The pictures is not the same as the product
Reply from Factory Direct Jewelry
Hello there,
Thank you for reaching out to us regarding your recent order. We truly value your feedback and are sorry to hear that the item did not meet your expectations. At Factory Direct Jewelry, we are committed to ensuring that all our customers are satisfied with both our products and our customer support. All information regarding the dimensions, size and weight of our items are stated on the website for transparency.
We understand that sometimes things may not go as planned, and we appreciate you bringing this to our attention. Your insights are invaluable in helping us improve our services and offerings.
We hope to have the opportunity to serve you better in the future.
Thank you for your understanding and support.
Best regards,
Factory Direct Jewelry