Falconer Funerals Reviews 

91
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely outstanding service. From the first phonecall I knew ivy lue would be the person to look after my husband. Ivy lue and her team are kind caring people who took care of my husband whil... See more

Rated 5 out of 5 stars

We had Ivylue and her wonderful team to do our father's funeral in April. Word's cannot describe the care, passion and dedication the team gave us. We as a family are truly grateful for all you're on... See more

Rated 5 out of 5 stars

Falconer Funerals organised my aunties day. We couldn't have asked for a better service before the funeral, during the funeral and after. Throughout the whole process, Ivylue and Steve were atte... See more

Rated 5 out of 5 stars

Falconers Funeral So thankful to Steve and Ivylue Falconer and their family business. for the absolutely amazing way they helped us from day one. They gave our daughter the kind of celebration... See more

Company details

  1. Funeral Director
  2. Flower Designer

Written by the company

24 Hours Funeral Services, Repatriations and Pre-arranged Funerals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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4.9

All reviews

(91)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

The most compassionate funeral director

Ivylue is a person who instantly put you at ease. When my aunt died some months ago, it was a shock to the family and Ivylue was given the responsibility to sort out the funeral arrangements. She instantly accept the task and handled everything with such professionalism.

It was such a delicate time for the family, but Ivylue showed that she understood what we were going through. She encouraged, advised and went above and beyond in dealing with the family’s needs. She made herself available for regular meetings, even out of office hours. Nothing was ever too hard for her. She was so caring and sympathetic towards the need of the family. Even in choosing the casket as the grave was an old one and doesn’t cater to modern day casket sizes, but Ivylue made sure that the family got the right size, and shape and for this we were truly grateful.

Thank you Ivylue for being so understanding, kind, caring and compassionate. If only other funeral directors were as compassionate as you, so many families would feel so much more comfort during their time of loss.

I just pray that her business will grow from strength to strength as she continues to help the bereaved in their time of distress and grief.

God bless you, Ivylue and the Falconer Funerals Team.

May 24, 2022
Unprompted review
Falconer Funerals logo

Reply from Falconer Funerals

Hi Viorica, thank you for your review, we are pleased that you felt supported every step of the way during such a stressful period, our aim is always to work with each family closely and enable them to feel that their needs are met regarding their loved ones, thank you for choosing Falconer Funeral's to help do this for you.

Rated 5 out of 5 stars

Just the best

We used Falconers Funerals after a family recommendation. A small independent company ran by the fantastic Ivylue, great communication and service for my Dad's send off and we really couldn't of asked for more. More personable than a corporate company. Thank you.

August 18, 2022
Unprompted review
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Reply from Falconer Funerals

Hiya Kyrell, thank you for your review, we appreciate it and we are happy that Falconer Funerals met every aspect of making your Father's send off the way you endeavoured it to be, we think of you often

Rated 5 out of 5 stars

Thank You 🙏🏾

It was blessing and a privilege to be introduced to Falconer Funeral Director Ivylue on a very sad occasion for myself and family. Ivylue was by our-side through the whole process of laying my Uncle Joe to rest. We were treated with the utmost respect, compassion and patience in our hour of need. I can honestly state that my Uncle Joe had an amazing send off and we as a family cannot thank Falconer Funeral’s for all their services who made it a momentous occasion.

Thank you Falconer Funerals 🙏🏾

October 20, 2022
Unprompted review
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Reply from Falconer Funerals

Thank you Delta for your review, Falconer Funerals are pleased that you were happy with our service and always aspire to go above and beyond for our families, thinking of you and family.

Rated 5 out of 5 stars

At the very worst time in my life…

At the very worst time in my life Ivylue and her colleagues were there for me every step of the way. What else do I need to say?. We cried together, we laughed together and we ensured that my darling husband received the very best, personalised, touching and professionally executed memorial service that anyone could wish for. He absolutely loved it in spirit. In the steps of Charles Dickens:- for me it was the worst of times, but Ivylue and her team helped to make it an appropriate " best of times". ( reference:- a Tale of Two Cities). Thankyou so much Falconer funerals. You really are the very best xxx

September 20, 2022
Unprompted review
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Reply from Falconer Funerals

Thank you so much for your beautiful review Chris, we are touched, our aim is to always ensure that our families feel supported and to help ease some of the stress that comes with arranging a loved ones funeral, so we are glad we were able to be real laugh and share, we think of you often xxx

Rated 5 out of 5 stars

Will never forget.

Which is one of the most hardest days of my life. I would just like to say. A huge Thank you . We had the best send off possible for my dad. Thanks to ivy and her team. Absolutley amazing from start to finish. She went above and beyond. Made it very intimate and personal from the moment we met her. Very welcoming and helpful through out all the little touches made the biggest impact.. Would definatley recommend ivy and her team. By the end of it all we became really close and still stay in contact. Keep it up. Doing amazing. Love to you all xx

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

The saddest day of my life

Ivylou and team, I would just to express my thanks and gratitude for your love, care, sensitivity and professionalism. Your handling of all the details made the saddest day of my life easier to bear. I thank you from the bottom of my heart for everything you did for both me and my family.
I pray god's continual blessing over you, your family and amazing busines ❤️

November 24, 2022
Unprompted review
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Reply from Falconer Funerals

Hiya Dionne,

Thank you for your review, Falconer Funerals are happy we could help ease a little bit of the stress that comes with losing a loved one, you are in our thoughts.

Rated 5 out of 5 stars

Ivylue what can I say

Ivylue what can I say. A special thank you on a excellent service from Falconer Funeral Services for conducting the burial of my late husband Michael Hussey on the 26th October 2022. You made me and our family feel very special during this difficult time. I was truly touched by the professionalism and conduct from you and your Team. The way you took care of Michael goes without measure. You went above and beyond to make a difference. We truly appreciate you making Michael’s day so special. We love you guys dearly. On behalf of the Hussey family thank you. Kindest regards Ingrid Hussey

October 26, 2022
Unprompted review
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Reply from Falconer Funerals

Hi Ingrid, my staff and I are happy that we were able to support you and the family during such a difficult time, thank you for your kind comments, you remain in our thoughts.

Rated 5 out of 5 stars

Excellent Service

Dear Ivylue

Thank you for all your support and help with my Dad's funeral.

The Fraser family appreciate your cooperative nature and willingness to help every step of the way.

He had a lovely send off, thank you for helping us make his send of special.

Much appreciated
Simone Fraser on behalf of the Fraser Family

October 6, 2022
Unprompted review
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Reply from Falconer Funerals

Hiya Simone, we are so pleased that Falconer Funerals were able to support you in the arrangements for your dad's funeral and help give him the send of he deserved, you and your family are in our thoughts.

Rated 5 out of 5 stars

Great service

Great service. Made the family feel well looked after.
Ivylue is a very warm and caring person who helped us through a very difficult time.

August 23, 2022
Unprompted review
Falconer Funerals logo

Reply from Falconer Funerals

Thank you for your review, Falconer Funeral are very pleased that you were happy with our service in arranging your Father's Funeral . You remain in our thoughts.

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