eZeeWallet Reviews 468

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease of use, quick setup, and reliable money transfers. Many highlight the exceptional customer service, noting the helpfulness, politeness, and prompt responses from the support team, which often resolves issues quickly and efficiently. People also appreciate the fast approval process for accounts and the overall secure nature of the service. However, some customers also noted issues with the payment process, particularly regarding fees and the time it takes for withdrawals to reach their bank accounts. A few reviewers experienced difficulties with account verification, mentioning that the process could be cumbersome or that their documents were not approved. There were also occasional complaints about the auto-capture feature during ID verification and some users reported delays in receiving expected funds.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the app's ease of use and navigation.... See more

Payment

Users describe ambiguous interactions with payment. Some customers report fast payouts, with money appearing... See more

Service

People report positive experiences with service. Many customers praise the quick, reliable, and efficient... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the quick, helpful, and... See more

Response time

Reviewers highlight positive aspects of response times. Many customers praise the quick responses from... See more

Based on these reviews

Rated 4 out of 5 stars

Well I like how my deposits go through in 2 days and when iv needed help I have contacted support and there very helpful

Company replied

Rated 5 out of 5 stars

Streamers way i can deposit into Ezeewallets. Would prefer Internet Banking as I previously used, as it didn't charge extra fees, but am still very happy as Neosurf is $14 online for a $10 casino depo... See more

Company replied

Rated 5 out of 5 stars

I had trouble verifying my account but as soon as the customer representative received my email it was sorted out straight away. Not sure how long until my money goes into my account I've been waiting... See more

Company replied

Rated 5 out of 5 stars

despite the Ezeewallet name the staff are the easy ones. probably slower to respond to me in Australia! The support team are in the UK so there can be a delay in a reply. HIWEEVER the... See more

Company replied


Company details

  1. Payment Service

About eZeeWallet

Written by the company

Image-to-get-link

Spend smarter with eZeeWallet.

eZeeWallet is a digital wallet that simplifies your payments. Through our secure, easy-to-use app, you can transfer, deposit and spend money all in one place.


Why choose eZeeWallet?

  • Instant payments
  • Secure wallet to wallet transfer
  • Send money across the globe
  • Detailed overview of transaction data
  • No cost when loading your wallet with most deposit options
  • No fees when sending or receiving money to other app users
  • Wide range of deposit options

Get started in a few easy steps and visit our website today:

VISIT OUR WEBSITE

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very professional user experience

Very professional user experience

April 2, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Sacha, thank you for your thoughtful feedback.

We are glad to hear that you found the user experience to be professional, as this is something we place great importance on when designing and improving our platform. We also appreciate your 4-star rating and will continue working to refine and enhance our services even further. If you have any suggestions on how we can improve your experience, we would be happy to hear from you at support@ezeewallet.com.

Kind regards,
Justine

Rated 5 out of 5 stars

I was having souch trouble trying to go…

I was having souch trouble trying to go threw a process with my phone, but ezeewallet sorted the problem for me on their end so very gratefull

April 8, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Sharon, thank you for taking the time to share your experience with us.

We understand how frustrating it can be when technical issues arise, especially when using a mobile device, so we are very pleased that our team was able to step in and resolve the issue for you. Your gratitude means a great deal to us, and it is always our aim to ensure that any difficulties are handled as quickly and smoothly as possible. Should you ever need further assistance, please feel free to contact us at support@ezeewallet.com.

Warm regards,
Anthony

Rated 5 out of 5 stars

Five Stars

Quick response.
Quick to solve any issues.
Great service

March 30, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Luke, thank you for your wonderful feedback.

We are glad to hear that you experienced quick responses and efficient issue resolution from our support team. Delivering timely and effective service is very important to us, and it is great to know that this has been reflected in your experience. Should you ever need assistance in the future, please feel free to reach out to us at support@ezeewallet.com.

Kind regards,
Laura

Rated 5 out of 5 stars

Very good

Very good, very fast

March 30, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Celestine, thank you for your kind review!

We are very pleased to hear that you found our service both fast and efficient. Providing a seamless and reliable experience is one of our top priorities, and your feedback reassures us that we are on the right track. We truly appreciate your support.

Best regards,
Ben

Rated 5 out of 5 stars

The best app in its category

The best app in its category

October 29, 2025
eZeeWallet logo

Reply from eZeeWallet

Hello Steven, thank you for your fantastic feedback!

We are delighted to hear that you consider eZeeWallet to be the best app in its category. This is exactly what we strive for, and it is incredibly rewarding to know that your experience reflects that. We will continue to enhance our services to ensure we consistently meet and exceed your expectations.

Warm regards,
Stacey

Rated 5 out of 5 stars

It was very hard getting reinstated but…

It was very hard getting reinstated but finally thank you

March 31, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Suzanne, thank you for taking the time to share your experience with us.

We understand that the reinstatement process can sometimes feel lengthy, and we truly appreciate your patience throughout. We are very pleased that everything has now been resolved and that you are back up and running. Your feedback is important to us, and we will continue working to make such processes as smooth and efficient as possible for our users.

Kind regards,
Jennifer

Rated 5 out of 5 stars
eZeeWallet logo

Reply from eZeeWallet

Hello Wade, thank you for your excellent review!

