This ring was used. The engraving that was on it before was filed down. You didn't even take time to smooth out the grinding and make it polished. I'm totally disappointed in this product. I paid for a new ring not a used ring
Reply from Factory Direct Jewelry
Hello there,
Thank you for taking the time to share your feedback with us. We genuinely value your input and want to ensure that your experience with Factory Direct Jewelry meets your expectations.
To assist you further, we have sent you a separate email so that we can resolve the issues you have regarding your recent purchase.
Your satisfaction is our top priority, and we are committed to resolving this matter to your complete satisfaction.
Thank you for your cooperation, and we look forward to hearing from you soon.
Best regards,
Customer Service Team
Factory Direct Jewelry