Face2facewirral Reviews 153

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was my first time using this kind of service, and Lisa immediately put me at ease. Her premises are lovely, and she made me feel really comfortable throughout. She explained all the options avail... See more

Company replied

Rated 5 out of 5 stars

Lisa is nothing short of amazing. To say I was nervous about getting Botox for the first time is an understatement… but after meeting her I was reassured, confident and well informed. Lisa explained e... See more

Company replied

Rated 5 out of 5 stars

Had masseter Botox for teeth grinding 3 months ago and I’m obsessed. She made the whole thing so easy and comfortable, explained everything perfectly, and the results are unreal — my jaw tension is go... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Lisa for various treatments for about 2 year. I’m not a typical beauty enthusiast, I just felt I was looking a bit tired and showing signs of aging that I wasn’t quite ready for. Li... See more

Company replied

Company details

  1. Skin Care Clinic

Written by the company

FACE2FACE WIRRAL AESTHETICS Face 2 Face specialise in facial aesthetics for men & women across the Wirral & Cheshire areas. Launching in Aug 2018 face2face has gone from strength to strength. Aesthetics is one of the most popular non surgical facial treatments and is now an affordable treatment that anyone can access. Face 2 Face specialises in upper & lower advanced facial areas, and can offer free consultation WHAT TREATMENTS WE OFFER ON Free confidential consultation for the treatment of fine lines and wrinkles to see if this is the right course of treatment. Full medical history taken Informed consent documented completed Before and after photographs sent to client Free 2 week follow up/review consultation plus aftercare pack Late night appointments Meeting with a nurse prescriber All practitioners fully certified in aesthetics and insured TEAM We have a number of Nurses, GP’s and Dentists who offer their prescribing services, discretion is high on our agenda therefore consultation and treatment can take place in the comfort of your own home at a time convenient to you. Lisa Lewis-Butterworth Founder Lisa lewis-Butterworth was a previous company director in sales and marketing. I decided it was time to follow my passion and enter the world of aesthetics . This is an area I have always held an interest for, and i feel i have a natural ability to help others look their best. Lisa’s passion ensures she knows her audience well, understands their needs and ensure that each and ever consultation is unique for every client. Lisa is a fully qualified/accredited advanced facial aesthetic practitioner working at an advanced level and take’s great pride in her work. I am always learning and strive to be the best, learning new procedures and keeping up to date with training and all the latest treatments and techniques. I decided to complete my phlebotomy training to enhance my credibility, along with an intensive first aid course, complications management course. I’m CRB registered and recently gained a level 3 in anatomy and physiology. In 2023 I have completed my masters degree in my Level 5&7 in aesthetics. Our admin assistant Chloe is happy to help with any queries you may have with regards to arranging appointments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend.

Lisa is fantastic ,clearly explains the procedure to you ,the premises are calming and relaxing . So happy with the results . Highly recommend.

July 1, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thanks so much for your kind words xx

Rated 5 out of 5 stars

Teeth grinding- I've had issues with…

Teeth grinding- I've had issues with teeth grinding for years, dentist have helped but after a consultation with Lisa we decided to give botox a go. I'm so pleased we did, my jaw is much better and the teeth grinding has stopped. Can't thank Lisa enough for taking the time to go through it and as usual keeping in contact afterwards to see how I'm feeling! Highly recommend, hope it works as well for you.

June 21, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

I’m so pleased your grinding has stop! No more pain. Your more than welcome glad I could help. X

Rated 5 out of 5 stars

Honestly Lisa I can’t thank you enough…

Honestly Lisa I can’t thank you enough for providing me with this amazing treatment for hyperhidrosis. It has definitely helped me with my self confidence and the results are unbelievable I will definitely be recommending this treatment to others. Here is too raising my arms without a worry! 🙆‍♀️💉 🤍

May 31, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Oh I am so glad we manage to achieved amazing results. Game changer for you I’m sure. Thank you so much leaving me positive feedback 😘

Rated 5 out of 5 stars

Excellent professional service throughout.

Lisa made me feel so at easy after my first consultation, she is very professional, thorough and friendly.
She explained everything to me in detail and I knew what to expect throughout, she is happy to answer any questions and takes her time to explain everything in detail so you fully understand the treatment you are having. She cares that you are happy with the results and will do her upper most to make this happen. (I certainly was!) I would definitely recommend Lisa at Facetofacewirral to others and will be returning myself.

May 10, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thank you so much for your wonderful review. Looking forward to see you soon x

Rated 5 out of 5 stars

Beautiful Facial

I had an amazing facial with Lisa as a gift from my daughters for Mother’s Day. It was so relaxing and my skin feels so soft and clean. Lisa made me feel very welcome and explained the treatment process beforehand, can’t wait to go back!

May 7, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

I am glad you enjoyed your treatment. Looking forward to seeing you again soon. Xx

Rated 5 out of 5 stars

Amazing Facial!!!

I recently had a Superior Facial with the lovely Lisa at Face2Face Wirral and I am thrilled with the results. From the minute you step into her gorgeous salon to the minute you leave she makes you feel welcome and at ease. Lisa explained the process to me before hand and made the entire process relaxing and painless. Her knowledge and professionalism is second to none. Thank you again and I can’t wait to book my next treatment.

