I really like the feel of the clothes I get from here. Size guide is very accurate! The reason I'm not giving 5 stars today is because I usually order through the app and the app glitches when I'm... See more
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Review summary
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Reviews shaping this summary
I always enjoy my purchases from fabletics and am excited to buy more. I wanted to purchase the cloud jersey wide leg onesie in black this time around but the last few days the site won’t load the bl... See more
Company replied
The second rep I spoke to was very helpful, but for some reason I struggled today with the website. I have ordered before but it wouldn't allow me to order a set of scrubs with my VIP Credit. The... See more
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I love Fabletics. As a bigger girl, some thicker fabric on thw inner thighs would help with the holes that form from rubbing. My only other issue is the fact that I ordered some sorts on sale. They sh... See more
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Company details
- #4 of 6 best companies in Activewear Store
- #12 of 24 best companies in Clothing Store
Contact info
4.1
Great
14K reviews
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January 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
What a terrible site..
What a terrible site... It shows you $19 pants and when you add them to the cart, they're all of a sudden $39. You add a $9 shirt and all of a sudden it's 1999 in the cart. None of the pricing in the cart matches what the actual prices were on the pages. Super frustrating. I'll be canceling when membership tomorrow.
January 6, 2026
Reply from Fabletics Canada
Hello Brett,
Thank you for writing us a review. We sincerely apologize for the disappointment you've experienced with the pricing discrepancies on our website. We understand that this situation is frustrating, and we apologize for the inconvenience this has caused you. Your feedback is important to us, as is your satisfaction. Our Member Services Team will email you shortly to assist you.
Best,
Chad
This is a money grab no way to cash out credits and leave quickly if you want to. So much for the cancel at any time.
I am unable to remove old payment methods from my account
Not long enough time allowed for refund
No reminders for skip the month
January 6, 2026
Reply from Fabletics Canada
Hello Lana,
We sincerely apologize for the frustrations you've experienced regarding our membership and payment processes. We understand your concerns about the difficulty in cashing out credits and the perception of our cancelation policy. We will contact you via private message shortly to address these matters immediately.
Best,
Allison
Reply from Fabletics Canada
Hello Rebecca,
Thank you for sharing your recent shopping experience with us. We're sorry to hear that the item you wanted is sold out. We understand how disappointing that can be. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Great shopping, but need more options for athletic women over 40
I lime the shopping experience as items are easy to view and a variety of angles. Selecting, reviewing, making changes and checkout are straight forward. I'd like to suggest a broader age range of the models or perhaps a line of athletic wear for women over the age of 40, especially with respect to tops. Leggings are universal, but most of Fabletic tops are too skimpy/short waisted, even for a woman in good shape. Thanks for listening. :)
January 5, 2026
Reply from Fabletics Canada
Hello Catherine,
Thank you for taking the time to share your feedback with us! We’re glad to hear that you enjoy the shopping experience and find it easy to view items from various angles. That said, we completely understand your desire for more options tailored to athletic women over 40, particularly regarding tops. We will contact you via private message shortly to address these matters immediately.
Best,
Allison
Easy to use
The website is easy to use and the fabrics are awesome and feel high quality.
January 5, 2025
The $25 savings code they sent me for…
The $25 savings code they sent me for my birthday did not work.
January 5, 2025
Reply from Fabletics Canada
Hello Tami,
Thank you for reaching out to us regarding the savings code you received for your birthday. We understand how disappointing it can be when a special promotion doesn’t work as expected, especially during your birthday month. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you shortly to assist you further.
Best,
Chad
Great customer experience
Great customer experience , easy to talk with customer service on the phone or on messenger. They help me quickly
January 5, 2026
The VIP credit is nice but doesn't feel…
The VIP credit is nice but doesn't feel like that much of a discount since it's something that I pay for anyway.
January 3, 2026
Reply from Fabletics Canada
Hello Patricia,
Thank you for your feedback regarding the VIP credit. We understand that it can feel less impactful when it's something you pay for as part of your membership. Our goal is to provide you with valuable benefits that enhance your shopping experience. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you shortly to assist you further.
Best,
Chad
tried shopping in the usa as a canadian…
tried shopping in the us as a canadian and couldn’t sign up for the membership BUT could walk back to my hotel and have the stuff shipped to my
house in Canada for the SAME DEAL. very challenging to figure out how to sign up also.
January 2, 2026
Reply from Fabletics Canada
Hello Kaylee,
We truly appreciate your feedback and understand how challenging it can be to navigate the shopping process, especially as a Canadian customer trying to shop in the U.S. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
8/5 incredibly user friendly :) thank…
8/5 incredibly user friendly :) thank you!!!
how nice to find something practical and affordable - thank you!!!
January 2, 2026
The app is super laggy!!
January 1, 2026
They took more money than they were…
They took more money than they were supposed to. I converted my euros to Canadian dollars and it said 24 euros but when I paid I was charged 35 euros
January 1, 2026
Reply from Fabletics Canada
Hello Angel,
We sincerely apologize for the confusion you've experienced regarding the discrepancy in the amount charged during your order. We understand how important it is for our customers to have clarity and accuracy when it comes to pricing, especially when converting currencies. We will contact you via private message shortly to address these matters immediately.
Best,
Allison
Quality and low price
Quality and low price. I would suggest when you offer a discount if I spend enough money as a vip member that I would get money off the order, if you can explain the money off and how it was calculated that would be great! The 100$ I appreciate but don’t know how it was decided . Thanks!!
January 1, 2026
Reply from Fabletics Canada
Hello Chanelle,
We're sorry to hear that you're confused about the discount. We understand that providing clearer explanations for our VIP member benefits and how discounts are calculated is important. Your feedback is invaluable to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Fabletics makes it so easy!
January 1, 2026
Was easy to buy and found all the…
Was easy to buy and found all the models that I love ❤️
January 1, 2026
Great Product, Great Price !!!!!!!
Easy to find products, had exactly what I was looking for
January 1, 2026
My favorites keep freezing and I can't…
My favorites keep freezing and I can't look through it or move it to my cart
December 31, 2025
Reply from Fabletics Canada
Hello Justine,
We sincerely apologize for the inconvenience you're experiencing with your favorites freezing, which is hindering your ability to browse or transfer items to your cart. We will be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
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