Fair Go Finance Reviews 

4,715
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Many people consistently mention that the online application process is extremely smooth, straightforward, and remarkably fast, allowing customers to easily secure financial assistance without facing unnecessary stress or long waiting periods. Consumers also deeply appreciate the exceptionally helpful and professional team, frequently describing the customer service as empathetic, polite, and reliable when answering questions and guiding them through different options. Some reviewers were not happy with unexpected financial charges, occasional technical issues encountered during the digital application steps, or slower response times and delays than what was originally anticipated.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the overall experience as fast, professional, and... See more

User experience

People report positive experiences with user experience, consistently praising the fast, simple, and... See more

Response time

Users describe positive interactions with response time, highlighting prompt communication and quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, respectful, and supportive... See more

Staff

Consumers find staff to be positive, describing them as polite, knowledgeable, and professional. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastest loan approval in the land, even with average credit score. Always easy to deal with and super quick at the niggly expenditure review follow ups so your not left hanging too long. Once approv... See more

Company replied

Rated 5 out of 5 stars

With so many different loans I applied for during my times of struggle financially, Fair Go Finance were the only ones that gave me a chance despite my bad credits. I really do appreciate it because... See more

Company replied

Rated 5 out of 5 stars

I have taken the opportunity with fairgo finance to assist me with a small loan previously a few years back, they were not judgemental and very helpful. I did not get pushed into anything I could n... See more

Company replied

Rated 5 out of 5 stars

Well I have been with fair go finance for a very long time and I had no problems with them I am very overwhelmed how they treat customers with total respect and help me in every way I’m so pleased... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Fair Go Finance

Written by the company

Fair Go Finance

Flexible Personal Finance

At Fair Go Finance we provide personal loans from $500 to $10,000, Australia-wide. With personalised loan rates, flexible terms and loyalty rewards, our loans are designed to help our customers move forward with a brighter financial future.


Our loans are:
QUICK - Apply entirely online.
PERSONALISED - Custom rates. Lower costs.
RESPONSIBLE - We’ve got your best interests at heart.


All personal loan applications are subject to approval and will be assessed separately by reference to the applicant’s individual circumstances.


© Fair Go Finance Pty Ltd
ACN 134 369 574 | ACL 387995

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,715)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was so easy to apply and great service

Was so easy to apply and great service

August 3, 2026
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Reply from Fair Go Finance

We're really glad the application was quick and easy, and that our team gave you great service. Thanks for choosing Fair Go Finance, Adrian!

Rated 5 out of 5 stars

Easy to do online as a returning…

Easy to do online as a returning customer

August 3, 2026
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Reply from Fair Go Finance

Thanks so much for your review. Linda! We're really glad the online process was quick and easy, especially as a returning customer.

Rated 5 out of 5 stars

Great and efficient service

Great and efficient service! 👍👍👍

August 3, 2026
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Reply from Fair Go Finance

Thanks for the great feedback, Marcus! We're so glad you found the process quick and efficient, that's what we strive for at Fair Go Finance.

Rated 5 out of 5 stars

Excellent service I love this company…

Excellent service I love this company they help you out very happy customer 😀

August 3, 2026
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Reply from Fair Go Finance

Thanks so much for the kind words, Donna! 😊 We're thrilled to hear you had such a positive experience with us, that's exactly the kind of genuine service we aim to provide.

Rated 5 out of 5 stars

Fair Go has been great for me

Fair Go has been great for me.
Quick response tailored to my situation
Always happy to help with inquiries.

July 30, 2026
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Reply from Fair Go Finance

Thank you, Kristy! We're glad our team could tailor things to your situation and be there for your inquiries.

Rated 5 out of 5 stars

Satisfied repeat customer :-)

Always such a seamless, fast and easy process. I am a repeat customer and will continue to use Fair Go Finance for all my credit needs. Thanks

July 30, 2026
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Reply from Fair Go Finance

Thank you, Tracey! We're really glad the process is always seamless and fast for you. Thanks so much for your continued trust in Fair Go Finance!