We are delighted to hear that your withdrawal was processed quickly and that you received your funds the very next day. Ensuring timely and reliable transactions is very important to us, and it is great to know that your experience reflects this. We appreciate you taking the time to share your feedback.

Warm regards,
Justine

Rated 3 out of 5 stars

Still working it out

I'm still trying to work this app out lol but from what it does seem like it's beneficial I'll leave a better review when I work it out

March 8, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Jasmin, thank you for your honest review.

We completely understand that getting familiar with a new platform can take a little time, and we appreciate your openness about your experience so far. It is great to hear that you can already see the potential benefits, and we are confident that as you continue using eZeeWallet, it will become more intuitive.

If you need any help navigating the app or understanding its features, please do not hesitate to contact us at support@ezeewallet.com. We would be more than happy to assist you and help you get the most out of your experience.

Kind regards,
Anthony

Rated 5 out of 5 stars

Fast Payout to my Bank Account…

Fast Payout to my Bank Account overnight couldn't believe it.

February 9, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Joshua, thank you for your fantastic review!

We are very pleased to hear that your payout reached your bank account so quickly and that it exceeded your expectations. Providing fast and reliable transactions is a key priority for us, and your feedback confirms that we are delivering on that promise. We truly appreciate you taking the time to share your experience.

Warm regards,
Ben

Rated 2 out of 5 stars

I used MiFinity and there i wait for…

I used MiFinity and there i wait for transfer my money to bank only 2 minutes. Here i have to waiting 3-5 days. Its not normal

March 16, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Tomasz, thank you for taking the time to share your experience with us.

We are sorry to hear that your withdrawal timeframe did not meet your expectations. We understand how important fast access to funds is, and we appreciate your comparison.

Withdrawal processing times can vary depending on several factors, including the payment method used, banking processes, and any required security checks. While some transactions may be completed quickly, others can take a few business days to ensure compliance and security. We are continuously working to improve our processing times wherever possible.

If you would like us to review a specific transaction or provide more detailed information, please feel free to contact us at support@ezeewallet.com and we will be happy to assist you further.

Kind regards,
Stacey

Rated 5 out of 5 stars

How quickly the verification was

How quickly the verification was, I've heard it takes forever but it was wonderful to have it all verified within a couple of hours.

March 15, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Taylor, thank you for your wonderful feedback.

We are delighted to hear that your verification process was completed quickly and exceeded your expectations. We understand that verification speed is very important, and we are pleased that your experience was smooth and efficient. Our team works hard to ensure that this process is as seamless as possible for our users. Should you need any further assistance, please do not hesitate to reach out to us at support@ezeewallet.com.

Best regards,
Jennifer

Rated 5 out of 5 stars

............

March 22, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Linda, thank you for your 5-star rating!

While we noticed that your review did not include specific comments, we truly appreciate your support and are pleased to know that your experience with eZeeWallet has been a positive one. If there is anything in particular that stood out to you or if you have any suggestions, we would love to hear more. Your feedback helps us continue to improve and provide the best possible service.

Warm regards,
Justine

Rated 2 out of 5 stars

To hard and long to set up

To hard and long to set up, needs to be more streamlined

March 23, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Ashley, thank you for sharing your feedback with us.

We are sorry to hear that you found the setup process to be too long and not as streamlined as expected. We understand how important it is for onboarding to be simple and efficient, and your comments are very valuable in helping us identify where improvements can be made.
Our team is continuously working on enhancing the user experience, and feedback like yours plays an important role in that process. If you would like any assistance with your account setup, please feel free to contact us at support@ezeewallet.com and we will be happy to guide you through it.

Kind regards,
Anthony

Rated 5 out of 5 stars

Don't know whats so great about it.

Don't know whats so great about it.

But we'll see......

September 29, 2025
eZeeWallet logo

Reply from eZeeWallet

Hello Parata, thank you for your review.

We appreciate your honest perspective and understand that first impressions can sometimes leave questions unanswered. We hope that as you continue to use eZeeWallet, you will begin to experience the benefits that other users value, such as ease of use, reliable transactions, and responsive support.

If there is anything specific you would like to explore or if you need any assistance along the way, please feel free to reach out to us at support@ezeewallet.com. We are always here to help ensure your experience improves over time.

Best regards,
Laura

Rated 1 out of 5 stars
eZeeWallet logo

Reply from eZeeWallet

Hello Malcolm,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. We understand your concern about the overall experience, and we appreciate your honesty.

Please note that your account has been closed since 21/07/2025 as per your request.

If you have any outstanding questions or would like further clarification regarding your account or our services, we would be more than happy to assist. You can reach our support team at support@ezeewallet.com, and we will do our best to address any concerns you may have.

Kind regards,
Ben

Rated 5 out of 5 stars

So far it's been easy to navigate

So far it's been easy to navigate

March 11, 2026
eZeeWallet logo

Reply from eZeeWallet

Hello Tamsyn, thank you for sharing your positive experience with us!

We are pleased to know that you have found the platform easy to navigate so far. Creating a simple and user-friendly experience is something we continuously strive for, and your feedback reassures us that we are on the right track.

If you have any suggestions or need assistance as you continue using eZeeWallet, please do not hesitate to contact us at support@ezeewallet.com.

Best regards,
Stacey

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look