eZhire Reviews 

1,312
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 719 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and courteous staff, highlighting their helpfulness and positive attitude throughout the service process. The overall service is described as smooth, seamless, and efficient, from booking to car return, making the user experience very convenient. Many appreciate the quick response times and the ease of reaching customer service, which is often noted for being polite and respectful. However, some customers also noted issues with pricing, finding it higher compared to other rental options, and experienced unexpected charges for parking tickets or speeding fines. A few other people also felt that customer service, despite being polite, was sometimes unable to resolve complex issues or provide necessary documentation like initial car pictures, leading to frustration.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the smooth and easy rental process,... See more

Staff

Clients share positive opinions on staff, with many reviewers describing them as friendly, professional, and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting positive experiences, citing... See more

User experience

Customers consistently note positive experiences with user experience, describing it as easy, fast, clear,... See more

Price

People report ambiguous experiences with price, with many customers expressing dissatisfaction over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only critisism is that I was asked to Initial on an electronic pad that I agreed to the check in drivers’s assessment of the car’s returned condition. And he told me that the cars condition was norma... See more

Company replied

Rated 4 out of 5 stars

Professional courteous staff at Sharjah Branch. Smooth and seamless service from booking to returning the car back. Customer Service professional on the phone are polite and helpful. ezhire Sharja... See more

Company replied

Rated 4 out of 5 stars

Car was nice , staff is supportive at pickup point. Just one thing to add please provide some sign board at entrance because pickup point inside at paid parking which is confusing.

Company replied

Rated 4 out of 5 stars

Experience and service is very good .. only thing I want to mention what i felt is the price ,only this one concern i have that the price are higher as compared to the other rentals . But the rest eve... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

eZhire car rental in Dubai, making quick and easy to rent a car in UAE. Now get your desired car WITHOUT ANY SECURITY DEPOSIT, when you visit the emirates.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,312)

714 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very nice and clean cars thank you for…

very nice and clean cars thank you for eZhire

April 15, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Salman Sallu, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 4 out of 5 stars

Keep more staff

Thank
You

But keep more staff
I was waiting for long time to collect

April 14, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Jabir MP,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you have experienced.

Please know that we are fully committed to addressing your concerns. To help us expedite the resolution process, please email us at connect@ezhire.life with your booking ID and any relevant details.

Rest assured, we will prioritize your case and work diligently to reach a solution that meets your expectations. Please don't hesitate to reach out if you have further questions or require additional clarification.

We’re here to support you and will do our utmost to ensure your satisfaction.

Warm regards,
Team eZhire

Rated 5 out of 5 stars

On time delivery easy to access

April 12, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Sundas Malik, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Skoda kushuq

Car came cleaned and filled with gas. Delivery was on time as well. Will use again

April 14, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Moawia Salah, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Good experience with them friendly…

Good experience with them friendly behavior..

April 12, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Dikesh Sharma, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Thank you all good

Thank you all good

April 7, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Mostafa Rashad, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Overall good experience but rates…

Overall good experience but rates increase

March 24, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Customer, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

GOOD RENTAL SERVICE

Easy, fast, clear, ongoing support

April 13, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Vladimir Loginov, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 4 out of 5 stars

Good service

April 13, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Joelle, Thank you for your valuable feedback. We’re committed to continuous improvement and look forward to earning that fifth star from you next time! We are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Very nice experience with ezhire

April 12, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Farhan, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 4 out of 5 stars

In General we did have a great…

In General we did have a great experiance with EZhire.
Except the situation at the end of the renting period when we wanted to handover the car to a driver at the Dubai Airport and the driver wasn‘t there on time. We need to leave the car with the keys on a parking lot (which usually has to be payed for) and the driver did pick up the car many hours later. This was very stressful to us

March 23, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Jochen,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you have experienced.

Please know that we are fully committed to addressing your concerns. To help us expedite the resolution process, please email us at connect@ezhire.life with your booking ID and any relevant details.

Rest assured, we will prioritize your case and work diligently to reach a solution that meets your expectations. Please don't hesitate to reach out if you have further questions or require additional clarification.

We’re here to support you and will do our utmost to ensure your satisfaction.

Warm regards,
Team eZhire

Rated 5 out of 5 stars

Good service

April 1, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Babar Malik, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Good service

April 12, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Customer, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Highly recommended.

April 13, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Camille Dela Rosa, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Highly recommended

April 12, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Claire Go, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

All on finger tip best support

April 12, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Sebastin Ortan, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Good customer care n on ground service

Good customer care and excellent collection n pickup services

April 11, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear ABK, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

It was a good experience

It was a good experience

April 12, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear Sufaid KP, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

Rated 5 out of 5 stars

Transactions are very convenient and…

Transactions are very convenient and easy.

April 11, 2026
Unprompted review
eZhire logo

Reply from eZhire

Dear RM Ramilo, Thank you for the feedback. We strive to make your experience great with eZhire and are thankful to have an amazing customer like you. We hope to see you again soon!

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