ezbob Reviews 459

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Not trustable to collaborate with. One of the rare disappointing experiences and the example of unfair practices of the client that contractors have to face time to time when working with the client... See more

Rated 4 out of 5 stars

Excellent service. Rates are steep but then there aren't many high street banks lending to SME's ! I drew comfort that the money is from EU sources dedicated to encouraging SME's (unlike our o... See more

Company replied

Rated 1 out of 5 stars

Ezbob are loan sharks, they will use all their tricks to get more money out of you, customer service is NON existent. Most of reviews are written by EZBOB themself, but of course they are not the o... See more

Company replied

Rated 5 out of 5 stars

I have used Ezbob for funding on numerous occasions and can't recommend their service enough. Ros is an absolute star and provides that personal caring service that banks could learn a thing or to f... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

ezbob is a unique provider of lending technology because of our deep expertise and knowledge about lending to small businesses. Put simply, lending is in our DNA. We know the complexities and processes associated with lending. We understand the challenges lenders face and what they need to manage successfully to be profitable.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

459 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Very bad collaboration experience

Not trustable to collaborate with. One of the rare disappointing experiences and the example of unfair practices of the client that contractors have to face time to time when working with the clients. The client used the consultation for free, justifying it with the promise that the collaboration is guaranteed. Then the contract was signed and I send my proprietary evaluation materials, after that the contract was immediately paused and then stopped. No response from the client, no explanation, just ghosting. And even more - a bad review on the contractor website without any explanation.

Recommend to avoid, especially the collaboration with Marketing decision-makers.

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

ezbob are an excellent company to…

ezbob are an excellent company to partner and work with. They are professional and their technical expertise is out of this world. They are true innovators and provide banks with a best-in-class lending solution for SME, consumer and asset finance.

August 1, 2019
Unprompted review
Rated 1 out of 5 stars

Absolute waste of space

Absolute waste of space - not a quick application.

Unclear assessment criteria, and no support in application process

Would not recommend ever, interest charged is also super high. many better options

October 3, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi Peter,

I am sorry we were not able to help with funding for you, we have replied privately to you and cannot comment further here.

Loui
Account Support

Rated 5 out of 5 stars

Great company to work with

Great company to work with, open communication from your account manager. Would recommend to any small business. Ezbob understand cashflow needs are will help

September 29, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi Craig,

Thank you for leaving your review with us, glad we were able to help your business! Let us know if there is anything else you need.

Loui
Account Support

Rated 3 out of 5 stars

Having had 4 loans over 3 years + and …

Having had 4 loans over 3 years + and Now all paid in an exemplary form
I find I am having to ask for acknowledgement of the payment performance
I received a I line email, stating we had paid in full , no thanks no expression of value as a customer. changes in their policies appears now to be contradictory to original Ethos , it appears we have now gone full circle , what started of as refreshed form of banking is now in the same rut as most mainstream lenders, very disappointing for all.

August 22, 2017
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, easy application process with option to pay back earlier. Second time we have used Ezbob and would recommend to anyone who needs funds quickly

August 7, 2017
Unprompted review
Rated 5 out of 5 stars

Its quick and easy

Its quick and easy, pain free. Thank you for your support!

July 12, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi Jitan,

Glad we could be of help and thank you for your review. If there is anything else you need, just let us know.

Loui
Account Support

Rated 5 out of 5 stars

Great service

Great service. Definitely recommend

May 10, 2017
Unprompted review
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Reply from ezbob

Hi Norman,

Thank you for your review, we appreciate your recommendation. If there is anything further you need, just let us know.

Loui
Account Support

Rated 5 out of 5 stars

Quick and simple short term funding

Simple and easy to use short term funding. The team were very helpful and decision was extremely fast with almost instant draw down.

May 9, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi Ash,

Great to be able to get things sorted so quickly for you! Thanks for leaving your review and let us know if there is anything else you need.

Loui
Account Support

Rated 5 out of 5 stars

Easy company to deal with

Easy company to deal with, straight forward.

