Fabletics Canada Reviews 14,333

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality and durability of the products, noting that items like leggings last for years and feel amazing. Many appreciate the comfortable fabrics and the variety of designs available, which cater to diverse body types and make people feel confident. The pricing is generally considered reasonable, offering good value for the quality received. However, some people were dissatisfied with the website experience, citing issues such as slow loading times, navigation difficulties, and problems with filters or image zooming. A few customers also mentioned that certain items, particularly bras and tops, do not always fit well. Additionally, there were concerns about the VIP credit system, with some finding it confusing or experiencing expired credits, and others noting recent price increases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting their durability,... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of navigation, the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers appreciate the easy navigation, layout,... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed frustration with misleading pricing,... See more

Based on these reviews

Rated 4 out of 5 stars

I really like the feel of the clothes I get from here. Size guide is very accurate! The reason I'm not giving 5 stars today is because I usually order through the app and the app glitches when I'm... See more

Company replied

Rated 4 out of 5 stars

I always enjoy my purchases from fabletics and am excited to buy more. I wanted to purchase the cloud jersey wide leg onesie in black this time around but the last few days the site won’t load the bl... See more

Company replied

Rated 4 out of 5 stars

I love Fabletics. As a bigger girl, some thicker fabric on thw inner thighs would help with the holes that form from rubbing. My only other issue is the fact that I ordered some sorts on sale. They sh... See more

Company replied

Rated 4 out of 5 stars

I woulda gave a 5 star but for months now this place is able to take out the money for my credit but any time I tried to order weirdly it would say my bank declines it? How strange " sarcasm" i had to... See more

Company replied


Company details

  1. #4 of 6 best companies in Activewear Store
  2. #12 of 24 best companies in Clothing Store

Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

5-star
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Rated 2 out of 5 stars

I sent back 2 pairs of Terry joggers…

I sent back 2 pairs of Terry joggers through PUROLATOR from ThunderBay Ontario worth $89.00 US EACH and You said you did not receive them back and refused to give me my money back and did not give me my VIP CREDITS back! I am very disappointed that I am out $180.00 US

SINCERELY, AUDREY ANGUS

March 29, 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Audrey,

Thank you for writing us a review. We apologize for the inconvenience you've experienced regarding your return. We understand how disappointing it is to feel that your items have not been received and that you are out of pocket for your purchase. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services team will reach out to you shortly to assist you further.

Best,
Chad

Rated 4 out of 5 stars

I’ve been a VIP with Fabletics for many…

I’ve been a VIP with Fabletics for many years. I love the clothing and it lasts forever. I wish the VIP credits could be applied as dollar value as it would mean I could get more of the items I want.

March 21, 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Nichole,

Thank you for being a loyal VIP member with Fabletics! We truly appreciate your support and are glad to hear that you love our clothing and find it durable. Your feedback regarding the application of VIP credits is valuable, and we recognize how it could enhance your shopping experience. We will contact you via private message shortly to address this matter immediately.

Best,
Allison

Rated 5 out of 5 stars

Great Sale

I doubt the original price was true, but the price on sale was definitely worth it.

March 20, 2026
Rated 5 out of 5 stars

Excellent quality clothing

Excellent quality clothing. I’m removing one star due to slow shipping to Canada and misleading tracking updates—my order shows “arriving today” once it reaches Canada, but it still takes another 3–4 days to be delivered.

February 17, 2026
Unprompted review
Fabletics Canada logo

Reply from Fabletics Canada

Hi Glen,

We’re happy to hear you love the quality of our products! We also understand your concern about shipping times and tracking updates to Canada. Your feedback is valuable. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best regards,
Ivy

Rated 3 out of 5 stars
Fabletics Canada logo

Reply from Fabletics Canada

Hello Valerie,

We understand how frustrating it can be when a site is slow to load, especially when you’re trying to shop or access important information. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Rated 4 out of 5 stars

This is my first shopping experience…

This is my first shopping experience with Fabletics and I hope that the clothing works as well as they look online. I wasn’t aware of the VIP membership fee until checkout, which was unfortunate. However, the price is offset the cost of the membership. Overall, my experience was positive.

March 14, 2026
Rated 4 out of 5 stars

Love the layout of the website and how…

Love the layout of the website and how easy it is the navigate and filter. I just don’t like how the suggestions will be for a product in a colour that is out of stock.

March 14, 2026
Fabletics Canada logo

Reply from Fabletics Canada

Hello Kendra,

Thank you for taking the time to leave a review. We're sorry to hear that the product suggestions sometimes include colors that are out of stock. We appreciate your feedback on the website layout and navigation, and we'll work on improving the stock availability in our recommendations. We value the opportunity to resolve this, and our Member Services Team will contact you right away to further assist you.

Best,
Zeth

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