Eye Clinic London Reviews 

303
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, welcoming, and dedicated to providing wonderful and attentive care throughout every single visit. Many people note that the team creates a deeply comfortable and reassuring environment that makes every single patient feel completely relaxed and valued during their appointments. Consumers consistently highlight the exceptional professionalism, warm personal manner, and thorough explanations given by the doctor during all consultations and medical procedures. Reviewers frequently describe truly life-changing results and successful treatments that have greatly improved their vision, giving them immense gratitude and supreme confidence in the quality of care.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their warm, professional, and reassuring... See more

Service

Consumers find service to be positive, highlighting high standards of medical care and expertise. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Hamada and his team are amazing. I had bilateral cross linking surgery done and he made it as painless as possible. The surgery was very successful and the aftercare was great. His team are extreme... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly, keep you updated which is reassuring. Everyone seems to genuinely care about the patients. I was quite nervous but the actual procedure was quick and painless and im so gl... See more

Company replied

Rated 5 out of 5 stars

My whole experience from seeing Dr Hamada fot the first time having my consultation to him doing my cataract and lenses surgery was so professional.Dr Hamada was very informative professional and char... See more

Company replied

Rated 5 out of 5 stars

Amazing care and such obvious commitment from Dr Hamada and his team. For me this is life changing surgery after a lifetime of extreme short sightedness. I would totally recommend Dr Hamada. You will... See more

Company replied


Company details

  1. Eye Care Center

Information provided by various external sources

New, innovative, safe and evidence-based approach to the management of wide range of eye diseases in adults and children based in London and Sussex


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Life changing

My whole experience from seeing Dr Hamada fot the first time having my consultation to him doing my cataract and lenses surgery was so professional.Dr Hamada was very informative professional and charming.He was so re assuring i never once felt nervous.My end result is life changing for me iam seeing everything so clearly and bright.No more taking my glasses of and on all day and different glasses for driving.i would 100%recommend Dr Hamada to anyone i know if they needed eye surgery.

November 27, 2025
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Reply from Eye Clinic London

Dear Leslie,

Thank you so much for your heartfelt words. We truly appreciate you taking your time to leave the review but most importantly for trusting in us and Mr Hamada's expertise.

We wish you continues health and wellness.

Warm Wishes,
The Eye Clinic London Team.

Rated 5 out of 5 stars

Excellent as usual

Dr Hamada has been treating my son for years now and I do not have a bad word to say against him. The knowledge, ability, but most of all, the personality that he has means that you trust him to make the right decisions.

A word to the other staff there also as they were very polite and welcoming 🙂

October 29, 2025
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Reply from Eye Clinic London

Dear Ashleigh,

Thank you for your lovely message. We truly appreciate the trust you placed in Dr Hamada and our clinic. It has been a privilege looking after your son's eye health over the years and seeing his progress.
We are delighted to hear that you have felt supported and welcomed.
Please do not hesitate to reach out if there is anything more we can do for your son or your family in the future. We are always here to help.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Excellent after care

Excellent after care. Dr Hamada is very kind and patient.

Since having my operation (lens replacement) 2 years ago I can truly say this has changed my life.

October 28, 2025
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Reply from Eye Clinic London

Dear Donna,

Thank you for sharing this. It's wonderful to hear how much your vision has improved since your lens replacement - knowing it has made such a difference to your life truly means a lot to us.

Warm Wishes,
The Eye Clinic London

Rated 5 out of 5 stars

Miracle worker

Miracle worker, my operation was painless my eyesight imrproved I used to be scared of the kerataconus diagnosis but Dr Hamada not only paused the illness but improved my eyesight miracle worker.

October 28, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Emma,

Thank you so much for your kind words!

It is truly rewarding to learn that not only your conditions has been
halted but also that your vision has improved!
We are always happy to see you in our clinic, Emma. So please don't hesitate to reach out if you ever have any questions in the future.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Amazing care and such obvious…

Amazing care and such obvious commitment from Dr Hamada and his team.
For me this is life changing surgery after a lifetime of extreme short sightedness. I would totally recommend Dr Hamada. You will feel calm and confident in his care.

October 24, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Helen,

Thank you for such beautiful and kind words.
And thank you for putting your trust in us. It is a real honour to be a part of your eye health journey. On behalf of Dr Hamada and everyone at Eye Clinic London we wish you a smooth and easy recovery.
Please reach out to us if you ever have any questions or worries. We are always here to help.

Kind Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Very friendly and helpful staff able to…

Very friendly and helpful staff able to put anyone at their ease .

October 10, 2025
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Reply from Eye Clinic London

Dear Robert,

Thank you for taking your time to leave a review. And thank you for putting your trust in our clinic.

We wish you smooth and speedy recovery and continues health in the future.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Amazing results

Amazing results, couldn't wished for better. Easy and painfree procedure

September 10, 2025
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Reply from Eye Clinic London

Dear Dawn,

Thank you so much for your kind words. We are very pleased that your cataract surgery went really well and that it exceeded your expectations.

