Fab Finches Reviews 351

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Can’t place an order online. Can’t get through to anyone on the phone for over 4 weeks with no voicemails replied and despite having to use their contact us form every time I want to reply to their... See more

Company replied

Rated 5 out of 5 stars

Slight delay due shortage, was advised promptly and offered a full refund, however decided to wait, was delivered quickly once stock was available. On delivery found packaging was damaged, split open... See more

Rated 5 out of 5 stars

I have always brought items for my finches, from Fab Finches. Prices are really good, excellent quality products, the birds love the taste of their water supplements. I have found the website very i... See more

Rated 5 out of 5 stars

Really good company. Will continue to use them. Thanks for correcting an error with my order so quickly. 👍

Company details

  1. Pet Store

Information provided by various external sources

UK online store of bird health products - Everything from vitamin supplements to medicines For all species of birds to keep your birds in tip top condition


Contact info

4.1

Great

TrustScore 4 out of 5

351 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I recommend this wonderful store

I recommend this wonderful store. Our bird had a problem, I wrote to this store by email and asked for their help, they answered me very quickly, gave me a recommendation. I bought the product S76, already in the second week of using S76 we have a very good result. The treatment helps. Thank you for your wonderful store and for your help ❤️

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful customer service

Paid for next day delivery, which is the only reason i was concerned when my order didn’t turn up after quite a few days. I contacted customer service and they sent out another of the same medication, (and refunded part of the postage), which then arrived promptly.

Thank you

August 29, 2024
Rated 5 out of 5 stars

Fabfinches are a fantastic website.

Fabfinches are a fantastic website.
The help and advice I received for my sick budgerigar was outstanding.
Gemma is a experienced bird keeper who will go out of her way to help you and your pet birds.
I strongly recommend this website as second to none. Amazing website Amazing person.

July 6, 2024
Unprompted review
Rated 3 out of 5 stars

Packaging

Packaging not enough lost quite a bit in opening as bag of perle open at the top so fell out when open packaging

January 29, 2024
Fab Finches logo

Reply from Fab Finches

Sorry to hear this. We’ve never had
any problems with our packaging before so very unusual.

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