Expensive junk. Your paying premium price expecting premium goods but it’s no better than other cheap junk available at 10% of the price
Company replied
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See what reviewers are saying
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... See more
Company replied
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... See more
Good size and most importantly very good battery life. Have now bought a couple of Eyetek and their customer service and technical help is second to none. Even very stupid questions and problems cau... See more
Company details
Information provided by various external sources
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Contact info
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
2.9
Average
317 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product prompt delivery
October 24, 2017
Unprompted review
I think the product is excellent
I think the product is excellent, and it arrived OK and on time so no problems here. I was surprised at how good it was.
October 7, 2017
Unprompted review
excellent quality
September 30, 2017
Unprompted review
Dealt with eyetek in the past and found …
Dealt with eyetek in the past and found them to be good value for money and quick delivery
September 29, 2017
Unprompted review
Very helpful,knowledgeable staff
Very helpful,knowledgeable staff. Goods arrive quickly.
September 29, 2017
Unprompted review
Excellent bit of kit
Excellent bit of kit. Very durable and easy to use. Amazed at the low cost!
September 18, 2017
Unprompted review
Excellent service
September 18, 2017
Unprompted review
Five stars
Great product; prompt (discreet) well-packaged delivery; very helpful on the support side when I called for assistance.
September 12, 2017
Unprompted review
I rang with an enquiry which was very …
I rang with an enquiry which was very helpful and the person was knowledgeable about the product, the delivery came when said.
I was very satisfied with the service, the product.
September 11, 2017
Unprompted review
The two products were vastly overpriced …
The two products were vastly overpriced and very difficult to set up. I have opted to use products costing one fifth of that charged by eyetek
September 11, 2017
Unprompted review
Good size and most importantly very …
Good size and most importantly very good battery life. Have now bought a couple of Eyetek and their customer service and technical help is second to none. Even very stupid questions and problems caused by user error are dealt with professionally.
will be using them again.
September 10, 2017
Unprompted review
Good communication and prompt delivery
Good communication and prompt delivery. However, was advised could plug item into cigarette lighter in car, but was no connection supplied for this. Had to pay someone to connect to car battery direct.
September 1, 2017
Unprompted review
Reply from Eyetek Surveillance
Dear Elizabeth.
Thank you for the review, I am sorry to hear that the attachment was missing, if we had known we would have sent a replacement straight away.
Regards
Phil Stevens
Director
Good pre order advice and service e
Good pre order advice. Prompt despatch and delivery. Simple to use.
August 27, 2017
Unprompted review
completely satisfied thank you
August 10, 2017
Unprompted review
Great devices and great service
Great devices and great service, very communicative and help deliver the spec we needed within 24 hours.
Fast, efficient and they call you, what more can you ask
July 31, 2017
Unprompted review
Smooth transaction good communication …
Smooth transaction good communication however I thought the product was a bit expensive I have since found it a lot cheaper overall though I would use this company again
July 30, 2017
Unprompted review
Good and reliable
Good and reliable.
My first order arrived literally smashed to bits by the delivery company they used (dpd local) and i called them (EyeTek) directly after opening the parcel.
I fired off an email with a photo of the parcel and remains of the item, as asked during the phonecall.
I returned the parcel via Royal Mail and I got an exchange unit sent as soon they received my return shrapnel.
They even dropped a £10 note in the new parcel to cover my postage.
Great customer service.
June 23, 2017
Unprompted review
Prompt delivery
Prompt delivery. Excellent customer service!
Highly recommended.
June 22, 2017
Unprompted review
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