Fabi Shoes Reviews 1,490

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

I have been wearing FABI shoes since 1997, and the item I received last week is of the same high quality and features the same amazing design. One of the softest, most comfortable shoes produced by... See more

Rated 5 out of 5 stars

Wonderful products, good service delivery, optimal package. Constructive feedback: very limited offers or tailor made promotion to loyal customers. You have data of sales to people both on line and b... See more

Rated 5 out of 5 stars

I know Fabi since long time and I consistently regard them as good quality shoes that are also very comfortable to wear on a everyday basis. My only remark is sizing can be inconsistent at times and p... See more

Rated 5 out of 5 stars

I got my order a couple of days after payment and have been constantly updated about the delivery time . I have been buying Fabi shoes for over 30 years and I have never had any problems whatsoever .... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Scopri le nuove collezioni di abbigliamento uomo donna, calzature ed accessori della manifattura artigianale made in Italy di Fabi!!!


Contact info

  • Via Bore Chienti 5, 62015, Monte San Giusto, Italy

  • fabishoes.it

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, packaging, welcome note inside the box, the quality of the serivce. Fast delivery and what is most important on time.

November 19, 2023
Rated 1 out of 5 stars

When you pay almost 500$ for shoes

When you pay almost 500$ for shoes, you expect certain quality of product and customer service. My right boot is obviously defective if it’s rubbing pretty bad. Your customer’s service solution was “not satisfied, return it”. They didn’t ask for pics, no return label offered, no exchange. That’s very poor customer care service. Won’t be coming back to purchase anything from you. P

November 16, 2023
Rated 5 out of 5 stars

Excellent service

Shopping at Fabiboutique was a fantastic experience! The product selection is impressive, the quality is top-notch, and the customer service is excellent. I highly recommend this online shop!

October 26, 2023
Rated 5 out of 5 stars

Excellent service

Excellent delivery and return service. I am grateful for the quick response and understanding of the situation.

October 18, 2023
Rated 5 out of 5 stars

Good experience

Cust service provided excellent response time, delivery was timely.
Very happy with my F65 sneakers! Great buy

September 14, 2023
Rated 2 out of 5 stars

To big costs

I dont like the high costs of delivering and also costs by the return has to been paid by the customer.

August 13, 2023
Rated 2 out of 5 stars

Exchange policy not correct

Personally I considered Fabi respectful company, based on the experiences from store shopping. Online shop is not on that level in terms of return policy, despite saying that number and even color can be exchanged, when I tried there was no option to select desired size (but it was available to purchase as new order) and other colors were not even shown as an option. Moreover, even if desired number available for exchange, this puts additional costs to the customer due to shipping costs. It was honestly written that return is on customer’s expense, but this is not aligned with other companies that I considered equally great as Fabi. I don’t think I will make online orders from Fabi in the future.

August 14, 2023

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