While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible company !!! They canceled my lawn cutting a day before and when I called a very unprofessional from Bangladesh answered and said he would call me in 2 minutes and he never called me back !!... See more

Rated 5 out of 5 stars

Have worked with Ezi for almost two years now, and it’s been great. The staff are brilliant, I had a small issue a while back and they were super helpful and proactive in helping me resolve it. The co... See more

Rated 5 out of 5 stars

They came to my rescue during the recent Royal Mail cyber attack. They allowed me to ship out to one of their return hubs and from there they shipped out to my customers. They may have saved my amazon... See more

Rated 5 out of 5 stars

I signed up a couple of months ago and I'm still getting used to it all. But generally it serves its purpose well, recommend it to anyone needing this kind of thing

Company details

  1. Logistics Service

Written by the company

International returns solutions that work. We offer a range of services to meet your needs, including Customer Returns, FBA services, Return Labels, and Fulfillment.


Contact info

3.8

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They came to my rescue.

They came to my rescue during the recent Royal Mail cyber attack. They allowed me to ship out to one of their return hubs and from there they shipped out to my customers. They may have saved my amazon account from suspension.

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

Useless, dishonest company

Useless company. Everything is more difficult than it needs to be. Even cancelling my account is difficult, as they decided to ignore my emails. There are much better Amazon return services out there.

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

Sadly I have to leave a negative…

Sadly I have to leave a negative review. My parcel full of returns has been "lost" on the way back to me, they say.

I have had to chase numerous times with no resolution so far. I'm happy to change this review if my issue is resolved.

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

They don’t reply to requests

They don’t reply to requests. They not tell when the goods will be shipped back (or the cost) they are not a professional firm and just charge whatever they want. We have been using for a while now their charges are higher and service is worse monthly. Ireland warehouse has multiple issues. Avoid this firm and go elsewhere

March 23, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this company- Do not live up to their name

DO NOT USE THIS COMPANY

They advise "we will send items when a carton is full, then push the date back,...... and back...and back.

Last week was told, it will be shipped this week in a pallet.

Now waiting nearly 4 weeks for them to ship items from their warehouse, and been told "around ANOTHER two weeks" as waiting for consolidated pallet.

They do NOT answer the phone, emails are tardy, and do not acknowledge issues.

DISGRACEFUL SERVICE

February 22, 2022
Unprompted review
Show reviews in all languages. (27 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look