EzyDog UK Reviews 204

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We’ve had 2 sets of ezy dog chest plate harnesses and shock leads for 8 years and they are still going strong. We love how well made and strong they are and also how easy they are to put on and get of... See more

Rated 5 out of 5 stars

These lights are amazingly robust as well as literally brilliant. I lost one last October from the dog's collar. Yesterday, ie, a whole winter later I found it again under a field gate in mud on w... See more

Rated 5 out of 5 stars

I purchased the Zero shock dog lead 48” for my Labrador pup Dexter, he’s a growing boy at approx 18kg & very lively. Delivery was very quick & packaged well. I opted for the chocolate colour & the qua... See more

Company replied

Rated 5 out of 5 stars

Purchased a multicoloured "headlight" for our Cavapoochon. It was the second purchase of the light as we bought one for the Cavachon in early autumn as the evenings became darker. The light is comp... See more

Company replied

Company details

  1. Pet Store

Written by the company

The UK's leading Dog Collars, Dog Harnesses and Dog Leads | @EzyDogUK NOW GO AND PLAY


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!

Amazing colours, amazing quality great service would 100% recommend and buy Again!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

The BEST dog harnesses and leads!

We’ve had 2 sets of ezy dog chest plate harnesses and shock leads for 8 years and they are still going strong. We love how well made and strong they are and also how easy they are to put on and get off. Plus they look fab! We have just ordered the express harness with personalisation and love these too.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I’m a big fan of using exydog products…

I’m a big fan of using ezydog products for my spaniels. I’ve got harnesses, leads, long lines and collars from them. Particularly like the Oxford leather collection. Have had the brown one for three years now and love using it.
Bought a new black one this year for the new puppy. It turned out to have faulty stitching and broke. Very impressed with this company, I sent pictures and they immediately arranged to have a new one sent out and it arrived within a day. Their guarantee is to be trusted :)

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality harness and collar

I ordered an Ezydog chest plate harness for my puppy, and a ‘Friday’ denim collar (could not resist it), from the Ezydog website. The collar is so cute and the harness is easy to put on; an absolute must for a young puppy who thinks everything near his face is edible. I love both these items and as he grows I will continue to buy Ezydog products. They are excellent quality at a good price. Quick service/delivery too.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service and a fantastic range for all size of dog, will definitely use again and recommend to my friends.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

A great price for the doggie seatbelt…

A great price for the doggie seatbelt attachment and really well made. Also speedy delivery. Thank you

November 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!

-TH

Rated 2 out of 5 stars

Bought Ezydog harness, collars and leads for over 9 years but no more

Bought Ezydog for years but this is the last time. After buying a Pink harness and some black name tags for it in the Black Friday. I double checked before paying with PayPal. My fault I didn't check after purchase as I thought I wouldn't need to check after purchase .
I had to chase up the order to see where it was only to be told the printer was broke. Next day my order arrived only to my dismay the tags were brown. I emailed only to be then told the printing department where actually on holiday but once back, I saw what could be done, but it was my fault and screen shot my order. Yes the fact that I didn't check my email receipt was my fault but the glitch on the site during their busy time wasn't. I was very annoyed at the tone of customer service. I then emailed today to say I will be returning it only to be told no refunds . So because of their glitch in the black Friday sales I am out of pocket and extremely disappointed in their "customer service" Merry Christmas
***********************************************I appreciate your reply to this review but if you looked into my issue then you will find I was not notified about the issue . It was only became chasing it up myself that I was given the story about the printer being down and then the printing department being on holiday.
As for any future purchases that will not be happening. You've lost a very loyal customer because of the lack of respect and lies. I was told you would try to help once the printing department returned from their holiday but I've heard nothing more.

December 9, 2024
Unprompted review
EzyDog UK logo

Reply from EzyDog UK

Hi Nicola,

Thank you for reaching out to us, and we are sorry to hear about your recent experience with your custom side patch labels.

We sincerely apologise for the delays in processing custom patches. These delays were caused by a combination of Black Friday demand and an unexpected printer malfunction that affected all customers. We promptly notified all customers who had purchased custom labels about the situation and the resulting delay.

Regarding the side patch colour, please note that the default colour is brown, not black. The correct patch colour must be selected at the time of ordering. We have made multiple attempts to replicate the 'glitch' you mentioned but have been unable to reproduce the issue. As a result, we cannot determine why your order included a brown patch instead of a black one. However, we value your feedback and encourage you to record or screenshot the issue if it occurs again. This information would greatly assist us in identifying and addressing any potential bugs on our end.

Unfortunately, as these patches are bespoke and personalised with your dog's name, we are unable to accept returns for custom items.

-TH

Rated 5 out of 5 stars

Easy to order and prompt delivery

Easy to order and prompt delivery

November 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Great service

November 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!

-TH

Rated 5 out of 5 stars

Lovely product

Lovely product, well padded, size charts are accurate- perfect fit for my staffie. Delivery was quick and communication great

November 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Great product

Great product, all our 3 dogs have collars and leads from EzyDog

November 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!

-TH

Rated 5 out of 5 stars

As described

As described. Does the job.

October 28, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Great colours..

Great colours... Great price... And fits my small Chihuahua !!!! Very pleased
Thanks

October 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!

-TH

Rated 5 out of 5 stars

Very good purchase

It’s a very good quality lead made out of thick material. The bungee part I was really excited for and it exceeded my expectations, I am able to not get dragged if my dog is ever pulling on the lead, and I have time to react and control it. It has made our walks so much better, enjoyable, and way easier! Worth the money.

November 12, 2024
Unprompted review
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Great Harness

Great Harness. It fits well and looks smart.
Fast delivery.
Thank you

October 28, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!

-TH

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great product!

October 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Quality dog tags

Quality dog tags that fit perfectly. Can recommend highly.

October 25, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!

-TH

Rated 1 out of 5 stars

My order never arrived it was sent to…

My order never arrived it was sent to someone else with my personal information on the invoice inside the order My name home address my email address and my phone number.
A couple weeks later a order arrived at my address of which I hadn't ordered for someone else with all the personal details of that person in the order I did complain but the person I was complaining to wasn't really interested will never stop with ezydog again they have no respect for your personal information.🥶

September 26, 2024
EzyDog UK logo

Reply from EzyDog UK

Hi White Rock,

We are truly sorry for the experience you had with your recent order and the frustration it caused. We recognise that we made a mistake in handling your personal information, and we understand how distressing this situation has been for you.

Unfortunately, human error happens from time to time, and we admit to being susceptible to human error, just like everyone else.

We apologise for the feeling dictated by the nature of the occasion; however, we can assure you that it is in our best interests to provide optimal service to everyone.

Please know that we are taking steps to make this right and to ensure that such mistakes do not happen again.

We deeply value your commitment to EzyDog and are committed to learning from this mistake and improving our service overall.

We apologise for any inconvenience caused.
- TH

Rated 5 out of 5 stars

After an issue with the first collar…

After an issue with the first collar that was sent out a new collar was sent and received in 2 days with no hassle whatsoever. Really appreciated the swift response

August 27, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!

-TH

Rated 5 out of 5 stars

Great harness for use in a car

All three of my dogs use these harnesses and have been doing so since they were very young. I only use a harness for the car, but find them easy to put on and they do the job well. I recommend them to all my friends and family.

August 27, 2024
EzyDog UK logo

Reply from EzyDog UK

Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!

-TH

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look