years always very happy with the result and today was no exception. Easy to book and paying monthly makes the whole process smooth, with annual reminders when the next clean is due. Friendly and efficient. Would heartily recommend

June 14, 2023
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Rated 2 out of 5 stars

Cooker damaged

Cooker damaged. Grill pan not cleaned

June 14, 2023
Unprompted review
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Reply from Extremehomecare

Thank you for for your feedback and we are sorry you've had cause to complain. Our team have already contacted you to rectify this as soon as possible.

Rated 5 out of 5 stars

My lady was meticulous in her work

My lady was meticulous in her work! My ovens have never been SO beautifully and carefully cleaned! My lady was polite, punctual and friendly. An excellent job! Many thanks!

June 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Very friendly

Very friendly, efficient & job well done.

June 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Oven looks like new

Oven looks like new. I was kept informed when the cleaner was arriving. Great value for money.

June 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent job

Excellent job. Best clean our ovens have had. Would definitely recommend.

June 13, 2023
Unprompted review
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Rated 1 out of 5 stars

Witnessed dumping whatever chemicals…

Witnessed dumping whatever chemicals from a crate onto landscaping.

June 13, 2023
Unprompted review
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Reply from Extremehomecare

Thank you for for your feedback and we are sorry you've had cause to complain. Please could you send your details to sales@extremehomecare.co.uk so we can look into this as soon as possible and get back to you.

Rated 5 out of 5 stars

Danny did an amazing job as always

Danny arrived punctually
He was very polite and friendly
He did an amazing job on both my oven , hob and hood I couldn’t be happier with the work he did
I have been using extreme home care for a few years now and would certainly recommend the company and all thier workers who are hard working very friendly people
I would and have recommended to friends and family over the years

June 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Great overall job done, attention to detail

Efficient, thorough clean with attention to detail.
Care for area to be cleaned up
Nice guy, good job done
First time the glass on the combo has been properly cleaned
Thanks

June 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Will Oven cleaner young man

What a lovely pleasant young man very polite. On time and tidy. Hope he comesxyo do mine next week . Mondy 12 june 2023 with Will x

June 12, 2023
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Rated 5 out of 5 stars

My ovens look like new

My ovens look like new!
A-MAZ-ING!
Will definitely use Extremehomecare again, washing machine next I think!

June 12, 2023
Unprompted review
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