Fair Go Finance Reviews 

4,715
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 860 reviews, reviewers overwhelmingly had a great experience with this company. Many people consistently mention that the online application process is extremely smooth, straightforward, and remarkably fast, allowing customers to easily secure financial assistance without facing unnecessary stress or long waiting periods. Consumers also deeply appreciate the exceptionally helpful and professional team, frequently describing the customer service as empathetic, polite, and reliable when answering questions and guiding them through different options. Some reviewers were not happy with unexpected financial charges, occasional technical issues encountered during the digital application steps, or slower response times and delays than what was originally anticipated.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the overall experience as fast, professional, and... See more

User experience

People report positive experiences with user experience, consistently praising the fast, simple, and... See more

Response time

Users describe positive interactions with response time, highlighting prompt communication and quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, respectful, and supportive... See more

Staff

Consumers find staff to be positive, describing them as polite, knowledgeable, and professional. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fastest loan approval in the land, even with average credit score. Always easy to deal with and super quick at the niggly expenditure review follow ups so your not left hanging too long. Once approv... See more

Company replied

Rated 5 out of 5 stars

With so many different loans I applied for during my times of struggle financially, Fair Go Finance were the only ones that gave me a chance despite my bad credits. I really do appreciate it because... See more

Company replied

Rated 5 out of 5 stars

I have taken the opportunity with fairgo finance to assist me with a small loan previously a few years back, they were not judgemental and very helpful. I did not get pushed into anything I could n... See more

Company replied

Rated 5 out of 5 stars

Well I have been with fair go finance for a very long time and I had no problems with them I am very overwhelmed how they treat customers with total respect and help me in every way I’m so pleased... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Fair Go Finance

Written by the company

Fair Go Finance

Flexible Personal Finance

At Fair Go Finance we provide personal loans from $500 to $10,000, Australia-wide. With personalised loan rates, flexible terms and loyalty rewards, our loans are designed to help our customers move forward with a brighter financial future.


Our loans are:
QUICK - Apply entirely online.
PERSONALISED - Custom rates. Lower costs.
RESPONSIBLE - We’ve got your best interests at heart.


All personal loan applications are subject to approval and will be assessed separately by reference to the applicant’s individual circumstances.


© Fair Go Finance Pty Ltd
ACN 134 369 574 | ACL 387995

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,715)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys are pretty good to lend…

These guys are pretty good to lend through. Def will use this company again

August 6, 2025
Fair Go Finance logo

Reply from Fair Go Finance

Thank you for the great feedback! We're really glad to hear you had a positive experience, and we'd love to help you again whenever you need us. Thanks for choosing Fair Go Finance!

Rated 4 out of 5 stars

very helpful and easy to apply and…

very helpful and easy to apply and approved

June 18, 2026
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Reply from Fair Go Finance

Thank you for sharing this! We're so pleased the application process was simple and straightforward for you. It's great to hear our team could help make things easy from start to finish.

Rated 5 out of 5 stars
Fair Go Finance logo

Reply from Fair Go Finance

Thanks so much for the kind words! We're glad the process was quick and easy for you, that's exactly what we aim for.

Rated 5 out of 5 stars

Great casino

Great casino. Variety of slots . Love it !!

June 20, 2026
Unprompted review
Fair Go Finance logo

Reply from Fair Go Finance

Hi there, thanks for the review! Just letting you know this looks like it might be meant for a different business - we're Fair Go Finance, a personal loan provider, not a casino. Wanted to flag it in case it's useful for you. Have a great day!

Rated 5 out of 5 stars

Highly recommended

Highly recommended, great service and the process was so simple.

June 15, 2026
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Reply from Fair Go Finance

Thanks for the recommendation! We're thrilled you found the process simple and the service great.

Rated 5 out of 5 stars

So easy to apply

So easy to apply

June 15, 2026
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Reply from Fair Go Finance

Thanks for the kind words! We're glad the application process was a breeze.

Rated 5 out of 5 stars

I love Fair Go Finance

Fair Go Finance are so easy to work with and have made my life so much easier when the banks said no. Thank you so much!

June 13, 2026
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Reply from Fair Go Finance

Thanks Linda for the wonderful feedback! We're so happy we could step in when the banks couldn't, that's what we're here for. It's great to know we made things easier for you!

Rated 5 out of 5 stars

My application was handled with a…

My application was handled with a smooth yet through efficiency. No hassle no delay recieved an answer within 48 hours.

June 12, 2026
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Reply from Fair Go Finance

Thanks for the kind words! We're so glad your application was smooth and hassle-free, that's exactly the experience we strive to deliver.

Rated 5 out of 5 stars

Easy service

Easy service

June 11, 2026
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Reply from Fair Go Finance

Really appreciate you taking the time to share, thank you Amber!

Rated 5 out of 5 stars

Alternative lending

The ability to give people the opportunity to source funding that don't fit the needs of a bigger lender.

June 11, 2026
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Reply from Fair Go Finance

That's exactly why we do what we do, thanks so much for getting it!

Rated 5 out of 5 stars

I have never had a problem with Fair Go…

I have never had a problem with Fair Go Finance in the past few years I have been with them. The operators on the phone are polite and helpful to any question I may ask. Ten out of Ten from me.

June 10, 2026
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Reply from Fair Go Finance

Ten out of ten, we'll take it! Thanks so much Gladys for your loyalty over the years, it really means a lot to us. We'll keep up the great work!

Rated 1 out of 5 stars

Pretty suspicious..

I had more than enough money in my account for my repayment to come out. They took it, it process for 2 days, cleared my account 2 days ago and last night, they sent it back to me and then chucked a default fee on and let me know I was in arrears, so scamming to get even more money back out of me and funnily enough, It won’t let me pay manually and I can’t get ahold of them..

June 10, 2026
Unprompted review
Fair Go Finance logo

Reply from Fair Go Finance

Hi, thank you for raising this with us, we're sorry to hear about the confusion and frustration this caused.

We have looked into your account and are pleased to confirm this has now been resolved. An email has been sent to you directly with all the details.

If you have any further questions, please don't hesitate to get in touch with our team, we're always happy to help.

The Fair Go Finance Team

Rated 5 out of 5 stars

It was dealt with quickly

It was dealt with quickly. It was an easy process compared to some others around.

June 9, 2026
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Reply from Fair Go Finance

Quick and easy, just what we aim for! Thanks so much for choosing us.

Rated 5 out of 5 stars

Easiest process ever with instant…

Easiest process ever with instant approval and same day funds, could not fault the process and removed a lot of stress for me time and effort wise

June 9, 2026
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Reply from Fair Go Finance

Easiest process ever, we'll take that! So glad we could take the stress out of it and get funds to you the same day. Thanks for sharing.

Rated 3 out of 5 stars

User service and I want to say great…

User service and I want to say great service but very slow respond like it takes 2 to 3 days to respond back

June 8, 2026
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Reply from Fair Go Finance

Thanks for the kind words about our service! We also appreciate the honest feedback on response times, it's something we're always working to improve. If you ever need anything, don't hesitate to reach out.

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