Order placed easily on the website. After a day or so I was informed that the delivery would be a few days late, no problem. I was then informed that an item was out of stock - received an imme... See more
Company replied
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See what reviewers are saying
I've now purchased a number of large jar candles from FabFinds, and those on offer (two for £10.00) have been exceptionally good buys. They're not as heavily scented as Yankee ones but burn well and a... See more
Company replied
Ordered products for the first time from this company. Had many problems with Parcelforce who kept saying (on 4 separate occasions and after many long calls to thei complaints department who are usele... See more
Company replied
UTTER SCAM. PLACED ORDER OVER 10 DAYS AGO. ROYAL MAIL HAVE BEEN EXPECTING IT FOR OVER A WEEK. CONTACTED COMPANY NUMEROUS TIMES OVER THE LAST WEEK AND HAD NO RESPONSE EVEN THOUGH THEY SAY THEY WILL REP... See more
Company details
Written by the company
Discover the ultimate in convenience and great value with FabFinds! Our exclusive relationships with suppliers means you can access the brands you love and the essentials you need all at unbeatable prices. With the click of your finger, you can enjoy bulk-buy discounts and an array of high-quality household, beauty, petcare, food and drink products. Shop with us and experience the quality of the brands you know and love without breaking the bank! Our online shopping experience offers an efficient and effortless solution to acquire your favourite brands and the latest trends without leaving the comfort of your home. We provide the utmost convenience of making sure you have access to the best brands, updated daily, while ensuring a stress-free and hassle-free shopping experience.
Contact info
Desford Road, LE9 2BJ, Kirby Muxloe, United Kingdom
- customer.services@fabfinds.co.uk
- fabfinds.co.uk
4.1
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products and prices the only…
Great products and prices the only thing is delivery from ordering to receiving is long so easier to buy in shops.
November 29, 2024
Unprompted review
Reply from FabFinds Limited
Hello Charlotte
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
I am sorry for the delay in your order reaching you.
Take care, and have a lovely day!
FabFinds Customer Services
DO NOT ORDER TERRIBLE CUSTOMER SERVICE
Terrible customer service, sent me the wrong items and i have to pay to send it back. Will never order from them again. And will literally tell everyone i know. Reporting them to trading standards as showing picture of one thing and then sending me another. Now i have to pay to return wrong thing.!!! TERRIBLE CUSTOMER SERVICE
December 11, 2024
Unprompted review
Reply from FabFinds Limited
Hi Lisa
Thank you for your review.
I am sorry you are not happy with the item you have ordered. We have sent the correct the item to you. You can return this back to us and we are more than happy to issue a refund for the returned item.
Many Thanks
FabFinds
Fab finds sent food that is near the…
Fab finds sent food that is near the expiry date, when I complained I am told to return the foods at my expense. Do not trust them to solve your complaint and don’t expect a satisfactory solution, why should I pay for their errors😡😡😡
December 11, 2024
Unprompted review
Reply from FabFinds Limited
Hi Graham
Thank you for your review.
I am sorry you are unhappy with the date on the items you have purchased. We have sent these to you with enough date on them. Please return them and a refund will be issued for the items.
Many Thanks
FabFinds
Poor delivery time, order not arrived
I ordered wrapping paper on the 21st of November and it’s the 9th of December and I still haven’t received it yet. It was supposed to be 2-5 working days for delivery
November 26, 2024
Reply from FabFinds Limited
Hi
Thank you for your order.
I am sorry you have not received your order.
I am going to look into this and I will get back to you by email.
I am sorry for the inconvenience caused.
Many Thanks
FabFinds
Never Received My Items
ordered on 30th November Never Received My Item First Time In Buying Won't Use This Site Again Everything Cheap Thought I Was Getting A Bargain But No Never Received Them
November 30, 2024
Unprompted review
Reply from FabFinds Limited
Hi Nichola
Thank you for your review.
I am sorry your order had not reached you at the time of you posting the review. I have looked at your tracking and it is now showing as delivered. I am sorry for the inconvenience caused.
Many Thanks
FabFinds
jar candles
I've now purchased a number of large jar candles from FabFinds, and those on offer (two for £10.00) have been exceptionally good buys. They're not as heavily scented as Yankee ones but burn well and are pleasantly scented. Consistently prompt and good service from FabFinds.
November 26, 2024
Reply from FabFinds Limited
Hello Dr Price
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Was fantastic vfor money various…
Was fantastic value for money various items to choose from.
November 26, 2024
Reply from FabFinds Limited
Hello Margaret
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Prompt hassle free order to delivery
Prompt hassle free delivery, no issues with anything from ordering to delivery, thankyou Fabfinds Ltd
October 28, 2024
Reply from FabFinds Limited
Hello
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Great service as always
Great service as always! Goods always arrive quickly and well packaged, I’ve never had a problem with this shop.