May 4, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi John,

Thank you for leaving your review with us, glad to hear you found everything so easy!

Loui
Account Support

Rated 1 out of 5 stars

Easy, quick and reliable funding.

Ezebob have been hassle free, easy to transact and user friendly. I would recommend this type of funding to anyone without the need to approach the reluctant high street banks. Lending through them can be an onerous and lengthy procedure. Just a few clicks and a straight forward response, means no time wasting and I can get on with running my business efficiently. Paid off early. No problem. Thank you everyone on the Ezbob team.

Just updating this review..... Just applied for new loan and turned down, despite paying off early and having an excellent credit record. The explanation I was given was that Ezebob has just changed their "internal lending criteria" and so could not give me a valid reason as to why I have been turned down. In January I was approved for a loan of only £15,000. I did not require the loan then and wanted to pay off the existing one first. My circumstances have not changed. I am now furious. My Credit score is 535!- on Equifax with no problems.

March 28, 2017
Unprompted review
ezbob logo

Reply from ezbob

Thank you for your review, it's great to be able to have helped your business. I am sorry we could not do so again, however our criteria does change from time to time. If there is anything else you need, just let us know.

Loui
Account Support

Rated 5 out of 5 stars

Excellent Service

Have used Ezbob once before and will be using them again.
Quick and Excellent Service

March 27, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi Dave,

Great to hear and thank you for your review! If there is anything else you need, just let us know.

Jamie
Customer Care Manager

Rated 1 out of 5 stars

Existing Customers are treated unfairly and offer no loyalty

I have been with Ezbob for two years and I have previously renewed my loan. I was told to apply for a new loan in March 2017. I did only to be declined as I was credit checked. I was not even credit checked when I first took out the loan in 2015. This would of been my third loan, I've never missed a payment and I usually just link up my accounts and they can see my performance and sales. The simple slogan they use ''you will always be one click away from funds.'' if you're an existing customer is completely false. I won't ever take a loan with them again after being treated like a new customer and not a valued existing customer who has always paid on time.

You don't advertise that you credit check existing customers. You say your just one click away from a loan once you've been accepted... This is false. Each time you have to re-link your account, send statements and be credit checked. It is almost like a new application. I understand you have to be careful and assess each customer as a responsible lender-but you should state that. I only received a reply off of you when I wrote on here.
I got a loan elsewhere now at a cheaper rate. So it worked out in my favour.

March 8, 2017
Unprompted review
ezbob logo

Reply from ezbob

Dear Anime,

We value our customers dearly and I regret that you did not qualify for another loan with us. As we lend our own money, we stick to strict lending criteria, which unfortunately, the last time you applied you did not meet.

Just like any unsecured lender in the UK we run a credit check on our customers and your declined application could have been declined due to several factors which we have already discussed with you on the phone an email.

Loui
Account Support

Rated 5 out of 5 stars

Easy

Ezbob by name and easy to deal with, this has been the easiest answer to solve cashflow worries for any company

February 10, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi John,

Thank you for leaving your review with us, great to be able to help your business. If there is anything else you need, just let us know.

Jamie
Customer Care Manager

Rated 5 out of 5 stars

Superb service

Quick release of funds, short term finance for business at its best

January 18, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi James,

Great to see we were able to help your business out, thank you for leaving your review with us. If there is anything else you need, just let us know.

Loui
Account Support

Rated 5 out of 5 stars

Excellent Service

All done in 24 hours very efficient service

January 13, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi Trevor,

Thank you for your review, glad we were able to get everything through so quickly. If there is anything else you need, just let us know.

Loui
Account Support

Rated 5 out of 5 stars

Excelllent Service

As usual. Fuss free and no hassle.

January 5, 2017
Unprompted review
ezbob logo

Reply from ezbob

Hi Anthony,

Thank you for leaving your review, I am glad we were able to help your business! Let us know if there was anything else you need.

Loui
Account Support

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