Ezisprayer 

Brought sprayer from the and nothing arrived. Emailed them and the replied my order got misplaced and was not sent. The tracking they gave didn't work and was obviously fake.Said they will send another, or refund my money.
I asked for a refund and the money never arrived.
Contacted them again 2 weeks later and the sent another email saying money will be in my account in 2 to 5 days. Also said if not in my account to contact my bank. ... why would i contact my bank ... Jesus whats wrong with these scamers. Anyway been 6 days now and no money.
Dont buy fron them. Obvious scam

This was an unfortunate experience all round.
Purchased the ezisprayer after seeing their video promoting it on Facebook as part of the black Friday deals.

Nothing looked dodgy at all.
Great ad, professional website, wasn't "too good to be true" $114.00 for the sprayer plus and extra battery seemed reasonable.

Got the confirmation email, thank you for your purchase and we will email the tracking number as soon as your order is processed.
(Expecting it to be roughly 8 to 10 days for delivery to NZ. )

3rd Dec I emailed as I had heard nothing from EziSprayer.
Their reply was as follows.....
'Your order has been prepared but was delayed in dispatch due to high demand. It has now been sent out and you will receive a tracking number sent directly to your email shortly, allowing you to monitor the delivery status.'

No tracking details were received.

Emailed 5th of December enquiring again re: tracking details... reply is as follows,

'Thank you for your message, and I sincerely apologise for the delay and the disappointment it has caused.
As a family-owned business, we are committed to delivering high-quality products to our customers. Recently, we’ve experienced an unexpected influx of orders, which has unfortunately impacted our usual delivery timeframes. I deeply regret that this has affected your experience.
Your order EZ284722 has been prioritised, and I’ll provide you with tracking details as soon as they are available. We are working diligently to ensure all orders are delivered as quickly as possible.'

I emailed again on the 6th and requested a refund as it had now been 9 days... with no tracking details or confirmation that the order had even been processed. Just a whole lot of promises with no follow through.

Ezisprayer replied on the evening of the 6th Dec...
Thank you for your message, and I sincerely apologise for the inconvenience caused.

I can confirm that your refund will be processed, and you should see it reflected in your account within the next few days. Due to a high volume of requests, processing times may take slightly longer than usual, but we kindly ask for your patience during this time.

7 days later.... On the 13th of December I recieved an email stating:
'I’m writing to notify you that your order has been cancelled, and a full refund has been issued. The refund has been processed to the original payment method you used during checkout.

Please note that depending on your bank or payment provider, it may take 3-5 business days for the funds to reflect in your account.

This was after I had already sent through 3 other emails.

In my last email I said I would simply pass this whole thing over to my banking provider AMEX and they could deal with them.

On the 14th of December I received 1 last email from Ezisprayer.
Ezi Spray
Order #EZ284722
You have received a refund
Total amount refunded: $114.00 NZD. It may take up to 10 days for this refund to appear in your account.
I totally wasn't holding my breath....
However... thankfully I was one of the lucky ones as the money has since been refunded.

I don't know if this is a scam.... but it sure as hell is not a well run 'family business'
If they are legit, they seriously need to tidy up their act.
I ran a small business for 3 years on my own and communication was key...
There were days where i was pulling out 18 to 20 hour days filling orders and making sure my customers were updated along the whole journey.

Lesson learnt from this... search all review sites for information.

I think they are a scam. Placed my order which I received an email saying that it would be shipped within 5 days. Nothing. Sent an email and they responded saying that they could either refund me or send it, as there was an issue with their system so there was a delay. I asked them to please send it, with a tracking number. They then replied that it would be despatched in a few days. Then a day later they said they would be refunding me. I replied that I didn't want a refund and to please just send the product. They did not respond to that email and the following day they sent an email stating they had refunded me.

I ordered in Nov and still not received. I have emailed and got a reply earlier but now no response.

I ordered 2 paint sprayers 25 November - nothing happened or showed on the tracking. I emailed 12 Dec asking them to check on my order. Got an email saying it's been cancelled and a full refund issued in 3-5 days. 14 Dec another email saying only half a refund issued and it will take up to 10 days! Have demanded a full refund now! Will never buy from them again or recommend them - surely it's a scam!

