False9Fits Reviews 274

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Smooth buying process. Delivery said much longer than I was expecting. Probably arrived in half the time, I had a personalised order so was sceptical at first how it would look but came out perfect! G... See more

Rated 5 out of 5 stars

Very good website, very good communication with the company. And absolutely great quality of the shirt, way better than I expected and will be 100% ordering more from False9fits for the summer. Great... See more

Rated 5 out of 5 stars

Superb quality item! Looks even better than images online. Sizing may not be quite accurate but make sure you go a size up if you do NOT like snug fit. These shirts are going to take over, why pay nea... See more

Rated 5 out of 5 stars

Spotted the new new limited edition Portugal shirt and just had to have it. Beautiful design and superb quality. Had to have the late great Diogo Jota's name and number added as a tribute. Already... See more

Company details

  1. Clothing Store

Written by the company

We supply the highest quality concept football jerseys.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

274 reviews

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1-star

Replied to 42% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Fake shirts, fake promises

I ordered 3 shirts all of which were clearly very cheaply and poorly made upon arrival. I contacted customer services who offered to replace them after sharing photos of the issues with all 3. I wasn’t convinced that the replacement shirts would be any better quality but decided to give them the benefit of the doubt.

When my replacement parcel arrived there were only 2 shirts in there, both of the same very poor quality (stitching off, logos incorrectly spaced so clearly fake, poor quality material…) I contacted customer services again to ask to return these for a full refund because it was clear they weren’t the real thing. They asked for more photos which I sent and have since not responded nor issued a refund or any returns information. They were very quick to respond when requesting info, but as soon as it’s their turn to do anything they disappear.

If you want a fake shirt that looks like it’s come from a lucky lucky man on Tenerife beach then buy, if not then stick to mainstream stores.

June 19, 2025
Unprompted review
False9Fits logo

Reply from False9Fits

Hi, hope you're doing. Thanks for leaving your feedback. As per our guarantee, whenever there are any issues we are always to refund or arrange replacements which we did as you noted. As part of procedure, we always just need to verify these issues with images just so we can see the issues and work on getting better. We are still a growing team so things sometimes take a day or 2, similar to the replacement where we took a little bit of time to arrange, the same has occured with your refund. We appreciate that you want this resolved ASAP but we do need at least a day for the team to just check everything. I can see here that this has been done and your refund was already processed today - you would have received confirmation of this via email?

Thanks,
The False9Fits Team

Rated 5 out of 5 stars

Great customer service

shirt came without sponsor, sent me a free replacement, without having to return the first one great customer service also have ordered many times before and was always perfect 👍👍

June 17, 2025
Unprompted review
Rated 4 out of 5 stars

Delivered exactly when said

Delivered exactly when said, perfect jerseys however one came smaller than the other and black stain on one however looking to get exchanged

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ajax - Stone Island.

Ordered the Ajax Stone Island collaboration. Delivery took just over 2 weeks as per the website, so no grumbles. So far, the quality is excellent and looking forward to my next order. Loving the Japanese collaboration, just not sure which one to get

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Really nicely packaged a lovely shirt…

Really nicely packaged a lovely shirt and really clean printed number and name on the back of the jersey. Was told around 2-3 weeks and came on the day of 2 weeks after ordering. Really good will buy from there again.

June 7, 2025
Unprompted review

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