Falcon Cycles Reviews 

7
•
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Store

Information provided by various external sources

Falcon Cycles is a British bicycle manufacturer based in Brigg, North Lincolnshire, owned by Tandem Group.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(7)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unsafe Falcon Expression Hybrid Bike

Bought a Falcon Expression Hybrid Bike and it had a manufacturing fault which they wouldn’t take responsibility for. The plastic disc on the rear wheel got stuck underneath the rear gear derailleur causing the chain to constantly fall off. This made the bike unsafe and unrideable. Terrible quality and customer service.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Falcon electric mountain bike is fantastic. Nice shape and it's fantastic to ride. Everywhere we go people comment on how good it looks!!!!

May 7, 2022
Unprompted review
Rated 1 out of 5 stars

Bought a Falcon Explorer 2 months ago

Bought a Falcon Explorer 2 months ago, mainly because i had Falcon bikes as a teenager. What a difference, used to be good British quality build, but now it would appear this is now manufactured elsewhere!! Wheel bearings loose, freewheel bearings falling apart, headstok bushes worn , after a very short time,,, rubbish quality,, replaced all the above with decent materials and now have a decent bike, albeit after spending £50.00 or so. I did wonder at the price when purchasing, but when most of the parts replaced have ( made in China) on them it is no surprise. Just dissapointed that Falcon put their name to such a cheaply made cycle!!!

August 21, 2021
Unprompted review
Rated 1 out of 5 stars

Falcon bike.

Bought a falcon bike. And it's rubbish. At one time they where a good bike. Now they have all cheap parts on the bike. Freewheel broken after a few rides. Yes a cheap Freewheel. Would I buy a other falcon bike. Answer is No. .

August 1, 2021
Unprompted review
Rated 5 out of 5 stars

I have a Falcon Horizon and I have been…

I have a Falcon Horizon and I have been very happy with it. It is well balanced and sturdy, probably a bit on the heavy side, however, it is a quality bike. Good suspension at the front and seat, great sturdy tires. I think it’s a good bike.

April 9, 2021
Unprompted review
Rated 2 out of 5 stars

Bought a kids 20 inch falcon After…

Bought a kids 20 inch falcon After spending ages putting it together found that when you switched to first gear the chain would come of and get jammed between the cogs and wheel. ( gears came assembled and attached to back wheel so nothing do do with my assembly. I sent it back

April 27, 2020
Unprompted review
Rated 2 out of 5 stars

Men's Traffic hybrid bicycle 19''

Rear wheel collapsed mid-ride after half a mile on my first ride. The spokes came away from the wheel. Not impressed with the build quality. The retailer (Very) agreed a full refund. Maybe I was unlucky?

January 25, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look