Fabric Direct Reviews 

150
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely delighted with the new curtains recently made for our newly decorated bedroom . Sample received very quickly . Staff vey helpful when ordering. Excellent finish on them and courteous ser... See more

Company replied

Rated 5 out of 5 stars

Fabulous quality curtains and excellent customer service. Ordered fabric samples, and got a follow up phone call to see if I needed anything further. Easy to order the curtains online. Excellent price... See more

Company replied

Rated 5 out of 5 stars

Outstanding service. My material arrived very fast was well packaged and very good quality. I phoned the company before placing an order as I wanted to check delivery rates. The lady I spoke to was ex... See more

Company replied

Rated 5 out of 5 stars

My interlined triple pleat curtains are truly beautiful, they arrived within the time frame specified. Wonderfully packaged This was my first order I normally use a local seamstress, but as Fabr... See more

Company replied

Company details

  1. Curtain Store
  2. Blinds Shop
  3. Curtain Supplier and Maker
  4. Upholstery Shop

Written by the company

We are a family run business that has been established over 30 years. With two shops located in the Midlands. We have recently took our business online to provide you with high quality curtain, upholstery, dress fabric and haberdashery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(150)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve used fabric direct a couple of…

I’ve used fabric direct a couple of times now and I am very impressed. With this order I had a phone call from Katie clarifying a few things which was most appreciated. She was so nice. I will definitely be using them again.

July 25, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Alison, thank you for your review. We really appreciate your kind feedback.

Rated 5 out of 5 stars

Great prices

I only needed some cotton lining as well as thread to finish a project. The fabric is good quality and better than I expected for the price. I was pleased to say that I cancelled the order for thread from a large well-known outlet in favour of Fabric Direct.

July 14, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Pamela, thank you so much for your review. Take care.

Rated 5 out of 5 stars

The right fabric at a very good price

Pleased to find just the right fabric for a relatively small reupholstery job in the right shade of a strong material and at a very good price. Quick delivery, an easy task and soon completed. A straightforward transaction but spot on for me. Thanks to the team.

June 7, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Alan, thank you so much. We really appreciate your kind feedback.

Rated 5 out of 5 stars

I ordered 3 metres of material and was…

I ordered 3 metres of material and was informed that you only had 2.5 metres which I said would be enough
I was quickly refunded for the difference and I made a lovely mans shirt which was really loved

June 4, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Angie, thank you for your review. We would love to see the shirt that you have made.

Rated 5 out of 5 stars

Lovely quality fabric

Lovely quality fabric received on a very timely scale.
Small problem was quickly and efficiently put tight by excellent customer services. I will definitely use the site again and would happily recommend them to fellow fabric users.

May 2, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi thank you so much for your lovely review. We are so pleased that we managed to sort any issues to your satisfaction.

Rated 5 out of 5 stars

So, sew helpful!

I placed an online order & then realised I needed something added. The lady on the phone was so helpful - friendly but polite & professional. My request was easily dealt with & my order arrived quickly.

April 29, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Joanna, thank you so much. We are so happy that we could help with amending your order.

Rated 4 out of 5 stars

Great selection of fabrics

Great selection of fabrics, good prices, prompt service.
Only downside was the issue I had using the check out. Not sure why, but it didn't recognise the (correct) details I entered.
Had to use an alternative method that took ages

April 18, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi NDK, thank you for your review. We are so sorry that there was an issue upon checkout. Please email us the details to sales@fabric-direct.co.uk so we can look into this further.

Rated 5 out of 5 stars

First time I have ordered from Fabric…

First time I have ordered from Fabric Direct. Very happy. The fabric was as described and arrived very quickly. Ordered 18 April. Received, dress made, posted to Granddaughter all within 10 days. Brilliant. Will definitely use again

May 2, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Anne, thank you for your review. We would love to see pictures of the dress.

Rated 5 out of 5 stars

Good quality

Good quality, good price, excellent service

April 14, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Christine, thank you for your lovely review. We really appreciate it.

Rated 5 out of 5 stars

I am a curtain maker by trade with…

I am a curtain maker by trade with several trade accounts. I actually have an account with the company that I supplies the fabric I ordered from this site as the price was £1 per metre less than my trade price. Happy with the result and delivery time too.

April 28, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Antonia, thank you for your review. We are so pleased that you are happy with our pricing and delivery time scale.

Rated 5 out of 5 stars

Curtain & lining fabrics were really…

Curtain & lining fabrics were really good quality & parcel was delivered next day. Excellent service, will definitely use again

April 6, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi thank you so much for your review. We are so pleased that you are happy with our service.

Rated 5 out of 5 stars

Very happy with the quality of the…

Very happy with the quality of the materials, excellent customer service, delivery within 24 hours.Will order again!

April 10, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Sally,

Thank you so much for a lovely review. We really appreciate it.

Rated 5 out of 5 stars

Easy to use website with lots of…

Easy to use website with lots of information as to quality of fabric, suggested use and good quality photography. Easy to order and quick delivery.
My dining room chairs look better now than they did when new!

April 7, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Alan, thank you much for your review. We would love to see your new dining room chairs.

Rated 5 out of 5 stars

Rement

Material was as described.I have remade a blind with the material and have a bit to spare to make a table runner, delivery was very quick and the ordering was quick and easy. So for 20£ I have a new look for the study window.

March 27, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Marsha, thank you so much for your review. We are so pleased that you are happy with your order.

Rated 5 out of 5 stars

New curtains!

We have just taken delivery of our new curtains and are thrilled. The whole thing was efficient and easy - and very quick. Thank you so much.

April 3, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Elizabeth, thank you so much. We are so happy that you are thrilled with your curtains. I will pass your kind feedback onto our workroom.

Rated 5 out of 5 stars

Good service my fabric arrived in a few…

Good service my fabric arrived in a few days and I am pleased with it, can't wait for my new seat cushions to be made

March 22, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Hazel, thank you so much for a lovely review. We really appreciate it. Please send us a photo of your seat cushion once it is complete, we would love to see it.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. My material arrived very fast was well packaged and very good quality. I phoned the company before placing an order as I wanted to check delivery rates. The lady I spoke to was extremely helpful. She listened and answered all my questions. A definite credit to the company, I'm only sorry I didn't note her name. I will definitely purchase from Fabric Direct again.

March 13, 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi Jonathan, thank you so much for such a lovely review. We will pass this feedback onto our sales team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look