Rated 5 out of 5 stars

Good experience

Helpful, easy to fill out forms and quick deposit into bank account.
Wonderful company and am very pleased with my experience.

July 30, 2026
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Reply from Fair Go Finance

Thank you so much, Michelle! We're really glad the forms were easy to fill out and the deposit was quick. So pleased to hear you had a wonderful experience with us!

Rated 5 out of 5 stars

I have been with fair go for a number…

I have been with fair go for a number of years. Just refinanced, all sorted money in bank. Complete transaction from applying to money in bank 1.5hrs. Great service.

July 30, 2026
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Reply from Fair Go Finance

Thanks for the great review! Glad your refinance was so quick and smooth, that's exactly the service we aim for.

Rated 5 out of 5 stars

So fast

So fast
So easy
Money into my account within minutes

July 28, 2026
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Reply from Fair Go Finance

We're so glad the process was fast and easy for you, and that you had the funds when you needed them. We really appreciate you sharing this!

Rated 5 out of 5 stars

Just great service

July 28, 2026
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Reply from Fair Go Finance

Thank you, Phillip! We really appreciate the kind words and are glad you had a great experience with us.

Rated 5 out of 5 stars

Very easy to use and helpful.

Very easy to use and helpful.

July 28, 2026
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Reply from Fair Go Finance

Thank you so much for the kind words! We're really glad to hear the process was easy and that our team was helpful.

Rated 1 out of 5 stars

High interest rates

High interest rates ! Scammers

July 27, 2026
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Reply from Fair Go Finance

Thanks for your feedback. Our interest rates are always disclosed upfront, before you sign - no hidden fees, no surprises. If you'd like us to look into your loan specifically, please reach out at info@fairgofinance.com.au and we'll help sort it out.

Rated 5 out of 5 stars

Very simple and extremely quick

Very simple and extremely quick

July 23, 2026
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Reply from Fair Go Finance

Thanks for the feedback, Ricky! We're so glad you found the process simple and extremely quick. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

The process was so quick.

The process was so quick.
Fair Go Finance has been a great place to go to for my loans.

July 21, 2026
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Reply from Fair Go Finance

Thanks so much for this lovely review, Rachel! We're so glad the process was quick, and even more glad to hear Fair Go Finance has been a great place to come back to for your loans. We really appreciate your continued trust in us!

Rated 5 out of 5 stars

The relief I get from using you guys is…

The relief I get from using you guys is unmatched
Thank you 🙏 I am able to move into my new place because of you guys
I would recommend you guys with everyone

Thank you

July 23, 2026
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Reply from Fair Go Finance

Thanks so much for these heartfelt words! We're beyond happy to hear we could help bring you some relief and support you in moving into your new place, that's exactly why we do what we do. Thank you for recommending us, it truly means a lot!

Rated 5 out of 5 stars

Easy to fill out and apply

Easy to fill out and apply

July 22, 2026
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Reply from Fair Go Finance

Thanks for the feedback, Amanda! We're glad you found the application easy to fill out. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent service

Excellent service

July 22, 2026
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Reply from Fair Go Finance

Thanks so much! We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

AMAZING

AMAZING
Need money for a bond as thought the NSW Bond Transfer was in place however it wasn't. They helped out and the entire process was very smooth and hassle free.

July 21, 2026
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Reply from Fair Go Finance

Thanks so much for sharing this, Carla! We're so glad we could step in and help when you needed it most, especially with something as important as your bond. It's great to hear the process was smooth and hassle free from start to finish.

Rated 5 out of 5 stars

It was a very easy and quick process…

It was a very easy and quick process which was greatly appreciated.

July 20, 2026
Fair Go Finance logo

Reply from Fair Go Finance

Thanks for the kind words, Amy! We're so glad the process was easy and quick for you.

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