Another 10 out of 10 for fantastic service from Jim, Jay and the rest of the crew from Fair Deal Music.Great advice for helping me choose the Blackstar Mini Beam guitar / bass combo. What an in... See more
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They went above and beyond Honestly. Very expensive piece of musical equipment that was sent 48hr service and got stuck somewhere in a UK DHL warehouse without showing any update. I was worrying sick... See more
I am a professional musicians and content creator so buying and selling gear is pretty much an everyday thing for me and I have to say, dealing with Fair Deal Music has always been so smooth, frie... See more
One of my favourite guitar shops. Friendly, knowledgeable service with a sense of humour, but they will also leave you to browse and play if that's what you prefer. Fair Deal have a great range of ne... See more
Company details
Written by the company
Fair Deal Music offer a competitive price on a wide range of Musical Instruments, Professional Audio Equipment and Music Accessories. We offer FREE delivery to UK Mainland and excellent customer service both online and in our Birmingham city centre flagship store.
Why Fair Deal Music?
Written by the company
- High Retail Standards
- We do our very best to stay at the top of the musical retail industry and our prices speak for themselves! Fair Deal Music is a music shop that stocks top brands at great prices and provides world class customer support.
- Helping Musicians Since 1987
- We are very proud to have a long history of great service and our customers can count on our experience.
- Expert Music Knowledge
- Fair Deal Music is the best place to come to with your questions about products. There is always an expert at hand when you call us!
- After-Sales Support
- We will continue to be here after you have made your purchase and we will resolve any issues that might arise as quickly as possible.
- What you see is what you pay
- The prices we advertise have tax included.
- Free UK Mainland Delivery
- We pack and send every item without additional cost to UK Mainland. Free shipping is not available if you are from overseas, but, in order of saving you as much as possible, we'll price you individually.
Satisfaction Guaranteed
30 days money back guarantee
Regardless of whether a product is faulty or not, you have 30 days after we deliver it where you can inspect it and cancel the purchase without any reason other than that you no longer want it.
Contact info
79-83 Holloway Head, B1 1QP, Birmingham, United Kingdom
- 0121 643 1685
- sales@fairdealmusic.co.uk
- fairdealmusic.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Mo dealt with my initial enquiry on an…
Mo dealt with my initial enquiry on an exchange of guitars in a prompt and professional manner.
Once a deal was agreed the written confirmation was clear and the guitar exchanged received by me as agreed, set up and properly packaged.
June 30, 2026
Excellent price and customer service
I ordered a Nord Piano 5 from these guys, and they were brilliant throughout. The price was great and the keyboard looked flawless. They were also very helpful in arranging prompt delivery, even though their usual delivery partner wasn't going to deliver in my area for at least a week. Highly recommended!
February 15, 2026
Unprompted review
Amazing service.....and Fair Deal :-)…
Amazing service.....and Fair Deal :-) and wonderful communication.
July 19, 2026
Staff were so nice and helpful.
The staff (Jay) was extremely helpful and thorough in aiding to find a guitar that would match my playing style.
July 19, 2026
Great staff
Great staff, knowledgeable and happy to help with a smile, cool shop to wander around and get ideas too
July 15, 2026
Megga music store.. the BEST!!
Visited Fair deal today after contacting them yesterday. Super friendly and very knowledgeable staff. Jay sorted us out with the guitar we wanted to look at were left to try it out for as long as we needed without any pressure. He spent time with us setting up the guitar before we decided it was coming home with us. Definitely the best guitar store I've used and will recommend to anyone.
Thank you Jay and the rest of the staff at Fair Deal. My lads well chuffed with his new guitar. 😎
July 21, 2026
Unprompted review
Fantastic service
Fantastic service, great knowledgable staff , fantastic selection and great prices!
July 17, 2026
Straight forward ,no priblems…
Straight forward ,no priblems whatsoever.
Boys in the shop are very helpful and nothing is too much trouble.
Highly recommended
July 16, 2026
Very easy to deal with
Very easy to deal with. Pedal arrived earlier than expected which was brilliant - excellent service all around
July 14, 2026
I purchased a used Gretsch 6118 from…
I purchased a used Gretsch 6118 from fair deal and it is a thing of beauty! I’ve wanted one of these for a long time so I was so happy to pick one up.
May 5, 2026
Cymbals are in great condition and…
Cymbals are in great condition and sound great! It was well packaged and arrived on time
June 22, 2026
Really Happy
A little bit late, but a really good experience with these guys. I was able to make an informed decision buying a Yamaha CP73 also exchanged my fantoms X6 as a part of the deal. The whole exchange was straight forward. Really happy the the board at a great price.
August 16, 2025
Great guitar, great deal. Happy purchase.
I saw the guitar I bought on line, made an appointment to play it, got a great trade price for mine and paid the difference. Easy, professional and no hassle.
Will buy again.
July 12, 2026
Very happy with my visit at the shop
Very happy with my visit at the shop. I appreciated their advise which was helpful and them honouring a price match.
Most likely my future music store if gear is needed.
July 12, 2026
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