FADR IS INCREDIBLE. FULL STOP. I WORK WITH HUGE ARTISTS AND WE CONSTANTLY USE FADR WHEN THE BEAT PRODUCER IS NOT AVAILABLE TO SEND STEMS RIGHT AWAY, BUT WE NEED TO GET TO RECORDING. THAT IS LEGIT AN E... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We use FADR for sampling purposes. Secondly to extract a vocal cleaner from a track or a specific sound and the result is valid. Extracts up to 16 stems + midi patterns. The midi patterns are correct... See more
I work as a full-time musician and music teacher. Fadr helps me a lot as it provides a wonderful stem splitting platform. I'm proud to be a premium user, as I can't get, for example, drums separation... See more
FADR.com is hands-down one of the fastest and most convenient platforms I’ve used. I had a question about a project and their customer service got back to me almost immediately — super friendly, super... See more
Company details
Written by the company
Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists. Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Contact info
United States
- contact@fadr.com
- fadr.com
4.5
Excellent
158 reviews
Hasn’t replied to negative reviews
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absolut horrid
absolut horrid. nothing really works. mega waste of time.
August 21, 2024
Unprompted review
Reply from Fadr
Hello Then. I am sorry that the site did not work for you. I can ensure you many millions of songs have been successfully processed on our site. However, we are often updating things, and temporary errors do arise. Please reach out to our support via https://fadr.com/contact, and I believe we can get things working for you! They get back within 24 hours on business days, and often far faster.
I signed up in error and they took $100…
I signed up in error and they took $100 out of my account and have not answered any of my emails.
Update: They did eventually refund me
July 20, 2024
Unprompted review
Reply from Fadr
Hello Jon. I am very glad that our support was able to help you. For the past few months, our support team has gotten back to every request within 24 hours or less on business days. Can I please ask you to revise your review based on the support you received? Keep in mind that the only way to save your credit card information on the site is inside of the subscription checkout process, so I believe we have treated you very fairly by issuing the refund.
payment system is not good
payment system is not good, first it took a years subscription - managed to get a refund, then automated taken but unable to use site.
basically cost £40 for 1 poor quality MP3 vocal stem which is free anyway.
shame because this could be so much better
Cancelled through paypal in the end
June 14, 2024
Unprompted review
Reply from Fadr
Hello Gav,
I'm sorry to hear that you ran into an issue with the system. Let's figure out why the payment system didn't work for you. Which browser and operating system are you on?
And, you said you got a support response to get that initial refund? Did they do an ok job?
Lastly, what happened after the refund? I assure you that I can help you get access to a monthly subscription if that is what you are after.
Gabe
Incredible customer support
Appreciate Gabe for helping me with some issues that I had with my account. Initially I struggled to get in touch but once I did through discord gabe was very helpful.
June 12, 2024
Reply from Fadr
Thank you Manuel! Really glad we could help you. We can't wait to hear what you make.
AVOID.
Load of rubbish. I subscribed to try out SynthGPT but when I added it to Ableton and attempted to log in, all I got is a message saying I'm not connected to the internet, which I am. Have contacted them countless times for help on the issue but they're blanking me.
May 8, 2024
Unprompted review
Reply from Fadr
Hi Michael, I am sorry to hear that SynthGPT gave you trouble on your login, and that you weren't able to get in contact with support. Our support works really hard to respond to everyone's requests, however recently, we've had trouble with our support responses going to spam. Can I ask you to please check your spam folders for that response you were looking for?
Gabe
STAY AWAY FROM THIS "SERVICE". SCAM
I created the account with Google, paid for the subscription. Then I asked support to change the type of access to the account and now I can no longer access it in any way. Also, no one answers my tickets anymore.
Stay away from this "service". THIEVES AND SCAMMERS.
April 27, 2024
Unprompted review
Reply from Fadr
Hello Fabio, I am sorry to hear that are having trouble with your login, and that you weren't able to get in contact with support. Our support works really hard to respond to everyone's requests, however recently, we've had trouble with our support responses going to spam. Can I ask you to please check your spam folders for that response you were looking for?
Gabe
I bought subscription especially for…
I bought subscription especially for SynthGPT, it generates sounds that are not at all similar to promt, just random, I wanted to cancel my subscription, I wrote to them by email, but they just ignore me and don’t respond. I really wanted return my money for this low quality product, but they always ignore you. It's a bad stupid company, ignore them and dont buy this igly products
UPD: I just noticed that these bаstards charged me $10 for March, even though I canceled my subscription back in mid-February. I will contact my bank and do a forced chargeback. Let them be fined, bаstards
February 15, 2024
Unprompted review
Reply from Fadr
Hello Fabio, I am sorry to hear that you weren't able to get in contact with support. I can promise you that our support works really hard to respond to everyone's requests, however recently, we've had trouble with our support responses going to spam. Can I ask you to please check your spam folders for that response you were looking for?
