Eyeko Reviews 1,536

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the mascaras and eyeliners, for their excellent quality and long-lasting wear, often highlighting their waterproof and smudge-proof properties. Many consumers appreciate the competitive and affordable pricing, especially when products are on offer, noting the great value for money. Reviewers also frequently commend the quick and efficient delivery service. However, some customers also noted issues with certain mascaras arriving dried up or clumpy, with a few mentioning a lack of color or ink. A small number of people experienced irritation from the mascara, while others found that some products, particularly colored mascaras, did not live up to their expectations regarding color or consistency.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the mascaras,... See more

Quality

People report positive experiences with product quality, especially regarding mascaras. Many reviewers praise... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and value. Many... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the products, such as mascara... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw this mascara on a recommendation page, honestly stunned about how great it is for such an amazing price! I ordered brown length and curl, didnt expect anything spectacular, rrp £17 but got it... See more

Company replied

Rated 5 out of 5 stars

Eyeko mascaras never fail to deliver. I love Beach, a waterproof vegan mascara, it goes on easily and stays on until you take it off. This time I also bought the eyeshadow palette, which I'm loving. L... See more

Company replied

Rated 5 out of 5 stars

I’ve been wearing mascara for 50 years and can honestly say this is the most waterproof, smudge proof, sweat proof and shower proof mascara I have ever purchased. In the past I have bought Benefit, La... See more

Company replied

Rated 5 out of 5 stars

I have purchased the waterproof mascara a few times and it is by far the best I've used. There's no smudging or flaking and lasts all day. I would suggest using a quality eye makeup remover though o... See more

Company replied


Company details

  1. Shopping & Fashion

About Eyeko

Written by the company

Eyeko

Helpful Links



About Us

With natural ingredients that care, packaging with maximum utility, and super staying power we have created a range to suit every need.

Our specialism in eye make up means we have crafted formulation that work hard, whether it is all day wear, preparing for a date night or enjoying the outdoors.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good service all the way through

Good service all the way through

April 28, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Great brow gel, love it!

Now on my second order, goes on great and looks good. Much easier than using an eyebrow pencil.

May 3, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Good service!

My order was delivered quickly and well packaged!

April 30, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Excellent mascara.

At last, a mascara that doesn’t smudge or run. And it’s affordable too :)

May 1, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Great ordering experience and speedy delivery

Easy to order. Great price. Speedy processing and delivery. Low delivery cost.

April 29, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 5 out of 5 stars

Speedy delivery 😀

Speedy delivery 😀. Great prices too. Really pleased with my sports waterproof mascara, no smudges in the pool.

April 26, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Excellent value for money products

Excellent value for money products. Speedy delivery.

April 25, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Value for money…

Great prices and super fast postage also amazing eyeshadows

April 23, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving a 5-star review!

We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.

We truly appreciate your support and look forward to welcoming you again soon!

Kind Regards,
Jane

Rated 5 out of 5 stars

Great price and product

Great price, good selection and quick delivery. The products are pretty good too!!

April 20, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Quick delivery and no hassle ordering…

Quick delivery and no hassle ordering....didn't have the eyeshadow palette I wanted but had sold out....very good product,does not clump at all, great strong colour...will order eyeshadow when in stock

April 20, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Delivered very quickly

Delivered very quickly, great product, thanks.

April 20, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Great product

Great product. Great communication. Great price (discounted). Prompt delivery.

April 20, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Great product and super fast delivery

Great product and super fast delivery
Highly recommend

April 20, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

Easy to use website

Easy to use website, really quick delivery was very impressed

April 20, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

All eyeko products are fantastic!

All eyeko products are fantastic!
Love the eyeliners and the delivery was very quick.

April 19, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 5 out of 5 stars

After a hiccup over ordering so if your…

After a hiccup over ordering so if your products Millie sorted me out and Billie confirmed. All good my order just arrived.Thank you.

April 18, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 3 out of 5 stars

Frustrated

Frustrated. Although I have ordered over the required amount to qualify for free delivery, the order added a delivery charge. I was unable to correct it.
I have written to Eyeko and was promised a refund for the delivery charge but no refund as yet.

April 15, 2025
Eyeko logo

Reply from Eyeko

Hello
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order.
I have sent you a message to your online account with a further update on this.
Regards,
Jane

Rated 5 out of 5 stars

Great customer service

Responsive, really fast delivery, great vfm. This is a great product, I've been using it for years - doesn't smudge or run, and no clumping. Also good for sensitive eyes.

April 15, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you so much for your 5-star review!

We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.

If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!

Looking forward to serving you again soon!

Kind regards,
Jane

Rated 5 out of 5 stars

Amazing sale prices

Amazing sale prices, simple to navigate website and fast delivery. Wish every transaction was this easy!

April 14, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you so much for your 5-star review!

We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.

If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!

Looking forward to serving you again soon!

Kind regards,
Jane

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. And order status emails.

April 13, 2025
Eyeko logo

Reply from Eyeko

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

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