fal Reviews 

Their pricing page advertises GPU rental prices that make the user believe that they can use the service like Runpod or Vast.

However, after signing up and clicking "Serverless", there are no GPUs to rent. The user sees: "Request Access - fal Serverless is for enterprise customers only", and you have to enter company information.

This should be clear on the "Pricing" page. The only reason I can see that it isn't is so they can farm e-mail addresses / user data.

This is deceptive.

I have tried repeatedly to use the FAL.ai company for my marketing and advertising and they are in fact costing me money with the absolute worst video AI imaginable. If I were to use their content THAT I PAID FOR, it would destroy my company.

I signed up for a trial account, but there was no clear indication on the page that I needed to pay for the trial quota. After generating a few images, I was notified that I could no longer use the service. The following month, I received an invoice via email: Invoice No. UVKMYD-00001. This constitutes fraud, so I refuse to pay and request that Fal cancel this invoice.

Couldn’t recommend more, got all of my friends to use Fal and they haven’t gone back. So user friendly.

This is a great platform for working with AI models. I really like it.

By far the best provider in terms fastest image and video generation. I use it for my images on my ecommerce website. Their customer support is great, shoutout to Nick!

I am using fal since 4 years, this is the best services to generate content in AI and they have the fatest API

scammers, I signed up and paid for $20 of credit and it was never added to my balance. They replied to me once asking for evidence which I sent and after that they ignored all my emails after.

After purchasing credits using cryptocurrency through Stripe on their platform, I discovered some API compatibility issues with Open WebUI. I contacted fal.ai support via email within the same hour, requesting either technical assistance or a refund. They promptly confirmed the refund, removed my credits, and stated that the money would be returned within 10 days. However, it has now been 15 days with no response to my follow-up inquiries. The lack of communication and transparency from their support team has been deeply disappointing.

--Edit
They claimed refunding me, I just checked wallet nothing there checked card/bank and nothing there, maybe they returned it to account credit... nope nothing there either...

We had our API key compromised, resulting in ~$400 in unauthorized charges over one week (unauthorized Seedream model calls — not our usage). We immediately revoked the key and removed our payment method. Fal.ai support refused any refund, stating API key security is solely the account owner's responsibility. No investigation, no IP logs shared, no goodwill gesture. For a platform handling billing in the hundreds of dollars, the complete lack of fraud protection or even willingness to investigate is unacceptable. We've moved our business elsewhere and cannot recommend fal.ai to our clients.

WARNING!

Their pricing is outrageous. There are other good services that charge a low flat rate per video (e.g. $0.10 per video).

I was charged $10.66 for 2.13mins. I will never use them again.

2.13 minutes $5.00 $10.6667

ElevenLabs TTS Voice generation $0.06-$0.15/min (depending on plan)
Fal.ai Lip-sync Video lip-sync $0.70/min
Replicate LatentSync Video lip-sync $0.14/min

For what I know so far: CROOKS!

I used their video understanding model and in the billing they increased the billed seconds 10 fold.
I send them an email and 10 hours later, no response. Buggy site, lauzy support.