Absolutely amazing and for me a lifesaver! After my old washing machine broke down I was in a panic, wondering how I was going to afford this unexpected expense! I found fair for you and I can now spr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been with Fair4U for years now and cannot fault it. I would love to see more items on there. The whole experience from joining to ordering is really easy and the website is easy to navigate. Yo... See more
Company replied
Resolving issues and going above and beyond in finding resolutions for any problems that might occur. As a customer, I am truly grateful that this is an option for me. Improving one room at a time.... See more
Company replied
I have been a customer of fairforyou for a few good years, and in my time with them I have found them very helpful and the goods they offer are of a high quality and a very good payment structure to w... See more
Company replied
Company details
About Fair for You
Written by the company
Unsurprisingly, being called ‘Fair for You’, we really care about fairness. We believe that people who are less well-off or whose financial circumstances are more difficult than most should not have to pay more for credit.
Fair for You helps you buy essential household products directly from our trusted retailers by providing you with fair, affordable finance. You apply for a loan from us, which we pay directly to the retailer of your chosen product when you complete your purchase.
Your product will come to you straight from the retailer, ensuring you get top quality products from well-known retailers like Whirlpool, along with all the delivery, installation, and aftercare support you’d expect.
With a Fair for You loan, you can choose how long you’d like to borrow for and how frequently you’d like to pay. You can pay weekly, fortnightly, four-weekly or monthly and borrow for as long or short a period as you like. You can even change your repayments if your circumstances change.
The shorter the loan period you choose the less interest you pay overall. We’re a bit different from other lenders, which means there are no charges or fees if you’d like to pay a bit extra towards your loan. The faster you pay, the less you pay.
You can pop over to the Fair for You website to find out more about our flexible finance options and how they may be able to help you: www.fairforyou.co.uk/how-it-works
Written by the company
- Fair for You is your alternative to high cost weekly payment stores. We're a British-based, not-for-profit lending company, set up for the benefit for you and your family.
- We understand that circumstances can change from day to day and that sometimes this is out of our customers control.
- We don’t charge late fees and will work with you to rearrange a payment plan should you fall off track. We will not repossess your item/s if you’re finding it difficult to keep up with your payments or use bailiffs.
Contact info
Unit 8 Elm Court, Meriden Business Park, CV59RG, COVENTRY, United Kingdom
- 0333 433 0739
- enquiries@fairforyou.co.uk
- fairforyou.co.uk
4.6
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fairforyou Loans
Applying for a Fairforyou loan was so quick & easy. The decision was almost instant & the intetest rates are really low. All in all Fairforyou are a life saver
August 16, 2026
Reply from Fair for You
Hi Ann,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Thank u very much fair for loans I am…
Thank u very much fair for loans I am very pleased and happy for the loan and got a laptop thank u again
August 16, 2026
Reply from Fair for You
Hi Iftikhar,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Piotr,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Michelle,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Helen,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Never had any problems
August 12, 2026
Reply from Fair for You
Hi Jeannie,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
I have been with fair for you for many…
I have been with fair for you for many years about 5 paying three accounts evey week with out fail never and still paying two every week never missing I need replace a lap top which we brought for them but is out of warranty, and would cost more to repair than is worth we have paid off the lap top so we don’t owe them a penny on the old one so they still have them and we like them now they have refused our application after all this time of paying every week what’s up if we missed paying a few times would you have passed you don’t deserve good payers what is wrong with you to say we are upset is under stating 14/08/2026 in rating we give you misuse 10 should look after there good payers
August 14, 2026
Unprompted review
Reply from Fair for You
Hi Charles,
Thank you for getting in touch and for sharing how you feel about your recent application.
We completely understand why you are upset, particularly as you have been a Fair for You customer for many years and have consistently maintained your repayments. We can see that you have worked hard to keep up with your weekly payments, and we genuinely appreciate the commitment you have shown in managing your accounts.
We also understand the circumstances behind your application. Having paid off your previous laptop in full and now needing to replace it because it is no longer economical to repair, we appreciate that you were hoping we would be able to help you again.
Unfortunately, having a good repayment history with us does not mean that every future application will automatically be accepted. Each application is assessed based on your circumstances at the time, including our current credit and affordability assessment. We have a responsibility to ensure that any further lending is affordable and appropriate, even where a customer has previously demonstrated an excellent payment history.
We appreciate that this can feel particularly disappointing when you have never missed payments, and we are sorry that we have left you feeling that your loyalty and good payment history have not been recognised. Please be assured that we do value our long-standing customers and the commitment they show in managing their accounts.
We are unable to provide the specific details of our lending criteria or the exact reason for the outcome, as this would disclose information about our lending decisions.
However, if you believe there are additional circumstances or information that may not have been considered as part of your application, you can appeal the decision. Please send any relevant evidence or supporting information to loans@fairforyou.co.uk, and our Lending Team will review this for you.
Kind regards,
Customer Experience Team
I’ve tried emailing fair for u and…
I’ve tried emailing fair for u and phone line doesn’t work no response
August 9, 2026
Reply from Fair for You
Hi Angela,
Thank you for the review.
I have located your email, and a member of our team will respond shortly to help with your query.
I have also checked our phone lines and can confirm that they are currently working as expected, with no issues showing on our side.
Please keep an eye on your inbox for a response from our team. We also have a set Service Level Agreement (SLA) for responding to emails, and I can confirm that your email is currently within our response timeframe.
Thank you for your patience and understanding while we work to resolve your issue.
Kind regards,
Customer Experience Team
Awesome Company
So easy to apply. Not confusing it was explained all the way and speedy. Very professional and friendly
August 13, 2026
Reply from Fair for You
Hi Justine,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Very easy to apply very very friendly…
Very easy to apply very very friendly very helpful people.
August 12, 2026
Reply from Fair for You
Hi Caroline,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Easy application
August 12, 2026
Reply from Fair for You
Hi,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
How fast my application went through I…
How fast my application went through I thought I would be waiting a few days to be accepted
August 12, 2026
Reply from Fair for You
Hi Rebecca,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Lynne,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Allison,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Really great easy to apply good range…
Really great easy to apply good range of products to choose from. Delivery usually good have took off one star for length of time some items take to deliver. I once had an issue with a slightly damaged item they addressed very promptly and offered me a reasonable discount to compensate the damage.
July 8, 2026
Reply from Fair for You
Hi Kya,
Thank you for taking the time to leave us a 4-star review!
We're really pleased to hear that you found it easy to apply, were happy with the range of products available, and that we were able to resolve the issue with your damaged item promptly.
We appreciate your feedback regarding delivery times. Some of the products available through Fair For You are made to order or made to measure. For example, if you order a sofa, there can be a longer delivery timeframe because the item needs to be manufactured specifically for your order. This means you can receive a brand-new item made for you, rather than an item that is already in stock.
We understand that waiting for your order can sometimes be frustrating, and we appreciate your patience while your item is being prepared.
Thank you again for choosing Fair For You and for sharing your experience with us
Kind regards,
Customer Experience Team
Great service delivery was quick great…
Great service delivery was quick great product would recommend them great company
August 8, 2026
Unprompted review
Reply from Fair for You
Hi Kelvin,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Marina,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Easy to apply and a decision I'm minutes
August 5, 2026
Reply from Fair for You
Hi David,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Kelly,
Thanks so much for your kind words. We really appreciate it!
We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.
Thanks again for your support. It really does mean a lot to our team.
Kind regards,
Customer Experience Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.