We will be more than happy to provide refunds for any and all subscription payments. Can I please ask you to cancel your chargeback and get in contact with support instead? If you don't hear from support again, I will personally issue your refunds as the CEO of the company.
Gabe
Scam
I decided to Test for one month and they took 100usd for 1year. Scam.
February 14, 2024
Unprompted review
Reply from Fadr
Hello Alphadestroy, I'm sorry that you had trouble with unexpectedly getting charged for a subscription. At Fadr, there is no formal trial. Instead of a trial, most of the site is free for people to test. The good news, is on Fadr, you never need to put credit card information in for any free features.
We would be more than happy to refund your mistaken purchase. Please send us a support request using https://fadr.com/contact, and we will address it immediately. However, do be advised that occassionally our responses go to the spam folder, so keep a look out there as well.
We'd love to discuss how we can work on our messaging to make sure no one gets confused about trials again. Please let us know if there is any information we can remove that led you to put your credit card information in expecting a trial.
I decided to take a $10 trial and they…
I decided to take a $10 trial and they took $100.
I tried to cancel my sub, and now that's disappeared as well, so I have nothing. REALLY pissed off!
January 22, 2024
Unprompted review
Reply from Fadr
Hello Rob, I'm sorry to hear that you started an annual subscription when you intended to start a monthly subscription.
We would be more than happy to refund your mistaken purchase. Please send us a support request using https://fadr.com/contact, and we will address it immediately. However, do be advised that occassionally our responses go to the spam folder, so keep a look out there as well.
Gabe
Poor Quality All Around.. I Don't Recommend It
They have a lot of work to do... To be brutally honest, I think it's trash. It froze my computer 7 times while trying to make stems. Nothing has ever caused my computer to be sluggish or freeze up until I used Fadr. The very few times it worked, I was less than pleased with the results it gave me. Every stem it made from the 5 songs I uploaded was terrible quality and not even close to being usable. The remixing/mashup tool gives very poor results as well. The key of the songs and the timing don't sync up like they are supposed to. It's not worth the time and certainly NOT worth paying for a monthly subscription that's just as bad, if not worse than the free version. I highly suggest finding an alternative to Fadr.com.
December 24, 2023
Unprompted review
Reply from Fadr
Hello Mr. Crawford, I am really sorry to hear about your experience. I would love to learn more about what happened so we can improve the user experience. Can I ask you what browser and operating system you were on?
I just want to say for the record, that we put a lot of work into the user experience and have achieved some really cool things that work on many systems. We would really appreciate your help to get it working on your sytem.
Gabe
DON'T PAY
I have used Fadr for around 5 months. I wanted to pay at the time, but struggled to get them to take £10 through their various options, so just kept it free until Black Friday when they had a deal on. I paid (luckily) just for a month at a cheaper price. The Fadr Plus option lets you save in WAV and you can get way more instruments isolated. I can't lie in saying the 2 times ive used it as Fadr Plus I'm really not impressed as it gives you the file with instruments not in time, so as soon as you press play you just hear a load of ramble. The isolated instruments aren't as good as they once were too. Today, I've waited 35 mins using an M2 Mac, for the site to give me all files on a track. I'm still waiting on drums as we speak. Just poor. I will continue to use the site, but I definitely won't be paying again!
December 14, 2023
Unprompted review
Reply from Fadr
Hello Rob, I am really sorry to hear about your experience. I would love to learn more about what happened so we can improve the user experience. Can I ask you what browser and operating system you were on?
I just want to say for the record, that we put a lot of work into the user experience and have achieved some really cool things that work on many systems. We would really appreciate your help to get it working on your sytem.
Gabe
This was baaad
This was baaad! The instrumental didnt have any sound on it at all. I heard some vocals now and then like its played by a radio in 1929.
Dont waste your time
August 13, 2023
Unprompted review
Reply from Fadr
Hello Ruben, I want to let you know that we've improved our quality substantially since you last tried Fadr. We'd love for you to try it again and let us know your thoughts! Thanks, Gabe.
Superb stem quality
Superb stem quality. LALAL gives you 300 min this site gives you unlimited at the same quality.
April 23, 2023
Unprompted review
Reply from Fadr
Really glad you liked it! We can't wait to hear what you make.
Gabe
very very very bad
March 24, 2023
Unprompted review
Reply from Fadr
Hello Babar, I want to let you know that we've improved our quality substantially since you last tried Fadr. We'd love for you to try it again and let us know your thoughts! Thanks, Gabe.
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