October 28, 2024
Reply from FabFinds Limited
Hello Andrea
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Friendly and efficient service
The customer service agent was so nice, very helpful, chasing up my order which arrived the next day. Nothing was too much trouble. Excellent site to use, great prices too n postage reasonable
October 29, 2024
Reply from FabFinds Limited
Hello Heather
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Reply from FabFinds Limited
Hello Meirion
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Reply from FabFinds Limited
Hello Julie
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
I haven’t received my purchase yet so I…
I haven’t received my purchase yet so I can’t give 5 stars I’m afraid
October 28, 2024
Reply from FabFinds Limited
Hi
Thank you for your review. I am sorry your order was delayed.
I can see you have been in touch with us and the issue is now resolved.
Have a nice day!
FabFinds
Fab as name reflects fabulous
Fab as name reflects fabulous. it was good experience.
October 28, 2024
Reply from FabFinds Limited
Hello Navneet
Thank you for taking the time to leave your amazing feedback. We're so happy that you enjoy our service - make sure to keep checking our new arrivals for more fabulous products!
We hope to see you shopping again with us soon.
Take care, and have a lovely day!
FabFinds Customer Services
Ordered 5 packs of upvc cleaning wipes…
Ordered 5 packs of upvc cleaning wipes on 19th October, received an email informing items were ready to be shipped on 22nd October and to track with Royal Mail. Royal Mail tracking stated that they were waiting for the package, paid £4.95 postage and packing. Emailed fabfinds today 1st November as no package has arrived only to be informed they cannot find my order. Inefficient and would never use this company again.
November 1, 2024
Unprompted review
Reply from FabFinds Limited
Hi Rosalind
Thank you for your review.
I am sorry the courier lost your order and we had no more stock available to send a new order. A refund has been issued.
Many Thanks
FabFinds
Utter shambles
Utter shambles. First order they couldn’t locate. Second order….they couldn’t locate! I suspect they didn’t have the stock in the first place.
October 30, 2024
Unprompted review
Reply from FabFinds Limited
Hi Stuart
Thank you for your review.
I am sorry this has happened to you.
Many Thanks
Terrible
Terrible.
My candle arrived with dents in it.
Apparently it's perfectly acceptable to gift it to someone like this. But if I want to return it it's at my costs.
Disgusting way to treat a customer!!
With regards to your reply. It's not a feeling. It's a fact!!
October 24, 2024
Unprompted review
Reply from FabFinds Limited
Hi Sarah
Thank you for your review.
I am sorry you feel this way.
Many Thanks
FabFinds
Awful company AVOID...AVOID...AVOID
Awful company. 3 to 5 days postage turned into 9 and still don't have my order and I'm being ignored on email. Bought said order for a gift, allowed extra time for postage delays, had to buy another gift from local shop as was needed next day, still no delivery, still no response to my emails
AVOID...AVOID...AVOID...AVOID...AVOID
As for your reply blaming the courier, absolute rubbish, I've been in contact with Amazon Shipping throughout the whole process, you DID NOT tell them when to collect my order. How can they deliver an order when you didn't give them it.
AVOID THIS JOKE SHOP
October 15, 2024
Unprompted review
Reply from FabFinds Limited
Hi Hazel
Thank you for your review.
We have replied to your messages and advised we was chasing this up with the courier. We got back to you today and advised the courier has delayed the order but they now have this out for delivery today. You have given no time for us to look into things with the courier, which despite your disagreements we did send it to them they unfortunately did not scan it straight away which is how your order got lost in the first place and also why the tracking looked like we still had this. As advised in the email please let us know if it is not delivered today. Have a nice day.
Still waiting for my order
Still waiting for my order. Had no confirmation email from you, yet you can send me junk mail.
October 11, 2024
Unprompted review
Reply from FabFinds Limited
Thank you for taking the time to leave your review.
we have received your email this morning and have replied to this.
It appears you have given a different email to address to the one you contacted us on, I have given this in the email. This is where your confirmation email will have been sent to as well as tracking updates for your order. This is with Royal Mail and due to be delivered today within your shipping time frame.
Many thanks
Selling short dated rubbish
Shame you can not give Minus stars order arrived badly packed one bag ripped open I bag crushed between inner and outer box all bags ridiculously short dated less than 30 days on chocolates bought to give as Xmas presents wasted £35 on short dated rubbish should have just bought in the shops and got decent products.
Disgusting service.
Thanks for the nonchalant reply but banging a date on the end of a description is not clearly stating anything you are charging full price so why would I think that was an expiry or best before date.
Put clearer information there or stop selling short dated items for full price it's a rip off.
October 11, 2024
Unprompted review
Reply from FabFinds Limited
Hi Simon
Thank you for taking the time to leave your review.
The chocolate you have purchased clearly state the Best Before date in the title.
Many Thanks
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