Fair Reviews 

413
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent communication and efficient service throughout the claims process. Many appreciate being kept well-informed with regular updates via email and text messages, making the experience hassle-free. The quick response times and professional approach of the customer service team are frequently highlighted as key strengths. However, some customers expressed concern about how the company obtained their contact details, as they had not initiated contact. A few others also felt that attempts to contact the company by phone resulted in long waiting times or disconnected calls.

What people talk about most

Claim

Customers had positive experiences with claim, praising the clear communication and efficient process from... See more

Service

Reviewers mention positive feedback about service, highlighting its professionalism, efficiency, and great... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the efficiency and speed... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear, regular, and... See more

Customer communications

Consumers find contact to be ambiguous, with many expressing confusion and frustration about how their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, i don’t feel like I’ve ever been kept so informed as to progress if something including when I’ve spent large amounts of money. I don’t know the outcome of my claim yet but I can’t knock the comm... See more

Rated 5 out of 5 stars

Fair car claim have been very helpful and have kept me updated since contacting me, so it's just a matter of time to see what happens. So far so good they are still investigating the claims sourced... See more

Company replied

Rated 5 out of 5 stars

I’d like to say that you have been very efficient in getting on with my case, as I can appreciate you have a lot of cases each day, also very pleased with updates keeping me informed of how things are... See more

Company replied

Rated 5 out of 5 stars

Had a ton of communications from lots of companies about claiming for mis-sold policies. I'm not sure why I decided to use Fair, but I'm glad I did. Process could not have been easier and I'm regula... See more

Company replied


Company details

  1. Small Claims Assistance Service

Written by the company

Fair (a trading style of Reclaims 4U Ltd) is a trusted claims management company (CMC) based in the UK, specialising in assisting individuals who have been mis-sold vehicle finance. We are dedicated to providing a professional, transparent service to clients seeking compensation for unfair financial agreements. With a team of experts, we help our customers navigate the complex process of reclaiming mis-sold finance, ensuring they receive the compensation they deserve. At Fair, we pride ourselves on integrity, efficiency, and customer satisfaction.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

413 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(413)

388 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All Good

All Good, Kept me updated. Made it very easy. No outcome yet. But happy with this company.
Kind regards Conan

June 10, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Conan,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Very happy with the experience

Very happy with the experience @the moment, in keeping me updated every step of the way

June 9, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Marlyn,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Excellent service received

Excellent service received. Very fast response and good communications

June 9, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Alistair,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

I never thought i would get anywhere…

I never thought i would get anywhere making a claim you have proven me wrong.
What you have achieved in such a short time is a real eye opener.

Keep up the good work.

June 9, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Duncan,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Very nice and quick service .

June 9, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Ram,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

I have found Fair to be excellent in…

I have found Fair to be excellent in keeping in touch and thoroughly recommend them.

June 8, 2026
Unprompted review
Fair logo

Reply from Fair

Hello,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Excellent service

So far I have received an excellent service, regular updates with a clear explanation in relation to progress.

June 8, 2026
Unprompted review
Fair logo

Reply from Fair

Hello,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Fair claim

Up to date every time fair has anything to tell me

June 8, 2026
Unprompted review
Fair logo

Reply from Fair

Hello,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Great service 10/10 great and honest…

Great service 10/10 great and honest communication 10/10

June 8, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Nik,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Once again Fair are keeping me updated…

Once again Fair are keeping me updated with my claim.
Thank you Fair.

June 8, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Diana,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Professional,great comunication

Professional,great comunication

June 8, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Nicola,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Really quick ad kept me informed all…

Really quick ad kept me informed all the way through, top marks fair 👍

June 8, 2026
Unprompted review
Fair logo

Reply from Fair

Hello John,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims! 

If there is anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc

All the best, Fair

Rated 5 out of 5 stars

Fair car claims I've had numerous cars…

Fair car claims I've had numerous cars over the years on finance I can't remember that far back plus i dont have any paperwork fair have found two possible claims they have done a very good job in dececting what I've had I'm hoping for a payment but we will see what happens.fair have kept me updated all the way if anyone thinks they have a claim go to fair i can't fault them let's see what happens well done fair car claims

June 7, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Peter,
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

If there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

Rated 5 out of 5 stars

Information give clearly and easily

Information give clearly and easily

June 7, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Matthew,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

f there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

Rated 5 out of 5 stars

Seems great up to now

Seems great up to now. They keep u updated on your claim. Fingers crossed should hear back soon.

June 7, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Elizabeth,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

f there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

Rated 5 out of 5 stars

Pcp claim

They continue to keep me informed

May 23, 2026
Unprompted review
Fair logo

Reply from Fair

Hello,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

f there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

Rated 4 out of 5 stars

So far so good…

So far so good…
Communication has been great and they have found claims that I’m possibly entitled to.
Let’s see what happens in a couple of months time.

June 7, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Peter,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

f there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

Rated 5 out of 5 stars

Fair has kept me updated

Fair has kept me updated every step of the way. Very impressed. It will be interesting to see what they come up with.

June 7, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Joyce,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

f there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

Rated 5 out of 5 stars

Easy ProcessWe have been informed about the…

We have been informed about the progress of the claims from the outset with guidance given about the meaning of the terms used and the likely timeframe within which we might expect a response.
It has been an easy process so far and if previous experience is anything to go by then I expect a similar experience going forward. Many thanks.

June 7, 2026
Unprompted review
Fair logo

Reply from Fair

Hello Steve,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

f there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

Rated 5 out of 5 stars

PCP CLAIM

Filled in one initial form online that's it this company have done the rest brilliant 👏

June 7, 2026
Unprompted review
Fair logo

Reply from Fair

Hello James,

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

f there's anything you need, please don't hesitate to get in touch with us via email at claims@fair.inc.

All the best, Fair

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