Still more delays. Stuck in two locations for five days and more. Standardized automatated replies from customer service. Multiple emails offering discounts to make further purchase even though th... See more
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Review summary
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Ordered a shirt that popped up on one of my apps. Almost immediately got a "item has shipped" notification but had no tracking info. Then started getting bombarded with marketing emails from them.... See more
Company replied
Ordered 2 Scotland tops for the upcoming World cup but 1 says Glasgow 1888 which was when Celtic were formed the National team was formed in 1873 but you cant get on any of their web pages to make a c... See more
Company replied
Quality has a long way to go. The mass marketing after the sale is annoying. Made a mistake of ordering a 3rd time and the China quality is really bad. My mistake ut NEVER again.
Company replied
2.0
Poor
211 reviews
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Replied to 100% of negative reviews
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"Guinness Hello Darkness" t shirts
I received the 3 "Guinness" t shirts I ordered today, first issue was that the delivery company threw the parcel into my front yard where it laid in the rain all day.
2nd issue is the poor quality of the tshirts, crappy material and blurred print.
Will never buy from this company again and I strongly suggest others don't purchase here!
February 22, 2026
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@faithoutfit.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Disappointed with mine
Disappointed with mine. Looks like a fleece type material in the advert but is shell suit type. Elbow patches are printed on not stitched patches. Won't buy from this company again.
January 23, 2026
Unprompted review
Reply from Faithoutfit
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@faithoutfit.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Absolutely shocking customer service
Absolutely shocking customer service, I have waited for weeks on 2 tops to be told they have a supply issue.
I have asked a number of times for a refund and I am still waiting.
February 20, 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@faithoutfit.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
DO NOT PURCHASE
The products delivered are not the products displayed or described. The materials used regarding the items I ordered were not of the described fabric and totally inferior. Extremely disappointed.
Even when I messaged the response was short and not acceptable.
February 12, 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@faithoutfit.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Shocking poor quality
Shocking poor quality. Do not buy from this company! Ordered a 4XL at Shirt sizing is terrible with a short body, emailed via the link that they have which doesn’t work, eventually contacted them to be sent the below reply. Fortunately I always use a CC and Klarna to pay on line so will be disputing the payment.
Thanks for your email.
I’m Mia,I will deal with this case for you.
We are sorry that our product did not meet your expectations，
If you return an item, you may need to pay for shipping, which is very expensive internationally,
and we will need to wait until we receive the item before we can refund you, which can take about a month.
In this case,we don't recommend you to return the product, we are willing to give you a GBP 12 refund, what do you think?
Please feel free to contact us if you have any question.
February 11, 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, we sincerely apologize for the shocking poor quality and incorrect sizing of the 4XL shirt you received, as well as the non-functional customer service link and the frustrating return policy you were offered. We fully understand how disappointed and upset you are with this entire experience. Please send your order details to our customer service email: service@faithoutfit.com , and we will urgently review your case and provide a fair, reasonable solution that properly addresses your issues as quickly as possible. We are truly sorry for the stress and inconvenience we have caused you.
Appalling customer service and cheap products
Order FINV7734 wasn’t even shipped until two weeks after I bought it and then took another 3 weeks to arrive. This was supposed to be a cotton T-shirt with a pattern and printed wording. What arrived was some nylon printed all over monstrosity. Definitely cannot wear this to the gym which is what it was intended for.
I have tried to make contact with their customer service using their email address and I have created a ticket… however am now still sitting here 8 days later with no response to my request for a return and refund, despite being told I’d have a response within 24hrs. Appalling customer service and cheap unwearable products. Do not buy!
February 9, 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@faithoutfit.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Package was never received.
Package was never received.
I ordered and waited over a month for my package and never received it. After being given the run around for 13 days emailing support they refused to replace or refund the order.
Additionally I began getting spam mobile contacts from Poland days after placing my order. The shipping tracking indicated the package came from Poland, so they sold my info.
EDIT: Re the reply. 18 emails over 13 days and you refused to replace or refund my order. This is now resolved through my bank and reports of the fraud through the Better Business Bureau and reviews. You had a chance to make it right and chose not to.
February 8, 2026
Unprompted review
Reply from Faithoutfit
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@faithoutfit.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
False advertising......hat was printed…
False advertising......hat was printed with ink not embroidered.....a true scam!!!!!
December 20, 2025
Unprompted review
Reply from Faithoutfit
Dear Customer,
Thank you for your feedback, and we sincerely apologize for the frustration caused by the discrepancy between the product description and the hat you received. We take full responsibility for this error in our product information and the misleading experience you’ve had.
Please contact our customer service team at service@faithoutfit.com with your order details and photos of the item. We will immediately arrange a full refund for you as a priority.
We hope to have the opportunity to make this right for you.
Order two shirts everything was very…
Order two shirts everything was very well but the shirts were not the ones I ordered that I receved
February 3, 2026
Unprompted review
poor quality material faded and flawed
poor quality material, top came and it had flaws, marks on and in the material, some parts of the hoody were faded and different shade to other parts.
January 29, 2026
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@faithoutfit.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Basically they seem to sell Temu…
Basically they seem to sell Temu products but at a much higher price.
I’d say, just go through Temu. It’ll save you a lot of money.
January 20, 2026
Unprompted review
After numerous emails and no response…
After numerous emails and no response from the company I lodged a case with PayPal against the seller. The company lied advising that I had to close my case before a refund could be issued. PayPal escalated the case against them...
January 20, 2026
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@faithoutfit.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Do not order from fathoutfits.com
I would never recommend this company. They have the worst customer service. No way to contact them via phone. I Ordered 2 shirts 12/02/25 and after many emails requesting status received one shirt 1/09/26. The quality is cheap. Can't return it. This company should be reprimanded for their business conduct.
December 2, 2025
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@faithoutfit.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
This is a scam
This is a scam! Ordered before xmas . Still have not received. When I tried tracking it, it said that its in Italy at Customs! Huh? I thought this was made in USA. Their refund policy states if its done "Within 15 days of purchase." I will be reporting this as a scam!!!
January 17, 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
England tops
Very pleased with items received and delivey will use this company again.
January 12, 2026
Unprompted review
Incorrect size delivered
Ordered a size 3XL shirt received a SMALL lucky if this would fit a 10 year old child quality is also very poor
January 8, 2026
Unprompted review
Reply from Faithoutfit
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@faithoutfit.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Screen Printed junk
Looks really nice in their pictures, but it's cheap screen printed junk. And does someone get off with the name FaithOutfit when they buy every from Christian hating commies?
December 21, 2025
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
The items are not sized accordingrubbish comoany! to UK…
The items are not sized according to UK sizes. The XL would fit a child and the 4XL a size 14. Desperately trying to get a returns label and refund but despite the first email from them promising to resolve my issues, I can’t get any sense from them, just repeat emails saying they have replied to me but if I need more help to contact them😡so frustrating! So I have sent one last email saying if they don’t send a returns label and my refund that I am going to my bank to have this dealt with as fraud. They ask not to put negative comments on Facebook. I can see why. They’re a rubbish company!!
December 13, 2025
Unprompted review
Reply from Faithoutfit
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@faithoutfit.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Grabbed a T-shirt for my son and he…
Grabbed a T-shirt for my son and he loves it! The style is cool and the quality feels solid.
December 11, 2025
The quality is great
The quality is great, though I had to wait a while for delivery. If shipping were faster, it'd be perfect!
November 28, 2025
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