Eyeko Reviews 1,536

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the mascaras and eyeliners, for their excellent quality and long-lasting wear, often highlighting their waterproof and smudge-proof properties. Many consumers appreciate the competitive and affordable pricing, especially when products are on offer, noting the great value for money. Reviewers also frequently commend the quick and efficient delivery service. However, some customers also noted issues with certain mascaras arriving dried up or clumpy, with a few mentioning a lack of color or ink. A small number of people experienced irritation from the mascara, while others found that some products, particularly colored mascaras, did not live up to their expectations regarding color or consistency.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the mascaras,... See more

Quality

People report positive experiences with product quality, especially regarding mascaras. Many reviewers praise... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value. Many... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the products, such as mascara... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw this mascara on a recommendation page, honestly stunned about how great it is for such an amazing price! I ordered brown length and curl, didnt expect anything spectacular, rrp £17 but got it... See more

Company replied

Rated 5 out of 5 stars

Eyeko mascaras never fail to deliver. I love Beach, a waterproof vegan mascara, it goes on easily and stays on until you take it off. This time I also bought the eyeshadow palette, which I'm loving. L... See more

Company replied

Rated 5 out of 5 stars

I’ve been wearing mascara for 50 years and can honestly say this is the most waterproof, smudge proof, sweat proof and shower proof mascara I have ever purchased. In the past I have bought Benefit, La... See more

Company replied

Rated 5 out of 5 stars

I have purchased the waterproof mascara a few times and it is by far the best I've used. There's no smudging or flaking and lasts all day. I would suggest using a quality eye makeup remover though o... See more

Company replied


Company details

  1. Shopping & Fashion

About Eyeko

Written by the company

Eyeko

Helpful Links



About Us

With natural ingredients that care, packaging with maximum utility, and super staying power we have created a range to suit every need.

Our specialism in eye make up means we have crafted formulation that work hard, whether it is all day wear, preparing for a date night or enjoying the outdoors.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great deal on fave mascara

Great offers on Eyeko website making price for one of my favourite mascaras very appealing. Took the opportunity to try some other products while reduced and came superfast on free p&p. Recommended to my sister who also took advantage of special prices. We both got a free gift for our spend too.... win, win!

April 2, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you so much for your 5-star review!

We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.

If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!

Looking forward to serving you again soon!

Kind regards,
Jane

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery. Love my mascara and eye liner so much that I put in another order straight away!
Mascara so easy to apply and no clumping. Eye liner looks neat and loving the brown tone in both products.
Will definitely buy again!

April 1, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 5 out of 5 stars

Fast delivery and great mascara

Fast delivery and great mascara. Eyeko sport is best mascara I’ve ever used!

March 30, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 4 out of 5 stars

Great items and well packaged - shame about the out of stock products!

Great items and well packaged, although the box seemed unnecessarily large for the items (mascara and eyeliner).
Just disappointed that the one product i actually wanted and needed to buy has been out of stock for a very long time (cocoa edit liquid eyeliner)!

March 29, 2025
Eyeko logo

Reply from Eyeko

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Quick delivery

Quick delivery & so far I’m amazed at the quality of the product for the price

March 30, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Excellent quality tubing mascaras and…

Excellent quality tubing mascaras and what an exceptional offer!

March 30, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Best waterproof mascaras

Great products at great prices and express delivery! Especially the waterproof mascaras are my holy grail as they stay put the whole day!

March 30, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Bought 3 as excellent price

Bought 3 as excellent price

March 30, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Excellent products and price

Excellent products and price. Very quick service

March 29, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Product does what it says on the label

Very happy with my purchase, I’ve used this brand for the last couple of years and never seen everything for £5 so made the most of stocking up this time. Love the products will continue to spread the word

March 28, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Fabulous mascara,love it

Fabulous mascara,love it

March 28, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Easy to apply great colour and long…

Easy to apply great colour and long lasting

March 28, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Fantastic products which are good value…

Fantastic products which are good value for money as they last a long time. Quick delivery. Excellent and easy to navigate website. What’s not to like? 👍

March 27, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Seamless

Seamless order and delivery

March 25, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Always fab products,and a quick…

Always fab products,and a quick delivery time.The mascaras and brow pencils are the only ones I use

March 21, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you so much for your 5-star review!

We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.

If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!

Looking forward to serving you again soon!

Kind regards,
Jane

Rated 1 out of 5 stars

Arrived dried up and empty!

I ordered 3 mascaras. All 3 arrived dry and is if they had been used up already! Presumably all old stock. I tried complaining and they kept asking for more and more information. The photos would not send and after 22 messages I am giving up and will contact trading standards . Very disappointing when I bought directly from Eyeko. Order number 653192368

March 24, 2025
Unprompted review
Eyeko logo

Reply from Eyeko

Hello,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly.

Regards,
Liam

Rated 5 out of 5 stars

Great service

Great service. Good prices. Quick delivery. Thank uou

March 16, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 5 out of 5 stars

The most fabulous mascara!

Thank you
The ordering was really easy, the price was amazing and fabulous to find such a good deal. The products came in very good time and we just love the mascara. X

March 15, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 5 out of 5 stars

Finally a mascara which suits my eyes

Finally a mascara which suits my eyes. No soreness and easy to remove.

March 16, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 5 out of 5 stars

Best mascara out there

Best mascara out there (does what’s its supposed to and never runs or smudges!), fast delivery and on sale too!

March 15, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

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