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Rated 1 out of 5 stars

You guys got my prescription totally wrong and refused to fix it! The glasses were cheaply made as well, felt like they came from the dollar store. No refund offered or anything, glasses went straight... See more

Rated 5 out of 5 stars

Was very happy with my glasses I bought 3 different pairs and I love them all was everything I expected and more quick delivery great prices

Rated 5 out of 5 stars

I've used EyeBOGO 2 times now. My first pair of sunglasses were stolen from my car. I ordered an exact replacement & am very happy that I did. The process of ordering is quite easy. It helps... See more

Rated 5 out of 5 stars

The whole process from choosing my glasses, uploading the prescription and placing the order was smooth and simple! It took all of 5 minutes ( I knew what glasses I wanted). I received my glasses a li... See more

Company details

  1. Glasses Store
  2. Optician

Information provided by various external sources

Prescription eyeglasses online from $0. Innovative Digital Free-Form HD Lenses. Free Lenses with Anti-Glare and Scratch-Resistant Coating. Free six-colors eyeBOGO case. Free shipping. Free eyeBOGO Reading Glasses. Blue Light Blocker Lenses. Online Pupillary Distance (PD) check. Transition and Photochromic Coating. Gradient and Color Tinting.


Contact info

3.7

Average

TrustScore 3.5 out of 5

330 reviews

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Rated 5 out of 5 stars

Excellent customer service

I placed my order through the chat function on the website and it was a great experience. I’ve never ordered glasses online because I have a very strong prescription and wasn’t sure which type of lenses would be best. The service rep walked me through it and placed my order for me. It was so easy I wish I would’ve done this sooner!

August 7, 2021
Rated 1 out of 5 stars

I ordered my glasses 7/13/21 and have…

I ordered my glasses 7/13/21 and have not received my glasses. I had to email customer service about my order and was told they had redo my glasses. I have no idea when I will receive my glasses. I am disappointed.

August 3, 2021
eyeBOGO logo

Reply from eyeBOGO

Hello Tara, thank you for your review. Apologize for inconvenience but one of lenses failed on Quality Control. We will ship your order this week. Feel free to contact us.

Rated 3 out of 5 stars

I thought all was wonderful

I thought all was wonderful ; however I returned all 3 pairs BUT I am in high hopes the return means I will receive quickly all repaired in to what I can wear and be comfortable with. I then can do another review in hopes how much better everything did turn out.

July 29, 2021
Rated 1 out of 5 stars

Bad company

Poor customer service. My glasses came with the incorrect lenses/prescription. When I asked that this be fixed and my money returned I was told I would only get store credit and only half of the 180$ I spent. What kind of scam is this anyway. Will never recommend or buy from here again. Lesson learned.

July 28, 2021
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Reply from eyeBOGO

Hello Karen, thank you for your review. When you contacted us we explained our return process. Feel free to use return label and mail the glasses for inspection. If is not match 100% - we will redo the lenses.

Rated 5 out of 5 stars

Haven’t received my glasses yet and no…

Haven’t received my glasses yet and no update!

June 18, 2021
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Reply from eyeBOGO

Hello Rhonda, our production time is 5-10 business days. Your glasses will be shipped early next week. You will get email/sms with a tracking number. Please reach us out if any issues.

Rated 5 out of 5 stars

Perfect

Just received my glasses. They fit perfect. The cases they came in are really nice also. Very affordable, great glasses I’m happy , they look good on me . I see perfect. I really didn’t wait long at all for my glasses. Took a couple days . I will be ordering from this company again.

June 17, 2021
Rated 2 out of 5 stars

When I received glasses it was what I…

When I received glasses it was what I wanted but there very crooked. Can't seem to make them straight! So hopefully when lenses r in they will be ok

June 17, 2021
eyeBOGO logo

Reply from eyeBOGO

Hello Terry, thank you for your review. Apologize for your experience. It happens with the plastic frame. Crooked frame could be easily adjusted with hair dryer or contact us so we can fix it for you.

Rated 5 out of 5 stars

New glasses

I got new glasses

June 10, 2021
Unprompted review
eyeBOGO logo

Reply from eyeBOGO

Hello Sam, thank you for your review. The warranty does not cover damage caused by accidents, negligence, improper care or normal wear and tear to the frames, lenses and coatings. Our return policy - https://eyebogo.com/returns.
Feel free to contact us if any concerns.

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