Thank you again for taking your time to leave a review for us.
We wish you continues health.

The Eye Clinic London Team

Rated 5 out of 5 stars

First class experience

I recently underwent cataract surgery on my right eye following a trauma, and from the initial consultation to the procedure and post-operation care, my experience at the clinic has been truly first-class. The warmth and professionalism of the entire team were outstanding, and this is a real credit to Mr. Hamada and everyone at the clinic.

August 7, 2025
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Reply from Eye Clinic London

Dear Isaac,

Thank you for your kind and warm words.
It was a real pleasure to know you and to look after you. We are thrilled that you have enjoyed your patient journey with us and that you achieved the results you were looking for.
Your case and sucess story is exceptional and we are delighted to be a part of it.

Thank you again for putting your trust in Mr Hamada expertise.

We wish you continues health.

The Eye Clinic London Team.

Rated 5 out of 5 stars

Dr Hamada and his team were very…

Dr Hamada and his team were very courteous, highly responsive, and quality of service was superb

August 8, 2025
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Reply from Eye Clinic London

Dear Akinbiyi,

It is a pleasure to learn that you had the best experience under the care of Mr Hamada and his team.
At Eye Clinic London we thrive to deliver exceptional services to all of our patients. And we value the uniqiness of every patien't case. That is why there is no "one fits all" approach. and we are proud that you could experience this.
We wish you continues health and best vision you've ever had.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

I recently underwent a surgical…

I recently underwent a surgical procedure at Eye Clinic London with Mr. Samer Hamada, and I cannot speak highly enough of the exceptional care I received. As a very anxious patient, I was immediately put at ease by Mr. Hamada’s calm confidence and kind demeanour. He took the time to explain the entire process clearly, patiently answering all my questions in a way that was easy to understand.

A special thank you to Gabriela Carberry Vasquez, the Operations Manager, whose warmth and kindness made such a difference on the day of my surgery. She went above and beyond to coordinate my appointments around both Mr. Hamada’s busy schedule and my own, ensuring everything from the pre-op consultation to the follow-up was seamless.

The nursing team on the day of the procedure were equally amazing – professional, compassionate, and reassuring throughout. Thanks to the outstanding care I received, I was back to my normal activities within just four days.

Truly grateful to the whole team – highly recommended!

July 31, 2025
Unprompted review
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Reply from Eye Clinic London

Thank you for sharing your kind words and positive experience. We’re so pleased to know you felt reassured, well cared for, and fully supported throughout your journey with us.

Our whole team is committed to providing clear communication, compassionate care, and a seamless experience from start to finish, so it’s wonderful to hear this reflected in your feedback.

We’re delighted you were able to return to your normal activities so quickly, and we wish you continued good health.

With warm regards,
The Eye Clinic London Team

Rated 5 out of 5 stars

My vision has substantially improved…

My vision has substantially improved now 12 days after bilateral cataract surgery- Dr Hamada and his team were brilliant pre and post operation and his surgical expertise was crucial - can’t thank you all enough

July 21, 2025
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Reply from Eye Clinic London

Dear Garry,

We’re so pleased to hear how much your vision has improved in just 12 days following your bilateral cataract surgery. Seeing such a positive change so soon is exactly the result we strive for. Thank you for recognising the work of our team before, during, and after surgery — it means a great deal to us.

Wishing you continued clear vision and all the best ahead.

Eye Clinic London Team

Rated 5 out of 5 stars

Amazing

Everyone at the clinic was helpful and was able to put my mind at easy so pretty happy with the surgery and the recovery is going great plus was able to read a line smaller than before the surgery so bonus for that.

July 21, 2025
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Reply from Eye Clinic London

Dear Marius,

Thank you for sharing your positive feedback. We’re so pleased to hear you felt at ease throughout your time with us and that your recovery is going so well. It’s wonderful to know you’re already noticing improvements — that’s exactly the outcome we strive for.

Wishing you continued great progress and all the best from our whole team.

The Eye Clinic London Team

Rated 5 out of 5 stars

What made my experience different and…

What made my experience different and great was how the whole process went through.
It all started with effective communication between myself and the Eye Clinic team, amazingly when I meet them personally at clinic,7 Devonshire,London with team captain Dr Hamada was super.
During diagnosis and surgery at the cataract center was incredible and fantastic,friendly and professionalism at its peak.
I will always recommend the Eye Clinic
Joseph Armah

.

July 21, 2025
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Reply from Eye Clinic London

Dear Joseph,

It’s fantastic to hear you felt reassured and well cared for throughout your time with us. We know how important it is to feel confident in every step — from the first conversation to the moment you leave the clinic — and we’re so glad this was your experience.
Thank you for sharing it with others.

Eye Clinic London Team

Rated 5 out of 5 stars

Amazing

Amazing! Mr Samer Hamada is a genius and has magic hands. He did a beautiful job on my eye papilloma.

June 23, 2025
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Reply from Eye Clinic London

Dear Matthew,

Thank you for taking your time to say nice words about Mr Hamada.

