FactoryPure Reviews 1,975

Excellent customer service. All questions answered honestly and professionally

The order came in good condition and the customer service was very good.

Thank you. Very helpful. Easy to use site.

They are very professional what they said they were doing they did and I think that’s awesome. I would highly recommend this company FactoryPure and I will definitely use them again

By far the best price and fastest delivery right to our home. Customer service and assistance is top of the line too. I highly recommend Factory Pure!

We were in love with our Clams until they changed the screening. They went from noseeum netting to great big netting that lets noseeums in. We spent $700 on a new top -of -the line Clam that was worthless in Florida! My 9-year-old one had noseeum netting, so we were surprised and disappointed when our new one arrived with screening with a mesh big enough to let the bugs in. We searched everywhere for tents with the B3 gauze netting. And finally we found Vevor. We bought two! In this RV park we're noticing that a lot of Clams are being replaced by Vevor. I told my neighbor about the Vevor screens recently, and I noticed that their Clam is gone and they have a new Vevor. Clam was previously the leader in fantastic tents. They have thrown away their advantage. Vevor is less expensive and now much superior.

We recently had winds in excess of 50 miles an hour, and heavy rain. Both our tents were flexible enough to survive the winds. We had to pop the tops up a couple of times, but they did well in the wind.

Your company has wonderful customer service. I spent a long time chatting with Richard, and he was very helpful. I recommend you to people that I tell about the Vevor. Keep the B3 gauze netting, and we will continue to promote your company!
Our best,
Lynn and Ray

Delivered on time great experience will shop there again

The customer service was informative and accommodating. The process from beginning to end was very easy. I highly recommend using this company for your generator needs.

Great experience shopping with FactoryPure. good prices. easy navigation. simple checkout. fast delivery. I would shop with them again.

Great sales support and follow-up.

Great price on quality equipment! - Then the manager made a personal "follow up" e-mail to make sure that I was completely satisfied with the overall experience.
* HIGHLY RECOMMENDED*

Purchased a CableMaster Copper Composite Generac Generator Cable 17kW-24kW. Worked perfectly after install. Could not find anyone in my area that stocked a composite cable.

Great costumer service, prompt and communicated often awesome to do business with!!

My apologies for the delay. I just finished the new complete A/C install on 1/23/26
So far from what I can tell since I only had 2 hot days before the cold snap & even with the unit operating in the heat pump mode. There does not seem to be any type of dimming or flickering lights. No notice of any type of power surge when the unit comes on. Do not even hear or notice the unit comes on inside the house unless you are right by the air handle or all of a sudden feel the air movement in the house.
Everything seems to be working very well with the Micro-Air EasyStart system
Thanks
Jim

Astonishingly rude customer service. These guys are drop shippers, so when a shipping issue occurs, and if you look on their google reviews, it happens often; they are incredibly dismissive, intentionally cryptic, and just flat out rude. They won’t return calls when they say they will. They do not give a single care in the world about treating the customer right when an issue with an order occurs. All they care about is the markup they’re going to receive. You are rolling the dice if you place an order. Sure, if everything goes to plan you will get your order, but do your research. This company buries their bad reviews. Their cheap prices are a trap, don’t do it. It’s worth the extra money to buy from a legitimate dealer. STAY AWAY from these nasty people. If I could rate them negative stars, I would

The order came fast, it sure is a good product very happy with it, no regrets!

Good product, great price, fast shipping. Hard to beat that!

From start to finish the order was smooth and when the product arrived it was everything it was billed as and worked to perfection on its maiden voyage.