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Facilipay offers payment & engagement software for workplaces, campuses and venues. Streamline on-site operations and unify the commerce experience for your customers!
Image House, 6 Liberty Ln, Portobello, D08 FX66, Dublin 8, Ireland
A consistently positive experience with the support team.
They are always prompt and genuinely helpful when support is needed.
Campaign set ups are always efficiently managed ensuring a smooth and reliable service.
We use Facilipay across all the hotels in our group, both on our payment terminals and for the payments integration with our Property Management systems (Oracle), and it’s been really smooth from the start.
The gift card side (both physical and digital) is live right across our estate and we’ve seen really strong uptake from guests, along with a noticeable lift in customer satisfaction since rolling it out just over a year ago, resulting from the user friendliness of the transaction experience.
It’s also been easy to deal with their team. The support team is highly responsive and they actually help solve things quickly, which makes a big difference day to day. Overall, it’s been a very positive experience working with Facilipay.
In this modern world it’s great to have a real person at the end of the phone or responding to emails. Cheryl has been amazing in supporting the integration of 2 new loyalty schemes for our local rugby and cricket clubs. Nothing is too much trouble and the flexibility of the system means we can find tailored solutions to meet our needs. It’s made a real difference to tracking activity and improving engagement with our support base and encouragingly revenues are up.
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