We are delighted you chose us to be a part of your eye journey.

Warmest Wishes,
Eye Clinic London Team

Rated 5 out of 5 stars

Truly exceptional

Throughout my extended journey for a complicated eye condition Mr Hamada has been truly exceptional. Meticulous in his care, easy to talk to and generous with his time I have benefitted greatly from his surgical skill and expertise. Thank you.

June 23, 2025
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Reply from Eye Clinic London

Dear Tim,

Thank you so much for your kind words.

We truly appreciate you choosing Eye Clinic London. We wish you the continues health and speedy recovery.

Warm Wishes,
Eye Clinic London Team

Rated 5 out of 5 stars

Hi very good dr

June 23, 2025
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Reply from Eye Clinic London

Dear Vioulet,

Thank you for taking your time to leave us your feedback.
We are always happy to see you in our clinic.
From Mr Hamada and all of us at Eye Clinic London we are wishing you continues health.

Rated 5 out of 5 stars

Eye Clinic London - Excellent

Did IPL and LASIK with Dr Hamada, and could not be happier with the results and with the treatment received. Would absolutely recommend. THE BEST

June 23, 2025
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Reply from Eye Clinic London

Dear Carlos,

Thank you so much for your kind words.
We hope that the combined treatment of IPL with LASiK made your recovery speedy and smooth.

Warm Wishes,
Eye Clinic London Team

Rated 5 out of 5 stars

Truly Professional Clinic

I only wanted the best surgeon for my cataract operations. After all my eyes are incredibly important to me. Mr Samer Hamada was top of my list. He is exceptional and so is all of his wonderful staff. I had a Galaxy Multifocal IOL in my left eye and a Galaxy Multifocal Toric in my right eye. I am writing this review one week after the surgery without glasses and with ease. Unbelievable but true I have had to wear glasses for the last 35 years but not anymore.
The whole practice is so very professional, if they say they will phone you back with an answer to a question, they will. Nothing is too much trouble, everyone is kind helpful and reassuring.
On the day of my surgery they explained everything to me making me feel relaxed as possible even when a little anxious about the operation. I can honestly say I didn’t feel any pain whatsoever during or after the operation and could see straight away, not clearly but reasonably. I was given all the instructions with do’s and do nots plus medications antibiotics, steroids and eye drops clearly written. Over the next week my vision became clearer, in fact as good as when I was a teenager. I can fully recommend the London Eye Clinic for total professionalism and friendliness. Thank you Mr Samer Hamada and all your incredible staff.

June 25, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Robert,

Thank you so much for your generous and heartfelt words. It means the world to Mr. Hamada and all of us at Eye Clinic London to know that you felt supported, informed, and cared for throughout your journey with us.

We are absolutely delighted to hear how well you are seeing after your surgery—it’s truly incredible that you’re enjoying life without glasses after 35 years! Your kind comments about our team’s professionalism, attentiveness, and clarity are deeply appreciated and serve as a wonderful reminder of why we do what we do.

We feel privileged to have been part of your care and are always here if you need us again in the future. Wishing you continued excellent vision and all the very best.

Warm Wishes,
Eye Clinic London Team

Rated 5 out of 5 stars

exceptional treatment eye clinic london

I have been seeing Mr Hamada since 2017 at the Mcindoe centre East Grinstead, and at Eye Clinic London for Fuchs dystrophy. I have had cataract surgery on both eyes and DMEK (type of Cornea Transplant) surgery on my right eye in Jan 22.I would thoroughly recommend Mr Hamada he is absolutely amazing at his job ,you couldn't wish for a better fantastic eye surgeon. He is very friendly, and such a caring person ,and makes you feel very at ease if you are very nervous, which i was. He has a very friendly team on reception at eye clinic London. I cannot speak highly enough about Mr Hamada and thank him enough for looking after me so well with my ongoing treatment. If you have any concerns and let his team no ,they will get back to you with answering any questions you have.
You couldn't wish to be in better hands.

June 11, 2025
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Reply from Eye Clinic London

Dear Jackie,

Thank you so much for your heartfelt review and for being with us on this journey since 2017. It has been an honour and privilege for Mr. Hamada and our entire team to care for you over the years.

Your trust in us through complex procedures like DMEK and cataract surgery means everything. We’re delighted to hear that you’ve felt supported, comfortable, and well-informed throughout your treatment. Knowing that you feel at ease and in good hands is exactly what we aim for every day.

Your kind words about Mr. Hamada and our team mean a great deal to us. We remain fully committed to your care and are always here should you need us.

With Warmest regards,
Eye Clinic London Team

Rated 5 out of 5 stars

The staff is very friendly and…

The staff is very friendly and cooperative, and the doctor is very professional.

June 23, 2025
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Reply from Eye Clinic London

Dear Abdallah,

Thank you so much for your kind feedback. We are trully pleased to hear that you found our staff friendly and cooperative, and our care professional. Your support means a lot to us at Eye Clinic London. Wishing all the very best in your continued eye health journey.

Warm Regards,
Eye Clinic London Team

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