Eye Correction Centre Reviews 775

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, approachability, and kindness, making them feel at ease and confident throughout their interactions. The service provided is frequently described as excellent, with many highlighting the efficiency, clear explanations, and thorough care received from initial consultation to aftercare. People are particularly impressed with the detailed explanations of procedures, the quick response times from the administrative team, and the overall smooth user experience. Many reviewers expressed gratitude for the significant improvement in their vision and the life-changing results achieved through the treatments.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism, care, and... See more

Service

Clients share positive opinions on service, consistently praising the exceptional care, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the clear... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the flawless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had lens replacement surgery with Mr Goel and have been very impressed with the care I received throughout the whole process. He explained everything clearly, and was reassuring when I had... See more

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser tre... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

4.9

Excellent

TrustScore 5 out of 5

775 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great treatment

I thought the whole experience from my initial consultation to operation and aftercare was exceptional

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

It was lovely to meet Mr Hickley

It was lovely to meet Mr Hickley. He was most pleasant. He conducted his inspection carefully and focus. Asking the right questions to get a diagnosis. And then explanation to to limit the symptoms.
He has also referred me to a very experienced colleague for one specific element. Would highly recommend him.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Hickley is a very kind and…

Mr Hickley is a very kind and knowledgeable Dr. He completely put my mind at rest following my cataract operation as I was concerned there maybe some complications due to my health issues. After a third examination and change of medication and I was reassured that everything otherwise was as it should be. I am very grateful for his care.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Quah and his staff are No.1

Mr Quah and his staff are very personable and proficient. Despite rare complications to my condition that was always a risk, the result is that I now not only have excellent 20/20 vision, but that I am no longer a burden to others. In particular, Mr Quah is very clear and informative about the eye condition, procedures and risks to provide the necessary confidence I had been seeking to make critical decisions after multiple surgeries for retinal detachments. This can only come from someone who genuinely cares about the best outcomes for those in their care, providing me with sound open advice that considered both eyes. It is the privilege of the patient to benefit from Mr Quah's expertise ...and my benefactor's purse!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Pentafocal lens implant surgery

Dr Qhah and his Senior Nurse (whose name I have embarrassingly forgotten, is so knowledgeable, has the most delightful manner, character and soft Irish accent), are so helpful. Very straightforward advice in explaining all of the potential pros and cons before instructing them to undertake my eye lens replacement surgery, using Hanita Intensity Pentafocal lenses. From having appalling eyesight at all distances, I now have near 20/20 vision at all distances. It is life-changing. Thank you both so much toDr Quah and his excellent team. Best wishes. Allan

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

I was very happy with my treatment

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser treatment to correct the Posterior Capsular Opacification (PCO), My vision is now back to normal. Eileen Douglas.

July 1, 2025
Unprompted review
Rated 4 out of 5 stars

eye surgery

I not sure that there is anything great about having someone stab you in the eye, but hopefully the results will justify the unpleasantness. It is a bit early to tell ut there has been an improvement which I hope will continue

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Thank God for Mr. Sid Goel

An incredible experience with excellent results under the enormous expertise and gifted hands of Mr. Sid Goel. I had developed bilateral cataracts, having been highly myopic with great astigmatism from my childhood. I cannot give thanks enough, to this immensely skilled, kind and caring Consultant Ophthalmologist Surgeon and his Team for my new vision of 6/5! An incredible journey!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Hickley is the consummate…

Mr Hickley is the consummate professional, his knowledge of my eye conditions was second to none and he gave me fabulous treatment and advice. I would have no hesitation in recommending Mr Hickley to anyone!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Cataract procedure.

Clear explanation of problem and procedure. The procedure was carried out in very comfortable manner. Aftercare was good and clear.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

I can see clearly now …

Mr Goel was very professional and caring, making sure I had the best scans to ensure the best outcome for me. The surgery was painless and I am delighted with the result of my two cataract operations and multifocal lens replacement. I now have 20-20 vision and have confidence in my driving ability again which will improve my quality of life. I am very glad to have chosen Mr Goel for my surgery and would have no hesitation in recommending him.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

To say your treatment has been…life-changing

To say your treatment has been life-changing is not an understatement! Best vision I've had in 10yrs and actually looking forward to you treating my other eye later this year.
Calm and professional at all times as well as having an excellent support team, keeping me updated and cared for.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

It was very easy to make my…

It was very easy to make my appointment. Having been referred to the nhs by my optician I was frustrated by the blurriness I was experiencing in one eye after having lens exchange a few years ago.
I was seen within a week, given a fixed price and had the laser treatment the same afternoon. Mr Goel was friendly knowledgeable reassuring and professional.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Both Mr Hickley and Lindsey are very caring people.Polite and helpful in explaining the situation. I felt I was in safe hands.

March 3, 2025
Unprompted review

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