April 27, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thanks so much for your kind feedback I’m so glad you enjoyed you facial. Xx

Rated 5 out of 5 stars

Amazing facial and dermaplaning

I had a facial and dermaplaning with Lisa today. The experience was amazing from start to finish, it was very clean and I felt very comfortable and relaxed. Now my skin feels amazing and I’ll definitely be booking in for another one.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had never had botox and was so nervous, Lisa's knowledge, professionalism and reassuring nature were apparent from the start. I've had it 3 times now and i cant believe the difference,the aftercare and treatment have been consistently superb. I would highly recommend.

April 21, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thanks so much for the recommendation. Your results are fantastic. Thank you for your kind words xx

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Lisa explained everything perfectly and I could not be happier with the results!! Treatment was painless and I was at ease through out. Lisa kept in touch after the treatment and I went back for a review. I am one very happy client!

April 21, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thanks for your feedback. I’m so glad your happy with results

Rated 5 out of 5 stars

Highly recommend

I've just had a treatment with Lisa, such a lovely lady. She explained everything in detail, the positives and the negatives. She checked on me at home post treatment. I really felt confident in her very professional service. Highly recommend

April 12, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Was lovely to see you. Hope to see you again soon xx

Rated 5 out of 5 stars

My first Botox experience

I was super duper nervous about having my first ever Botox injections but omg what can I say… as soon as I walked into Lisa’s gorgeous salon she put me completely at ease.
Lisa explained everything to me in detail, she talked me through the entire process and aftercare and gave so much attention to detail when planning out my treatments.
Two weeks later and I could not be happier with my results. As a shift worker I don’t look tired anymore and I can’t believe how natural she has made everything look.

Could not recommend Lisa enough. If you are thinking of doing it… go to Lisa. You will not regret it. Xxx

March 21, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thank you for your lovely detailed feedback I’m so glad I could help you look and feel your best. Xx

Rated 5 out of 5 stars

This was my second session with Lisa

This was my second session with Lisa, having my lips enhanced. Lisa is just amazing at what she does! She explains everything as she goes along and always makes sure you’re comfortable. I’m so pleased with my lips again!! I can’t thank this lovely lady enough 🥰 I will definitely be returning xxx

March 15, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

I love a returning client. You have beautiful lips I’m glad your happy xx

Rated 5 out of 5 stars

I can’t wait to go back! A long overdue treat ❤️

What a lovely relaxing experience! From start to finish it was the treat I was long overdue! I had the most beautiful dermaplaning facial with ice globes and Hyaluronic acid full face-mask… highly recommended and a perfect treat for mothers this Mother’s Day! Can’t wait to book back in! My skin looks and feels amazing! Thanks Lisa xx

March 9, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Cant wait to pamper you again! Thank you for your very mind words. See you soon x

Rated 5 out of 5 stars

Lip enhancement

I have just had my lips done for the 3rd time by Lisa and the results just get better each time. I wouldn't go anywhere else, she make you feel at ease and talks you through the whole process. Thanks again 😊xx

February 28, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thanks for your feedback xx

Rated 5 out of 5 stars

Recently visited Lisa at Face2Face for…dermal filler and lip symmetry

Recently visited Lisa at Face2Face for some dermal filler. This was my first ever visit. She is very professional and works miracles! She covered every aspect of what I wanted and even more! I have to say, I felt very relaxed and had no pain or after discomfort. I will certainly be revisiting in 3-6 months time and many thanks to her for her splendid work! I am now so confident in her work and would highly recommend her to anyone considering dermal filler and lip symmetry 💋. The aftercare advice was also 5*. Great job Lisa x

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled with my treatment

Absolutely thrilled with my Botox treatment, the results are amazing. Lisa was extremely knowledgeable and professional. Would give more stars if I could x

February 1, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thank you so much for taking the time to review me! Thanks for the 5* xx

Rated 5 out of 5 stars

Ive had the wrinkle enhancer twice now…

Ive had the wrinkle enhancer twice now from Lisa. She makes you feel so welcome and comfortable. The bed is heated and she even pulls you up off the bed at the end. Also had dermaplaning and eye brown done by her. I wouldnt ever go anywhere else.

January 28, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thank you for your positive feedback. See you again very soon. Xx

Rated 5 out of 5 stars

AMAZING

Love love love this lady.
I have regular wrinkle injections and lip filler.
Couldnt be happier with my results. Ive been going to face2face since the very beginning and will continue to do so and would highly recommend to anybody and everybody looking to tweek a little here and there.

January 28, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

Thank you for your review. Your loyal custom means the world to me xx

Rated 5 out of 5 stars

DELIGHTED with the results!

Visited Lisa for the first time 2 weeks ago, after many years of having Botox with various practitioners. Right from the moment I stepped into her beautiful little clinic, she made me feel at ease and explained the process throughout. I knew I was in safe hands, and she even opens the fresh vial in front of you, putting the batch number on your notes. I was DELIGHTED with the results and will absolutely go back to her every time. She’s very knowledgeable and experienced, and I won’t hesitate to recommend her. She’s lovely and friendly too, and looked after me as I’m nervous of needles!

January 19, 2022
Unprompted review
Face2facewirral logo

Reply from Face2facewirral

This review has made my night! I’m so happy it was a great experience for you. See you very soon x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look