Prepaid for a product, to be told it is out of stock and no communication since.. looks like as with other people money is gone
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Bitter dissapointment. Recieved the boots, after paying £92 of customs charges. Description on the website is really confuing and unclear, it says: "incl. Tax, free shipping (UK), plus custom duties"... See more
The same story here. I order some quick draws and carabiners (items used in climbing) and they sent one of each type (I paid 4 of one type and 5 of another type) they didn't send any of the carabin... See more
Nothing wrong with the buying experience, the goods or even the customs delayed delivery but when considering a purchase be careful to read all small print as it isn't always clear that customs dutie... See more
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Terrible delivery
Terrible delivery, still hasn’t came, been 3 days and just got the first message that it’s coming tomorrow, but not even from them, from the dilivery company, the website doesn’t give you any tracking and it’s very unprofessional, even though it gave me options for delivery information but i still didn’t get any, if for some reason it doesn’t come tomorrow, then this has to be the worst site in the world
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