I ordered this sprayer 13th November. 5-8 delivery days. Allegedly coming from Sydney Australia, going to Brisbane. On 25th November I emailed and was responded to 25th saying oh sorry it was a system error. We can refund your money or send straight away. I opted for send straight away. They confirmed 27th November it had been dispatched. I contacted them again on the 28th November re the tracking number and on the 29th theygave a tracking number. On 4th December I contacted them re the tracking number not showing anywhere. They have not responded. I have since emailed several times, still with no response. I have even requested a refund. No answer. This company takes your money and ignores you. I have reported them. Buyers beware!

Absolute Scam! Do not buy from this website!! Take your money and never send your product. Ordered 5 weeks ago and nothing. Absolutely gutted as can't afford to loose this money. Ordered 8 Nov and now 14 Dec and I am no closer to a resolution to my money taken and no product received. Are pursuing this through my bank now and hope to take this further

Seems like a con. Ordered mine in November - never got it.
They offered a refund - still waiting on that too.

I would avoid this business.

DO NOT GO HERE! These mongrels are professional fraudulent scammers. I have asked the ATO to fully investigate them!

Do not buy from this company. Despite chasing up the product, I was constantly given excuses about how busy they were and they would dispatch it. 3 weeks in and no product so I asked for a refund, which they said they would be happy to do…..surprise surprise I never got my money back!!!!!!

Do not buy. just a bunch of shitty drop shippers. Been a month not here yet. emailed for proof of tracking as the tracking on site just said label created and nothing 15 days after! keep getting told its on it way with no proof. even if it comes tomorrow these guys are full of crap when website says in stock and 2-8 working days. I just want my money back and ill take my business elsewhere!

Like many others this looks like a scam website. We have just requested a chargeback on our card as they have not answered any emails about tracking for our order which was placed on 28th November. Website said shipping would be 2-8 business days. Still waiting for it to be shipped. Not happy at all with this place.

This is a SCAM. Product never arrived, and there was always an excuse. I can't believe I got sucked in.

Update
I requested a chargeback after 15 days (timeframe required by Visa). As part if this I also sent evidence (emails) of my request to cancel BEFORE the product was even shipped, as well as a link to these reviews. The family run business never responded when they addressed my first review with threats that I answered (including my order details)
Am surprised by the 5* reviews, odd that those people dont address the 1* reviews. Hmmm.
I have my money back now.

This is a scam. No tracking info sent after initial confirmation email, the ‘link’ to customer service is not click-able and
and they have not responded to emails sent. Do not trust your money with this company. Go to Bunnings.

Ordered 6 days ago. Paod for express shipping and emailed requesting tracking details but have not had a reply.
Assuming the website is actually a scam so will be reporting to my bank asap.
Disappointing - wish I had read some reviews before purchasing but you live and learn!!

Update 13/12
@EZISpray - haven't received a refund? Also don't

STILL WAITING!
Despite being told my order was on the way.....it hasn't been delivered - excuses about being so busy and that I will receive a tracking number .... I haven't.
No responses to my emails requesting an update.
Terrible customer service.
Don't believe the 2-8 business delivery days for NZ. I ordered mine mid November.
Will be asking for a full refund - don't like my chances .
Wish I had read the reviews first!

Just noticed ezispray have been replying to only positive feedback from customers on this site today - interesting. Hope they read the bad reviews too

Think Ive been scammed too. Ordered and paid 24 November and still waiting for product to arrive. Sent email 2 days ago and stilll no reply to that either. Not a happy customer

This absolutely is a SCAM!!!! Do not be suckered into buying from this company. No matter how many emails I sent requesting tracking details, all I got back was excuses about being busy and having delays. It's been 5 weeks since I ordered when their site says shipping in 5-8 days.
I've requested a refund but being responded to again about delays etc etc etc

It took a month to get delivered when on site said 2 to 8 days it has arrived no charger in box what a useless company