Facesock Reviews 

312
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the fun custom designs and the clear photo reproductions printed on the socks, making them wonderful and unique gifts for friends and family. Many buyers frequently mention that the initial ordering process is very simple, straightforward, and accompanied by helpful updates. However, some customers also noted that delivery times were significantly longer than expected because the packages ship directly from overseas. Additionally, several people complained about the poor material quality, stating that the products are made of cheap polyester rather than comfortable cotton. Reviewers also expressed frustration regarding occasional mistakes with incorrect designs or delayed customer service responses.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers praising the cute custom prints and great... See more

Quality

Reviewers mention ambiguous feedback about quality, with several customers praising the lovely print and good... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as some reviewers report that orders... See more

Order

Users describe ambiguous interactions with order experiences, as many customers found the process simple and... See more

Website

Reviewers highlight negative aspects of website functionality, pointing out that advertised features like... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a pair on the 1st of December 2025 for my brother in law's secret Santa gift. I received them on the 24th of December 🥵 it was a stressful wait. Quality wise I do feel that it's a bit expen... See more

Rated 3 out of 5 stars

The socks are cute and the product is more or less well-made, but: the price is a bit high and... they come directly from China, so shipping times are very long (in my case, Italy, about 20 days for d... See more

Rated 3 out of 5 stars

The socks were amazing but the process was not smooth. There were some disceepancies between the website and the carrier. I got the email about the transport ( Made in china) but 5 days later I got t... See more

Rated 3 out of 5 stars

cute socks, took 10 days to deliver, not so long but i needed them sooner cause it was a gift and they arrived last minute, so until the end i was unsure if they would have arrived on time or not. the... See more


3.0

Average

TrustScore 3 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(312)

309 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Beautiful gift

The socks were amazing but the process was not smooth. There were some disceepancies between the website and the carrier. I got the email about the transport ( Made in china) but 5 days later I got the email from the website FaceSock EU that they were preparing the socks. It was a bit confusing.
However they arrived and they were great ☺️

December 29, 2025
Unprompted review
Rated 2 out of 5 stars

Incorrect order received, slow, poor quality

Ordered from facesock.eu, but be aware that this is actually produced and shipped from China (giving long delivery times of 3-4 weeks as mentioned by others here).

Ordered my pair of socks in good time and received 3.5 weeks later, however, I received an incorrect order with someone elses face on it. Due to the long delivery time and not possible to get a replacement in time for Christmas, I requested a refund via email. This was sorted out and reimbursed quite quickly, so 2-stars from me for that. Otherwise the quality of socks felt very cheap for the price, so I would not reorder in future.

December 10, 2025
Unprompted review
Rated 3 out of 5 stars

Great idea but

I ordered a pair on the 1st of December 2025 for my brother in law's secret Santa gift. I received them on the 24th of December 🥵 it was a stressful wait. Quality wise I do feel that it's a bit expensive for the quality of the socks, I'm not sure how the socks are gonna hold up after a couple of washes but I don't regret my purchase as everyone loved the socks !

December 1, 2025
Unprompted review
Rated 3 out of 5 stars

overall satisfied

cute socks, took 10 days to deliver, not so long but i needed them sooner cause it was a gift and they arrived last minute, so until the end i was unsure if they would have arrived on time or not. the graphic is not that great but still cute. slightly too expensive for me

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Too late, no infornations and a piece of s…

No shipping infornations, even no mail in Spam.
Took them 18 days to deliver.
No mailcontact (mails where rejectwd), Whatsappnumber is weong and chat does not exist, despite what the website says.
The socks arrived finally and they look like shit.
We decided to throw them away.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

It took almost a month to arrive

It took almost a month to arrive even though it said 5-7 business days when ordering. It was a Christmas present so I ordered it on 5th December but it arrived at 30th. Very disappointing. If it says 5-7 days when ordering one should believe that! If it said that it may take longer during the holidays that would be okay but they didn’t so I ordered it and trusted that it would arrive in time .. which it didn’t. About the product itself; it’s low quality, definitely not worth the prize -do not recommend

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

they just want your money, stay away

I had already contacted you to ask for a refund, after the package you specifically said would arrive on the 19th of December actually arrived on the 29th, TEN days after the ultimate day of ETA. And I would like to point out that the purchase was done on the 4th of December, just for everyone to do their calculations on how much time had been spent on a pair of socks. Pair of socks which is quite pricey to begin with, plus the shipping costs, which made it circa 25 euros. Without talking about the delivery service, which was already given a scathing review because of their incompetence in finding my place and not contacting me in any shape or form, I had happened to already purchase another Christmas gift, given how on the 24th still nothing had arrived. I contacted asking for a refund, but the lady promptly insisted I would get the socks delivered. I replied, again, saying I didn't need them anymore, due to their incompetence, but still she went ahead and had them delivered, 4 days after I contacted them. I still expect the refund, I still deserve the refund. Terrible company, I will do my very best to make sure nobody buys from you, just hope the algorithm doesn't suggest any of your posts on my feed.

December 29, 2025
Unprompted review
Rated 2 out of 5 stars

Would not buy again

To start with the positive: The pictures on the socks and shorts turned out great. They look really nice.
However, it was not visible when ordering it, that this was a product from China. Hence, delivery time was 1 month (which was far too late around Christmas time) and the quality of the socks and shorts is not nice at all - no cotton, just super cheap polyester or something similar. So, cannot be worn.

December 23, 2025
Unprompted review
Rated 4 out of 5 stars

Good Quality

I've got 3 pairs as Christmas presents. And they have turned out great. The photos of my Cats have been printed exactly how I wanted them.
The only reason why I'm gonna choose another website, is that I would rather want socks made out of cotton, not plastic. Which I forgot to think about while ordering.
But anyway, it's a great product.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Never recieved the socks

Never recieved the socks. Delivery company said that i wasn't home, while i was, that they did not have my phone number while i gave it to them three times.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery time is never seen before

Delivery time is never seen before. Made my command on the 30th of november, got it on the 24 of december.
I needed to leave my house on the 22 to join my family, so I couldn't offer the socket on time.
The customer service is ran by a bot, as the answers.
I ordered them late november to ensure enough time is available for the delivery, but still, not enough. Will not recommand and will not order there anymore.

November 30, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look