While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a little issue with my shipment, so I reached out to FreshGo's customer service. Sean was the friendly representative who assisted me. He responded quickly and resolved my problem efficiently. M... See more

Rated 5 out of 5 stars

I wanted to start off by saying these lens are wonderful. I had purchased some from a previous company and 1 pair didn’t fit my eyes, 1pair burned so bad I got pink eye ( I think they were defective).... See more

Rated 5 out of 5 stars

When I realized I had been shipped only 2 pair of contacts, I got in touch with customer service and they were fast with the solution. Sean apologised for the error and refunded part of my money withi... See more

Rated 5 out of 5 stars

There’s something about these lenses, I literally can’t go without them I’ve ordered 4 pairs in the last 6 months and not only do they look very sexy, these lenses are super comfortable, and natura... See more

Company details

  1. Contact Lenses Supplier

Written by the company

FreshGo - FASHION ON YOUR EYES Founded in 2016 and been doing colored contacts businesses worldwide for over 10 years, FreshGo aims to provide customers with the most professional and fashionable contact lens products and services by taking advantage of great sourcing ability in color contact lenses, specialized experience in e-commerce management and service, and advanced Internet technology. The Service Center is composed of sophisticated optical experts and optometrists, making sure to provide the best services and most professional guidance for customers. The research team with ten years’ experience ensures to continuously develop and launch new designs to become an eye fashion leader!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My ‘go-to’ lenses - Freshgo Lens; Where Quality Meets Affordability

So Over the past two years, my journey with Freshgo Lens has been consistently rewarding!
Their reliability shines through accurate and timely deliveries, ensuring a hassle-free experience.
The quality of their lenses stands out, providing not just clarity but also unmatched comfort throughout the day. What sets Freshgo Lens apart is their incredible affordability without compromising on quality. This balance makes them my preferred choice for contact lenses – a brand that seamlessly combines reliability, quality, and budget-friendly pricing. Highly recommended for those seeking a reliable and cost-effective eye care solution.Definitely my ‘go-to’ when it comes to lenses.

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

I have never wore contact lens before…

I have never wore contact lens before trying freshgo and I was able to put them in and the we’re actually comfortable!! I was so nervous but I just wanted to try it so I got one pair and love them! I like how different I look it’s amazing!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic products at a great price

Their customer service is great. They give you clear updates on your order and they usually arrive in a suitable amount if time. The products are packaged well. The products are of fine quality and their prices and packages are great as well. I would recommend this products to friends and family.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Best natural and affordable lenses

Best natural and affordable colored lenses I have used and will be continuing using, especially Hidrocor collection, the colors Mel and Graphite being my favorite ones...prices and shipping fees are more than acceptable and I recommend it to everyone!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Easy Shopping

Shopping for colored contact lenses was so easy on FreshGo because they show what the contact lens looks like on an eye. I had no problem deciding which color was right for me. I will definitely buy from them again and highly recommend FreshGo.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Chrissy K’s review of FreshGo

FreshGo has an expansive selection of colored contacts. There are so many options and you can find what you’re looking for. The prices are fair and the contacts are comfortable. The hard part is choosing from all the different colors. The team is here to help though so that’s a bonus. I would order from FreshGo again.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Love them

Thrilled with my contacts! Fast delivery and great prices , I will keep ordering from FreshGo.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing choices of lenses

I got to tell you, it is very hard to find green contact lenses. Let alone ones that don't make you look like you're a pixelated AI. And to find the most natural looking ones with the blend of brown, they're always on sale or there's a promotion going on so that really helps. The saying that you have a champagne taste with a beer pocketbook, does not hold it s ground here. I will always be a loyal customer to fresh go. Always. I've been a devoted customer for over 6 years now and I will remain that way.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Best lenses ever

My name is Antonio from south africa. FreshGo is the best lenses ive ever had , They fit comfortably , and also the color ones are the most natural, most people dont even know i have hazel eyes, I have been ordering these same Icy Gray Hidroccor lenses for years and never disappoints, thank you for the service and great lesnes. I recommend all my friends and family to FreshGo , so far 9 of my friends and 4 of my family members including me use FreshGo , they last very long as well which is a bonus, I usually buy the yearly ones. I have worn lenses all my life and nothing comes close to FreshGo lenses, i will always support them . Their staff are also very friendly and supportive when needed and the service is always great. I recommend highly

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

When my order did not arrive

When my order did not arrive, I communicated with Sean in customer service, who was most helpful & resent my order which arrived yesterday and I am greatly pleased with color, quality & comfort of the lenses, I would highly recommend FreshGo to anyone who wishes to create a new look

January 9, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look