Fairview New Homes Reviews 497

Max at Brentford has been really helpful. Dedicated, professional. Just the right amount of information. I’m grateful for his time.

Fairview, and Max in particular, have been incredibly helpful throughout the process, consistently going above and beyond to answer our many questions, both during viewings and over the phone. Their in-depth knowledge of the development made navigating the uncertainties of home buying much easier.

Very nice sales manner. Explained very thoroughly all the questions we asked. The email information she said she would send arrived in a prompt time.

Didn't buy as the sales staff were too pushy and quite unprofessional. One of the sales lead even threatened.
They always try to escalate anything to their senior team as if it was some sort o complex government authority. We almost bought it until we were transferred on to a "senior" who was absolutely the worst experience.

Hi had an amazing sales experience in Brentford. A big thanks to Max and Sam to make the purchase so smooth! Also most of the snagging reported were fixed pre completion! Amazing experience

Suzette was absolutely fantastic to work with and helped us find a beautiful penthouse that perfectly suited our needs. From start to finish, the whole process was incredibly smooth, easy, and genuinely enjoyable. Suzette was professional, attentive, and always happy to help, making what can often be a stressful experience feel effortless. We couldn’t be happier with the outcome and would highly recommend Suzette to anyone looking for a new home!

Everything

We recently visited the new development in Brentford and were assisted by Max from The Printmakers Yard team. Max was extremely professional, well-informed, and very personable throughout our visit. He clearly explained all the key details about the development, answered our questions thoughtfully, and made the entire viewing experience comfortable and engaging.Both my wife and I were impressed by his knowledge of the area and his genuine enthusiasm for the project. Max’s professionalism and approachable manner left us with a very positive impression of the development and the team behind it. Highly recommended.

We completed at Printmakers Yard at the end of November. The building operates with a communal boiler system for the entire block, which was sold to us as a major benefit — “like a hotel.” However, since completion we have repeatedly been left without hot water and heating, including today. This has been an ongoing issue with frequent outages.

On several occasions we were informed that the problem had been fixed, but it clearly has not been.Most of the flats in the same building are being experiencing the same issue even for longer periods. We receive no official updates on how the issue is being addressed and only find out information through neighbours. We are now fairly certain that the sales team were aware of the hot water and heating outages, as this problem has apparently been ongoing for months.

Despite this, the sales team were extremely keen to assist us in purchasing our first property. We invested a significant amount of money believing this was a sound and safe decision. However, once the reservation was completed and the funds were paid, all communication, availability, and willingness to meet or respond to messages disappeared. Once commissions were secured, this apparent kindness faded entirely.

As first-time buyers, it is impossible to describe how distressing it has been to move into our home during the coldest period of the year and be left without heating or hot water, including over the Christmas holidays.

At this point, Printmakers Yard feels like a mis-sold development, and we are now seeking legal advice.

From start to finish, my experience with Fairview has been genuinely excellent.

In particular, I cannot recommend Reece highly enough. He took an exceptional amount of time to show me and my family around the development on multiple occasions, always with patience, clarity and kindness. Every question we had - big or small - was answered promptly and thoughtfully, and at every stage I felt guided rather than “sold to”.

The entire process was handled with professionalism, warmth and transparency. I also had very positive interactions with the wider team, including Bass and Suzy, who were equally helpful and supportive throughout.

I feel very fortunate that Reece was my first point of contact, and I wouldn’t hesitate to recommend both him and Fairview to anyone considering a property purchase. An outstanding experience all round.

Really pleasant viewing experience. The Southall development was well presented and the team were friendly, knowledgeable, and happy to answer questions without any pressure.

We had a really positive experience viewing the Fairview Southall development. The development itself is lovely — well designed and well presented — and the team were helpful, polite, and knowledgeable throughout our visit. Thank you.

Fantastic experience with Bass at Southall grove

I Went to look at some apartments in the Southall site and had a really positive experience. I believe it was Reece was super friendly and welcoming, and Suzy was extremely knowledgeable and helpful. They worked really well together and made the visit feel easy and informative.

Thank you to the team at Southall for making our recent viewing at Southall Grove pleasant

The Southall team were very informative and provided the best service. Big thank you to Bass, Suzy and Reece

I have been looking for a property in Barnet, and I come across Fairview New Homes. Monica and her team are very knowledgeable. They made the atmosphere friendly and accommodating . It was a pleasure to deal with them. Their customer service skills are 5* .

Reece went above and beyond to help the needs of me and my brothers first buying experience making it feel natural and fluid. From answering all questions to aiding us in viewing every apartment and we really wanted to see different floors so Reece went out of his way to get more keys to help us view everything.

Very upbeat, friendly and enthusiastic about his job. I'd say Reece is a great asset and genuinely hard working individual with amazing potential while being very dynamic with his approach.

Very enjoyable experience from start to finish, clear with lots precious information. And helpful but also asking about our lives, jobs and hobbies adding a very friendly experience to the process, so Reece really did an amazing job.

Reece went out of his way to show us several different options available to us at Southall Grove. He explained everything very clearly. He was excellent. Well done.

I went to Park Quarter with my partner Rina and i was impressed with the customer service from Mursal, she was lovely. Highly recommend !